On-site Technical Support Agent

Description

Job Summary: A leading technology company is seeking an On-site Technical Support Agent to provide user support and resolve technological incidents. Key Highlights: 1. On-site Technical Support Agent role in the technology sector 2. Preventive and corrective maintenance of technological equipment 3. Valued customer service and incident resolution skills A prominent company in the Technology and Telecommunications sector is looking for an On-site Technical Support Agent. We seek technicians, technologists, or university students from the sixth semester onwards in Systems Engineering, Electronics, Electrical Engineering, Telecommunications, Telematics, Computer Science, or related fields. ITIL Foundation V4 certification and a minimum of 18 months of experience in service desks, technical support, user assistance, remote support, and/or on-site support are required. At least 12 months of experience in preventive and corrective maintenance of technological equipment—including servers, storage devices, computers, laptops, printers, scanners, videoconferencing systems, televisions, smart displays, switches, and access points (AP)—is mandatory. Customer service skills, teamwork, and technological incident resolution capabilities are highly valued. Salary: To be agreed upon. Work Mode: On-site. Contract: To be agreed upon. -Requirements- Minimum Education: University Degree / Technical Program Years of Experience Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, support, soporte