We are seeking an educational agent to guide clients through the step-by-step process required for application and enrollment in Canadian educational institutions. This position is located in COLOMBIA. **We prefer applicants residing in Bogotá, but applications from candidates across all regions are welcome.** If you are a qualified professional with strong task management and organizational abilities, capable of clearly following procedures and actively communicating both with team members and clients in a prompt and effective manner, ensuring high-quality work delivery, we encourage you to submit your application. ### **Qualifications and Experience:** * Successfully completed a post-secondary degree or diploma in sales or a related field. * Extensive experience in sales and customer service. * Demonstrated ability in negotiation and persuasive communication. * Experience in international education and large-scale events. * Advanced proficiency in English and Spanish is required. Knowledge of additional languages will be an asset. ### **Main Responsibilities:** * Manage the entire student enrollment cycle with all our partner schools; * Assist clients throughout the registration process, respond to their emails, and maintain open communication; * Provide virtual assistance to clients; * Review client documents for university, college, and institutional applications; * Provide general support to the Education department; * Perform general administrative tasks: follow up on pending applications, deferrals, clients who have not paid the college, obtain LOAs and send them to clients with explanations; * Take initiative and use creativity to collaborate with the marketing department on social media promotions and client acquisition; * Respond promptly and courteously to all client emails and requests; * Be available to assist with any other type of task as required by the team; * Participate in and represent Immiland during meetings with partners and academic institutions; * Develop analyses, processes, and strategies for implementation within the department and the Bogotá office; * Willingness to appear in social media videos; ### **Skills:** * Ability to multitask and effectively manage multiple deadlines and projects. * Exceptional work ethic and ability to initiate and sustain tasks independently without supervision. * Demonstrated tact and discretion. * Team-oriented mindset. * Proficiency in MS Office (Word, Excel, Outlook). * Excellent interpersonal communication skills, both verbal and written. * Strong persuasive and diplomatic communication skills in a multicultural environment. * Highly developed presentation skills. * Strong student recruitment abilities. * Solid leadership and management capabilities. * High level of organization, diligence, and attention to detail. * Strong negotiation, analytical, and problem-solving skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.