Billing Specialist

Description

Job Summary: The Billing & Settlement Specialist will be responsible for the timely and accurate billing of revenue, ensuring invoice management, rate validation, and resolution of discrepancies. Key Highlights: 1. Accurate and timely billing of company revenue 2. Key management of accessorial charge reports for shipping lines 3. Collaboration with Accounting, Credit, and Accounts Receivable teams Billing & Settlement Specialist Job Description The Billing & Settlement Specialist will be responsible for the timely and accurate billing of the company's revenue, ensuring proper invoice management, rate validation, and resolution of discrepancies related to customers and internal processes. Additionally, the role will play a key part in managing and reviewing accessorial charge reports for shipping lines, ensuring all costs and rates are accurately accounted for and that any inconsistencies are promptly identified and resolved efficiently. Responsibilities Billing and Revenue Management Process weekly billing of all company revenue in a timely and accurate manner. Ensure accuracy of issued invoices and compliance with established procedures. Manage billing-related adjustments, corrections, and updates. Customer and Internal Team Coordination Maintain consistent communication with customers to ensure billing information accuracy. Collaborate with Accounting, Credit, and Accounts Receivable (A/R) teams to ensure proper invoice processing and discrepancy resolution. Respond professionally and promptly to billing- and collections-related inquiries. Rate Validation and Control Verify rates both on customer portals and in the GTG system. Ensure applied charges correspond to approved rates. Identify inconsistencies and coordinate their correction. Document Management Upload order supporting documents and documentation into GTG and customer platforms. Maintain complete and organized records for audits and operational tracking. System Usage Efficiently utilize GTG functionalities related to: Billing. Rating. Order entry. Settlement payment processing. Deductions. Associated reporting. Performance Metrics and Expectations No formal metrics are currently established for this position; however, the employee is expected to meet the following parameters: Productivity Process a minimum of 100 invoices per day. Complete all assigned tasks within established deadlines. Communication and Availability Respond to emails promptly. Attend all scheduled meetings. Maintain consistent availability on corporate communication channels. Effectively and professionally handle urgent requests. Requirements Skills Attention to detail. Effective verbal and written communication. Ability to work collaboratively in a team. Analytical thinking and problem-solving skills. Proactivity and initiative. Ability to manage multiple tasks simultaneously. Accuracy in data entry and handling. Desired Experience Prior experience in billing, settlement, accounts receivable, or administrative functions within logistics, transportation, or supply chain. Familiarity with TMS systems and billing platforms. Systems and Tools Communication Outlook Gmail Front Slack Microsoft Teams Zoom Google Hangouts Productivity Microsoft 365 Google Workspace Operations GTG Web Page Logistics TMS Customer, carrier, partner, and agent portals Others Additional tools and systems required for operations based on business needs. Ideal Profile We seek an organized, analytical, and detail-oriented individual capable of managing high-volume billing with precision. The ideal candidate will demonstrate the ability to work under pressure, resolve discrepancies effectively, and collaborate across departments to ensure accuracy and efficiency in financial and operational processes.-Requirements- Minimum education: High School Diploma / Secondary Education 1 year of experience Languages: English Keywords: billing, specialist