On-Site Support Agent

Description

Job Summary: A leading company in the Technology and Telecommunications sector is seeking an On-Site Support Agent to provide technical incident support and resolution. Key Highlights: 1. On-site support role in Technology and Telecommunications 2. Preventive and corrective maintenance of technological equipment 3. Valued customer service and incident resolution skills A leading company in the Technology and Telecommunications sector is currently seeking an On-Site Support Agent. We are looking for technicians, technologists, or university students from the sixth semester onwards in Systems Engineering, Electronics, Electrical Engineering, Telecommunications, Telematics, Computer Science, or related fields. ITIL Foundation V4 certification and a minimum of 18 months of experience in service desks, technical support, user assistance, remote support, and/or on-site support are required. At least 12 months of experience in preventive and corrective maintenance of technological equipment—including servers, storage devices, desktop computers, laptops, printers, scanners, videoconferencing systems, televisions, smart displays, switches, and access points (AP)—is mandatory. Customer service skills, teamwork, and technological incident resolution capabilities are highly valued. Salary: To be agreed upon. Work Modality: On-site. Contract Type: To be agreed upon. -Requirements- Minimum Education: University Degree / Technical Program Years of Experience Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, support agent, soporte