Account Executive

Description

Summary: This role focuses on maintaining effective client communication and ensuring service compliance, establishing procedures, and driving continuous improvement in a diverse environment. Highlights: 1. Opportunity to work in a diverse and multicultural environment 2. Focus on elevating travel & culinary experiences 3. Be part of a team dedicated to excellence and continuous improvement Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters. With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America. At **GCG**, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment. Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel \& culinary experiences for all our customer's journeys, becoming the top choice in the region. Maintain an effective communication channel with the client and ensure compliance with the established service. a) Comply with the specifications required by the client regarding the food service, as stipulated in the contract at this location. b) Attend meetings requested by the External Client and establish response timelines for their requests. c) Serve as the communication bridge between the External Client and GCG. d) Ensure compliance with and report on indicators related to customer service channel improvement programs. e) Support the Client’s requests for new products or presentations to identify the most cost-effective alternative. f) Present and monitor action plans generated from non-conformities reported by the client during operational execution. Guarantee continuous improvement across the entire production process, from material requisition to actual sales. a) Establish procedures and formats for the Operations area to enable better management and standardization of activities. b) Raise awareness among site personnel and/or positions regarding newly established processes. Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!