**Position Overview:** The Employee Support Specialist Jr provides timely and high\-quality assistance to employees, managers, and HR partners. This role supports day\-to\-day HR inquiries and helps execute transactions across the full employee lifecycle, including onboarding, HRIS updates, basic benefits coordination, payroll questions, and offboarding. This position is ideal for someone early in their HR/operations career who is detail\-oriented, proactive, and eager to learn. **Responsibilities:** * Respond to employee and manager questions related to HR processes, policies, payroll, benefits, and general inquiries. * Support employee lifecycle transactions such as onboarding, job changes, status updates, leaves of absence, and terminations. * Maintain accurate and updated information in HRIS systems. * Collaborate with HR internal teams (Benefits, Payroll, Talent, Compliance) to help resolve employee issues. * Ensure consistent application of company policies and HR procedures. * Assist in maintaining documentation, guides, and internal knowledge resources. * Support HR programs, communications, and basic training activities when needed. * Identify opportunities to improve efficiency and the employee experience. **Requirements** * 1\+ year of experience in HR support, customer service, administrative roles, or other client\-facing/operations positions. * Experience with HRIS systems preferred (iSolved is a plus). * Experience in a PEO environment is a plus but not required. **Other Knowledge, Skills, and Abilities:** * High attention to detail and accuracy. * Ability to learn and work with HR technologies and software tools. * Strong written and verbal communication skills. * Ability to take initiative and work independently when necessary. * Strong time\-management, prioritization, and problem\-solving skills. * Sense of urgency and ability to multitask effectively. * Proficiency in Microsoft Office Suite. Job Type: Full\-time Application Question(s): * What is your monthly salary expectation in COP? * What is your English level? * This position is from 12:30am to 9:30am EST and is temporary until feb 1st. Are you ok with that?