Technical Support Advisor

Description

Job Summary: We are seeking a technician, technologist, or systems engineer with support experience to provide first-level assistance for fixed services. Key Highlights: 1. First-level support focused on fixed services (Internet, TV, telephony) 2. Rotating shifts from Monday to Sunday with weekend rest ONLY IF YOU EXCLUSIVELY MEET THE REQUIREMENTS, CONTACT VIA WHATSAPP 3238085352 *IMPORTANT* · *Requirements* : Must be a technician, technologist, systems engineer, or a student in the early semesters of related programs Certified work experience (minimum 6 months) in call center or on-site support · · *Opening of Claro Business Support Group SS 236761* · Support for fixed services (Internet, TV, telephony); support focuses on first level, i.e., internal network diagnostics and troubleshooting, and resolving customer issues whenever possible during the initial contact. Availability to work: Rotating shifts from Monday to Sunday between 6 AM and 4 PM (one day off on weekends) · 44-HOUR WEEKLY CONTRACT Salary + Transportation allowance + Social benefits + Variable pay included in payroll Training Start Date: April 22 *15 days* Training allowance: COP 15,000 per day. *In-person training* To be confirmed · *ON-SITE WORK* Location: CALI, Cl. 8a 42-61, Los Cambulos · *Requirements* : Must be a technician, technologist, systems engineer, or a student in the early semesters of related programs Certified work experience (minimum 6 months) in call center or on-site support. -Requirements- Minimum education: University / Technical program years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist