Medical Admin Back Office

Description

Job Summary: CloudClinic Health seeks a bilingual Back Office Operations Specialist to support administrative and revenue cycle functions for US medical practices, focusing on billing, records, and data accuracy without direct patient contact. Key Highlights: 1. Position focused on billing, records, and data accuracy 2. Maintains confidentiality and compliance with HIPAA standards 3. Opportunity for growth within CloudClinic Health **Bilingual (English/Spanish) Back Office Operations Specialist \| 100% Remote** **About CloudClinic Health** CloudClinic Health is a U.S.-based healthcare company providing remote, bilingual/trilingual medical administrative support to clinics across the United States. Our team works 100% remotely, supporting the back-office operations of U.S. medical offices with professionalism, accuracy, and reliability. **Job Summary** We are seeking a **Back Office Operations Specialist** to remotely support the administrative and revenue cycle operations of U.S. medical practices. This role focuses exclusively on back-office functions — billing, records, and data accuracy — with no direct patient contact. **Responsibilities** \- Process medical billing and revenue cycle management (RCM) tasks, including claim submission, follow-up, and denial management \- Verify insurance eligibility and benefits, and manage prior authorization documentation \- Enter, update, and maintain accurate patient and billing records within the clinic’s EHR/practice management system \- Reconcile payments, post charges, and support month-end billing reports \- Prepare and organize documentation for internal reporting and audits \- Coordinate with internal team members (not directly with patients) to resolve billing or record discrepancies \- Maintain strict confidentiality and HIPAA compliance at all times **Requirements** \- Advanced/fluent English (written and spoken) and native or advanced Spanish \- Prior experience in medical administration or a health-related back-office role (preferred) \- Proficiency with EHR systems and general office technology \- Reliable internet connection, computer, and quiet home workspace suitable for confidential work \- Attention to detail, organization, and professionalism \- Availability to work U.S. business hours (Eastern Time) **What We Offer** \- 100% remote position, working directly with U.S. medical practices \- Competitive pay in U.S. dollars, paid biweekly \- A bilingual team with a positive work environment and opportunities for growth within **CloudClinic Health** \- HIPAA training included as part of onboarding **How to Apply** * *Please submit your CV along with an English introduction video (2\-3 minutes), solely to assess your English proficiency. In the video, share only your name — it is neither necessary nor recommended to include additional personal information (address, ID number, family details, etc.).* Work Location: Remote