CUSTOMER SERVICE LEADER

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Customer Success Leader with experience in metrics management and continuous improvement, preferably in technology. Key Highlights: 1. Leadership of Customer Success or Customer Service teams 2. Experience in KPI and SLA management 3. Experience in continuous improvement projects Customer Success Leader Contract Type: Indefinite Work Modality: Hybrid Salary: $3\.000\.000 to $3\.500\.000 Requirements: Minimum 3 years leading Customer Success, Customer Service, or Customer Experience teams. **Experience in metrics management (KPIs and SLAs).** Experience leading continuous improvement projects. Desirable: Experience in technology companies, startups, or digital platforms. Mandatory: Proficiency in Zendesk, QuickSight, Slack, Excel, and the entire Google Suite. Work Location: Hybrid in Bogotá, Cundinamarca

Some content was automatically translated

Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

Similar jobs

Senior Python/Data Developer

Full-time

Onsite

Bogotá,Bogotá

Job Summary: We are seeking a professional or technologist to design and implement complex data solutions, optimize ETL processes, and work with techn

Design, develop, and implement high-complexity data solutions.
Collaborate with multidisciplinary teams on innovative solutions.
Collaborative work environment and professional development.

Valentina RodríguezIndeed

Waiter/Waitress sought in Toronto.

Requirements • Strong communication and organizational skills • Ability to interact with the public • Team spirit, reliability, and discretion • Professionalism and motivation for self-improvement

Schedule: 42.5 hours per week •
Accommodation: Single room
Accommodation: Single room

Ronaldo SeradoOneking Hotel

Portfolio Analyst

Full-time

Onsite

Bogotá,Bogotá

Job Summary: The Portfolio Analyst will manage, reconcile, and analyze the customer portfolio to ensure financial accuracy and mitigate credit risk.

Global professional development and growth opportunities
Collaborative team and training programs
Tangible impact on financial health and water sustainability

Valentina RodríguezIndeed

Pedagogical Assistant

COP 100,000-1,500,000/month

Contract

Onsite

Bogotá

My goal is to apply my knowledge in work-related tasks.

Learn more benefits in employment

Jhon fredy Arce arc3BienestarActive 3 days ago

Security Guard - Medellín

Full-time

Onsite

Medellín,Antioquia

Job Summary: A major international security company is seeking Security Guards to protect assets and facilities and to implement security protocols wi

Join a leading company in the security sector.
Ensure the custody and protection of assets and facilities.
Demonstrate leadership, commitment, initiative, and responsibility.

Valentina RodríguezIndeed

Professional Logistics Technician for Production

COP 100,000/month

Full-time

Onsite

Cartagena de Indias,Bolívar

Logistics Processes, Inventories; Purchases

Committed
Accurate
Responsible

Juan Diego Araujo MezaARGOS