Position Summary: Systems/Telecommunications Technician or Technologist to provide end-user technical support, equipment maintenance, and operational continuity. Key Responsibilities: 1. End-user technical support 2. Preventive and corrective equipment maintenance 3. Technical incident response and resolution DESCRIPTION Technician or Technologist in Systems, Telecommunications, or related fields, with proven experience in end-user technical support and computer equipment maintenance. Responsibilities include responding to and resolving technical incidents, diagnosing hardware and software issues, performing preventive and corrective maintenance, installing and configuring corporate applications, and ensuring operational continuity of the organization's technology services. REQUIREMENTS Minimum one (1) year of on-site technical support experience (Level 1 or 1.5), including face-to-face end-user support, hardware and software incident diagnosis and resolution, preventive and corrective maintenance of computer equipment, installation and configuration of operating systems, corporate applications, printers, and peripheral devices. Knowledge required in equipment setup and handover, management of technological asset inventory, support for productivity tools (Microsoft 365), basic network connectivity, and adherence to service desk processes. Service orientation, analytical ability, appropriate handling of corporate users, and willingness to travel between sites as operationally required are essential.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
