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Summary: As a Senior Manual QA, you will lead and implement testing strategies to ensure product functionality, usability, and reliability, acting as a bridge between Quality Assurance and Business Analysis. Highlights: 1. Lead and implement testing strategies for high-quality products. 2. Design, document, and execute manual test cases across product lifecycle. 3. Promote quality best practices and act as a quality reference within the team. **Who We Are** **Build. Scale. Sustain.** PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.** We're proud to be a World Economic Forum New Champion, and a B Corp\-certified company. * We are **small enough to care locally, big enough to deliver globally** (5 continents, 18 offices, \+500 experts from \+50 nationalities) * We are **robust and resilient** (100% independent and 0 debt) * We are **entrepreneurs and passionate experts**: We invest in what we believe genuinely and work as a collective intelligence * We are **positive, courageous, caring, doers and committed to excellence** ### **About Gen\-e2** While the market is still largely AI\-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game\-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents: * We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot. * The quality consistently exceeds the output of our best traditional engineering teams. * A product repository houses all product artefacts, giving AI full project context for higher\-quality generation. * A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise\-grade quality and scalability. With Gen\-e2, we deliver end\-to\-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence. ### **Your Role** As a **Senior Manual QA**, you will lead and implement testing strategies to ensure our products meet the highest standards of **functionality, usability, and reliability**. You will be actively involved throughout the product lifecycle from requirements analysis to detailed documentation and promoting quality best practices acting as a bridge between **Quality Assurance** and **Business Analysis**. * Design, document, and execute **manual test cases** for **functional**, **integration**, **regression**, and **end\-to\-end** testing. * Analyze requirements and user stories to ensure they are **testable**, complete, and aligned with business needs. * Prepare **test plans**, **test data**, and **test environments**, coordinating with development and operations when needed. * Execute tests, report defects with clear reproduction steps, **impact**, **severity**, and **evidence**, and follow up through resolution. * Analyze logs and use debugging tools to help identify the root cause of issues (frontend, backend, data, environment). * Maintain all QA documentation: test cases, execution results, defect reports, regression packs, KPIs, and release notes. * Act as a quality reference within the team, promoting best practices, risk\-based testing, and continuous improvement. * **Clarify requirements and complete user stories** (business rules, flows, and edge cases). * Help translate business needs into clear, testable **acceptance criteria** and simple process/interaction flows. * Identify impacts and risks when requirements change and reflect them in test scope, documentation, and the regression suite. **Who You Are** * **6\+ years** of QA experience, with at least **4\+ years** focused on **manual testing**. * Strong experience designing and executing manual test cases and test plans for complex applications. * Solid knowledge of defect management, regression testing, environments, and test data preparation. * Ability to read and interpret logs and support troubleshooting with the development team. * Very strong documentation skills: you keep test artifacts organized, clear, and up to date. * Analytical mindset: comfortable breaking down flows into scenarios, risks, and priorities from a QA perspective. * Experience working with **BAs** to refine user stories and acceptance criteria (nice to have, but considered a strong plus). * Excellent communication and teamwork skills, able to explain quality risks to both technical and non\-technical stakeholders. * **Bonus:** previous exposure to test automation or close collaboration with automation engineers. * Hybrid in Bogotá 3 times per week at the offices. **Who You Are** * Your willingness to do the right thing even when facing adversity * You care about the well\-being of others and the world at large * You strive to approach things in a optimistic way * You nail the fundamentals, sweat the details * You understand the whole is more than the sum of its parts and actively work towards continuous improvement of the group **More About PALO IT** We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to: * Become a climate net\-zero company * Deliver projects with a positive impact * Train 100% of our workforce on impact * Achieve B Corp certification among all our offices across the globe * Continuously measure \& improve employee happiness
