Description
Job Summary:
We are seeking customer service advisors with strong communication skills and empathy to provide comprehensive support to users of a renowned digital platform.
Key Highlights:
1. Growth opportunity in a stable company
2. Excellent working environment
3. Direct contract with the company
This is your chance to grow within a stable and forward-looking company!
We are looking for customer service advisors with communication skills, empathy, and a results-oriented mindset to deliver comprehensive support to users of a well-known online buying and selling digital platform via phone calls and chat.
Requirements:
- Technical or technological graduates with at least 6 months of experience in a Call Center.
- High school graduates with at least 1 year of experience in a Call Center.
Employment Conditions:
- Contract Type: Indefinite-term (You will sign the contract on the third day of training).
- Training: 30 days of in-person training. During the first two working days, payment will be made through the Apprecio app using daily bonuses valued at $30,000.
- Training Schedule: Availability from 6:00 AM to 12:00 AM (midnight), 6 hours per day.
- Salary: $1,750,905 monthly — connection rate: $9,183.08 per hour.
- Monthly Bonus: Up to $250,000 based on performance indicator achievement.
- Benefits: All statutory benefits.
- Payment Frequency: Bi-weekly.
- Work Schedule:
Availability Monday through Sunday. Shifts will be assigned in morning, afternoon, or night slots within the following time frame: 6:00 AM to 12:00 AM (midnight), according to operational needs. Maximum weekly working hours: 44.
Transportation route available after 10:00 PM, subject to coverage.
- Rest: One compensatory day per week.
- Workplace: Mallplaza Shopping Center, Ave Cra 30 #19, Los Mártires, Bogotá.
- Benefits:
Direct contract with the company.
Career development plan and internal growth opportunities.
Corporate benefits.
Excellent working environment!
Join a company that fosters talent and provides job stability!.
-Requirements-
Minimum Education: High School Diploma / Secondary Education
Years of Experience
Age: 18 years or older
Knowledge: Customer service, Client care
Keywords: care, costumer, cliente