Commercial Advisor

Description

Job Summary: Comprehensively manages the commercial leasing process for real estate properties, including prospecting and advising clients, ensuring achievement of targets and effective contract closures. Key Highlights: 1. Manages the complete commercial leasing cycle for real estate properties. 2. Provides expert advisory services and accompanies potential clients. 3. Achieves commercial targets and effectively closes contracts. **PURPOSE OF THE POSITION:** To comprehensively manage the commercial leasing process for real estate properties by prospecting, advising, and accompanying potential clients, ensuring timely service delivery, achievement of occupancy targets, and effective execution of leasing contracts. **RESPONSIBILITIES:** ° Prospect and acquire clients interested in leasing real estate properties. ° Contact potential clients via phone calls, WhatsApp, and other commercial channels. ° Identify client needs and advise them on selecting the most suitable property. ° Schedule and conduct in-person visits to available properties. ° Manage commercial follow-up until successful leasing contract closure. ° Meet established commercial and occupancy targets. ° Administration of the leasing process. ° Request, review, and validate documentation required for the leasing process. ° Process document verification with insurance companies or partner entities. ° Prepare and manage documentation related to leasing contracts. ° Monitor the process until contract signing and property handover. ° Register and continuously update client information in the CRM. ° Maintain an updated database of prospects and commercial opportunities. ° Prepare reports on visits, follow-ups, closures, and negotiation status. ° Report market trends, opportunities, and common customer objections. ° Provide timely, warm, and personalized service throughout the commercial process. ° Address inquiries and manage customer requests. ° Maintain continuous communication with clients until contract formalization. ° Commercial representation. ° Participate in events, commercial activities, and promotional strategies for properties. ° Build relationships with potential clients and commercial partners to increase occupancy rates. ° Other responsibilities. ° Support commercial and administrative activities related to the position. ° Carry out additional duties assigned by the immediate supervisor, consistent with the nature of the role. **ACADEMIC QUALIFICATIONS** Technical or technological degree in commercial, administrative, marketing, customer service, or related fields. **EXPERIENCE** Minimum 1 year of experience in commercial roles, preferably in leasing, real estate agencies, customer service, or service sectors. **TECHNICAL KNOWLEDGE AND COMPETENCIES** Negotiation and commercial closing techniques. Customer service. CRM system proficiency. Microsoft Office (Word, Excel, Outlook). Document preparation and management. Basic understanding of the leasing process and required documentation. Strong geographical orientation within the city. **SOFT SKILLS AND COMPETENCIES** High organizational and planning ability for managing leads, follow-ups, and commercial schedules. Active listening skills to identify prospect needs and build trust from the first contact. Clear, empathetic, and persuasive communication, both written and verbal (WhatsApp, phone calls, meetings). Results-oriented and closing-focused mindset, emphasizing achievement of commercial targets and lead conversion. Analytical capability to qualify prospects, identify decision timelines, and prioritize opportunities (scoring). Proactivity and autonomy in conducting consistent follow-ups. Collaborative work with commercial executives. Ethical and responsible handling of confidential information. Professional objection-handling ability, guiding conversations toward closure. Adaptability to both in-person and virtual commercial environments. Attention to detail in CRM data entry, contract preparation, and commercial reporting. Service-oriented attitude, warmth, and empathy in client interactions. Work Location: On-site employment