Job Summary: Support the technology department by creating and improving user-centered digital products within an interdisciplinary team, contributing to the design, research, and documentation of solutions. Key Highlights: 1. Creation and improvement of user-centered digital products 2. Collaboration in interdisciplinary teams on support and new product projects 3. Contribution to the design, research, and documentation of solutions **Job Description** ---------------------- Support the technology department Creation and improvement of user-centered digital products, working with an interdisciplinary team on real-world support projects, new products, and continuous improvement. This role is key within the product area, as it actively contributes to the design, research, and documentation of solutions that directly impact the experience of our internal and external users. **Candidate Requirements** -------------------------- * + Currently enrolled university student eligible for professional internship. + Interest in user-centered design (UX/UI). + Pursuing degrees such as Graphic Design, Multimedia Engineering, Digital Communication, or related fields. + Basic knowledge of Figma or other design tools is preferred. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1. Apply to this position 2. Check your email 3. Log in to Aira and complete the requested questions and/or assessments Then, if your profile matches what we are seeking, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose — "Improving lives, our commitment" — since 2021 we have been certified as a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our commitment to contributing to social and environmental issues in our country. We have over 6,500 employees — the #OSFamily — across the national territory, working for Colombia’s and Latin America’s most prominent companies and institutions to transform experiences. **Our Benefits** ----------------------- * Career development plan * Personal and spiritual growth programs * Discounts with various partners * Employee savings fund membership