Description
Job Summary:
We are seeking a proactive and service-oriented individual to ensure an exceptional customer experience while maintaining high standards of quality and organization.
Key Highlights:
1. Excellent customer service attitude
2. Teamwork and attention to detail
3. Dynamic and organized environment
We seek a proactive, responsible, friendly, and customer-service-oriented person to join our team. You will be responsible for delivering an outstanding experience to our customers, ensuring fast, organized, and high-quality service while consistently upholding company standards.
**Responsibilities**
* Receive and hand over your assigned station or work area completely clean and organized.
* Clean, disinfect, and prepare tables before customer arrival and during service as needed.
* Correctly execute the service protocols established by the company.
* Attend to customers with friendliness, respect, empathy, and a service-oriented attitude.
* Always take orders using the authorized system and confirm the order before sending it to the kitchen.
* Deliver food and beverages, verifying they exactly match the order.
* Be fully responsible for your assigned tables throughout the entire service period.
* Present, collect, and verify payment for your tables’ bills correctly.
* Prepare, maintain, and inventory work tools as required by operations.
* Support reservation management and proper table assignment.
* Have thorough knowledge of the menu, ingredients, promotions, and recommendations to provide better customer guidance.
* Actively participate in training sessions organized by the company.
* Attend the opening meeting for each shift to coordinate service, assign duties, and prepare work areas.
* Maintain excellent communication and teamwork with the kitchen, cashier, and other colleagues.
* Comply with internal work regulations, hygiene and safety standards, and personal appearance requirements.
* Support various operational activities required by the restaurant to ensure optimal functioning.
**Candidate Profile**
* Excellent service attitude.
* Professional personal appearance.
* Responsible, punctual, and organized individual.
* Ability to work under pressure.
* Strong communication and teamwork skills.
* Attention to detail.
* Honesty and commitment.
SEND RESUME TO trabajodemonos@gmail.com ; email subject: I help with tables
Workplace: On-site employment