Join our team and become part of a leading tourism company with your English skills! We are looking for multitasking call center agents to work in the southern part of the city of Cali, with customer service skills, process management, and problem-solving abilities to ensure exceptional experiences in every interaction. What will you do in this role? \- Handle and manage customer requests through our various channels. \- Resolve inquiries and issues with a focus on customer satisfaction. \- Accurately and promptly document customer interactions. Requirements: Minimum 6 months of experience in customer service. English level B2 or C1. Availability to work in shifts. We offer: \- Direct contract with the company. \- Receive a base salary adjusted to your language level, with all statutory benefits and perks. \- Professional growth: Real advancement opportunities in a constantly expanding company. \- Night shift transportation bonus: Receive an additional incentive for working night shifts. \- Free parking: Your peace of mind and comfort are a priority! \- Employee fund: Additional support and benefits for your financial well-being. Incentive program: We recognize and reward your effort and commitment: \- Hiring bonus. \- Ongoing virtual and in-person training and development. \- Celebration of special occasions and wellness activities. \- Access to an exclusive network of agreements in wellness, education, and entertainment. \- Comfortable common areas, food vending machines, and a rest area with a coffee station. Excellent work environment: A collaborative, dynamic, and positive atmosphere. 100% paid training. Apply now and become part of a company where every day is a new adventure! Job Type: Full\-time