Description
Job Summary:
We are seeking a Service Desk Agent with experience in operating systems, office applications, and equipment maintenance to join our team.
Key Highlights:
1. Opportunity to join a team in Bogotá
2. Experience with office tools and operating systems
3. Knowledge of service management and customer service
We are hiring!
At COMWARE, we are currently looking for a Service Desk Agent to join our team in Bogotá.
Required Profile:
Graduate technician in Systems, Electronics, Telecommunications, or related fields.
Minimum 2 years of certified experience in:
Office applications
Windows operating systems
Email
Equipment maintenance
Service management tools (Aranda preferred)
Additional Requirements:
Certification in Customer Service and Support.
ITIL V4 Foundation or higher certification.
Salary:
$1,750,905 + $200,000 non-taxable food allowance.
Schedule:
44-hour weekly shifts
Monday to Friday, between 6:00 a.m. and 10:00 p.m.
Saturdays, from 8:00 a.m. to 5:00 p.m.
Location:
Near Av. Chile Shopping Center
If you meet the profile and are interested in this opportunity, apply now and become part of our team.-Requirements- Minimum education: University / Technical degree
2 years of experience
Knowledge: Electronics
Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante