Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant with leadership and customer service skills to independently manage a branch in the construction sector. Key Responsibilities: 1. Manages inventory, orders, and shipments in the construction sector. 2. Provides in-person, telephone, and WhatsApp customer service. 3. Manages the branch, staff, and ensures order and organization. Construction-sector company seeks an ADMINISTRATIVE ASSISTANT. Requirements: \- Technical or Technological degree in Administration, Logistics, Accounting, or related fields. Experience in hardware stores, construction, or rental/event companies is desirable. \- Skills: \- Basic Excel proficiency \- Basic knowledge of construction materials is a plus \- Knowledge of equipment/furniture rental logistics is a plus Profile: Friendly, patient individual with excellent communication skills, for whom courteous treatment and a service-oriented attitude are top priorities. Must be capable of autonomously managing the branch, demonstrating leadership, honesty, and responsibility—especially in handling cash, inventory, and company assets. Additionally, must be able to work under pressure, maintain organization, and deliver high-quality service during month-end closings and peak event seasons. Functions and Responsibilities: * **Inventory Control:** Track product inflows, outflows, and stock levels for construction materials and chairs. Conduct physical counts and report discrepancies to the accounting office. * **Order Management:** Receive customer orders, request credit approval from the office, generate delivery notes, and coordinate shipments with the sales advisor. * **Shipments:** Coordinate delivery of hardware materials with the driver, as well as preparation and return of rented chairs. * **Customer Service:** Serve customers in person, by phone, and via WhatsApp. Manage and resolve complaints, inquiries, and suggestions (PQRs), ensuring outstanding service and timely response. * **Branch Administration:** Manage petty cash, make bank deposits, and submit daily delivery note reports. Ensure cleanliness, order, and organization of the warehouse and branch. * **Staff Administration:** Supervise and coordinate personnel under supervision: one driver and one assistant. * **Attendance Tracking:** Maintain attendance records and monitor staff adherence to scheduled hours. WE OFFER: Location: Pereira Branch Schedule: Statutory hours with flexibility IBC $ 2\.200\.000 Workplace: On-site employment