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UU. \n\n**Horario laboral:** 9:00 a.m. – 6:00 p.m. PST (Debe ofrecer soporte en la zona horaria PST)\n\n**Acerca del puesto**\n\n \n\nBuscamos un Experto Técnico-Funcional (SME) con experiencia especializado en el módulo Model N Flex – Comercial para apoyar nuestros esfuerzos continuos de implementación, mejora y excelencia operativa dentro del entorno de gestión de ingresos en el sector de ciencias de la vida.\n\n\nEl candidato ideal posee una amplia experiencia en la configuración de Model N Flex, los flujos de trabajo funcionales del ciclo comercial y la resolución técnica de problemas con PL/SQL, junto con una fuerte capacidad para interactuar con las partes interesadas del negocio y liderar la entrega de soluciones in situ.\n\n\nEste es un puesto práctico de SME que requiere una combinación de liderazgo funcional y capacidad técnica.\n\n**Principales responsabilidades**\n\n**Liderazgo funcional y de SME**\n\n* Liderar talleres empresariales y funcionales con equipos de operaciones comerciales, precios, contratación y gestión de ingresos.\n* Traducir requisitos comerciales en especificaciones funcionales y cambios de configuración.\n* Actuar como experto principal in situ y asesor de confianza sobre las capacidades comerciales de Model N Flex.\n* Brindar soporte a los flujos de trabajo integrales de Contratación, Precios, Devoluciones por descuentos (Chargebacks) y Gestión de Rebajas.\n\n**Configuración de Model N Flex y entrega de soluciones**\n\n* Configurar componentes Flex, incluyendo:\n* + Ofertas, reglas de flujo de trabajo, BOMs, campos Flex, estructuras contractuales, reglas de elegibilidad\n* Realizar análisis de impacto de cambios, mapeo de datos, validaciones y revisiones de diseño de configuración.\n* Trabajar con equipos externos y multifuncionales para garantizar la coherencia y alineación de la solución.\n\n**Ejecución técnica**\n\n* Desarrollar y optimizar secuencias de comandos PL/SQL para soporte de configuración, conciliación, informes y ajuste de rendimiento.\n* Solucionar problemas de configuración en entornos de prueba y producción.\n* Apoyar pruebas de regresión, ciclos de UAT y actividades de despliegue.\n\n**Colaboración y gobernanza**\n\n* Coordinar con equipos comerciales, PMO, validación, pruebas y soporte.\n* Asegurar el cumplimiento de controles internos, documentación SOX, auditorías y expectativas regulatorias del sector de ciencias de la vida.\n* Apoyar ciclos operativos e hiperatención durante el lanzamiento y mejoras posteriores a la versión.\n\n**Habilidades y calificaciones requeridas (Imprescindibles)**\n\n\n\n\n**Experiencia en Model N**\n\n\n\n\n5–7 años o más de experiencia práctica con el módulo comercial Model N Flex\n\n\n\n\n**Dominio comercial**\n\n\n\n\nAmplio conocimiento de precios, contratos, rebajas y devoluciones por descuentos (chargebacks)\n\n\n\n\n**Habilidades técnicas**\n\n\n\n\nDominio de PL/SQL, depuración de datos, validaciones y ajuste de rendimiento\n\n\n\n\n**Comprensión funcional**\n\n\n\n\nConocimiento del ciclo comercial, optimización de ingresos, modelos de precios y flujos de trabajo de cumplimiento\n\n\n\n\n**Configuración Flex**\n\n\n\n\nExperiencia en configuración de ofertas, mapeo de flujos de trabajo, configuración de reglas e integraciones\n\n\n\n\n**Responsabilidad operativa**\n\n\n\n\nCapacidad para actuar como SME in situ interactuando con equipos comerciales y externos\n\n\n\n\n**Experiencia general**\n\n\n\n\n10–12 años de experiencia total en TI, preferiblemente con una distribución 40:60 (Tecnología:Funcional)\n\n**Habilidades deseables (Valoradas)**\n\n\n\n\n**Experiencia sectorial**: Medicaid, precios gubernamentales, marcos regulatorios\n\n\n\n\nExperiencia en actualizaciones: Experiencia apoyando actualizaciones de Model N, modernización de plataformas y preparación de regresiones\n\n\n\n\n**Antecedentes en integración**: Conocimiento de SAP, Salesforce, Validata o sistemas empresariales afines\n\n\n\n\n**Informes y análisis**: Experiencia con Tableau, Power BI, BO o automatización/informes de Model N\n\n\n\n\n**Habilidades de gestión**: Experiencia liderando pequeños equipos o líneas de entrega de proyectos\n\n**Habilidades blandas y atributos**\n\n* Mentalidad analítica sólida y capacidad para resolver problemas de forma estructurada\n* Excelentes habilidades de comunicación y orientación al cliente\n* Capacidad para trabajar de forma independiente en un entorno rápido y regulado\n* Orientación al detalle con sólida disciplina en documentación\n\n**Autorización de trabajo**\n\n* El candidato debe estar autorizado para trabajar in situ en Estados Unidos.\n* No se ofrece ayuda para mudanza; 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