Every interaction matters, every experience counts. Join Konecta and become part of a team that builds meaningful relationships. You will be responsible for handling customer calls and providing first-level technical support related to their products or services. This is your opportunity to join a team that creates experiences that transform. **What do you need?** ✅ Education: Completed technical or technological studies. First semester of a professional degree. ✅ Experience: One year of experience in bilingual technical support ✅ Availability: Monday to Friday within the time frame of 8am to 6pm (44 weekly hours) ✅ Knowledge: English B2/C1; Basic technical support knowledge **What do we offer?** ✅ You will have an indefinite-term contract from day one. Paid training! ✅ All legal benefits. Base salary 3'200.000 + Variable 350.000 ✅ Work at our site with advanced technology at Central Point (Cl. 25g #73b-90 73b) ✅ Excellent working environment, stability, learning, and growth opportunities. ✅ We have an Employee Fund to help you achieve your dreams and financial goals. ✅ We respect your schedule, allowing you to maintain work-life balance. ✅ Our process is 100% virtual **If your resume is selected, check your email (including spam folder) where we will send important information to move forward in our process.** The opportunity is here. Are you ready to take the leap? #FeelThePulse Job type: Full-time, Indefinite Application questions: * What is your current mobile phone number? * Can you attend in person at our site in Central Point? Cl. 25g #73b-90 73b * Do you have one year or more of verifiable experience in bilingual technical support in BPO? * Are you a technician/technologist or a second semester (or higher) student in a professional career? Language: * English at level B2 or higher (Mandatory)