Summary: This role provides analytics support to Novartis internal customers on various analytical reports, facilitating data-enabled decision making and building practice within GBS-GCO business. Highlights: 1. Support data-enabled decision making for internal customers 2. Integral part of a comprehensive design team for marketing materials 3. Opportunity to collaborate and achieve breakthroughs ### **Summary** Provide analytics support to Novartis internal customers (CPOs \& Regional marketing and sales teams) on various low\-medium complexity analytical reports. \-Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. \-Support GBS \-GCO business in building practice by involving in various initiatives like knowledge sharing, on\-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories \-To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. ### **About the Role** **Main responsibilities:** * Create and deliver below customer requirements as per agreed SLAs \-Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services. * Quality Assurance: Ensure deliverables for quality and accuracy are of the highest order. * On\-time project delivery within stipulated deadlines \-Support in creation and maintenance of standard operating procedures (SOPs) \-Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports. * Participate in various knowledge sharing sessions. * Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. * Distribution of marketing samples (where applicable) **Minimum Requirements:** * \+3 years of proven experience in Operations Management and Execution * Project Management * Working experience within the pharmaceutical industry * English **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB) Division Operations Business Unit Product Supply Chain Location Colombia Site Bogota (Pharmaceuticals / GDD / NTO / CTS) Company / Legal Entity CO01 (FCRS \= CO001\) Novartis de Colombia S.A Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No VIDEO Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.