Summary: Seeking a Technical Support Engineer to troubleshoot financial systems and transaction issues, utilizing SQL, APIs, and strong English communication in an on-site, rotational role. Highlights: 1. Support financial systems and transaction-related issues 2. Utilize SQL, APIs, and payment gateways 3. Collaborate with internal teams to resolve and prevent issues Technical Support Engineer (On\-site)Role OverviewWe are seeking a Technical Support Engineer with experience supporting financial systems and transaction\-related issues. This role requires strong skills in SQL, APIs, and payment gateways, along with solid English communication.r/\>Responsibilities\- Troubleshoot issues related to transactions, payment methods, and APIs\- Analyze data using SQL and review system logs\- Support production incidents and ensure timely resolution\- Collaborate with internal teams to resolve and prevent issues\- Work in a 24/7 on\-site rotationRequirements\- 3\+ years in Technical/Production Support\- Experience with SQL, APIs, and payment systems\- English level: B2\+ or higher\- Availability for on\-site work and shift rotationsNice to Have\- Experience with tools like ServiceNow or Jira\- Fintech or high\-availability systems background. \-Requerimientos\- Educación mínima: Universidad / Carrera Profesional3 años de experienciaIdiomas: Inglés Conocimientos: Api, Api rest, Jira, Medios de pago, Soporte técnico, Sql, Gestión de transacciones, Procesamiento de pagos, ServicenowPalabras clave: cobranza, cobro, payment, collection, apoyo, support, soporte, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserverTechnical Support Engineer (On\-site)Role OverviewWe are seeking a Technical Support Engineer with experience supporting financial systems and transaction\-related issues. This role requires strong skills in SQL, APIs, and payment gateways, along with solid English communication.Responsibilities\- Troubleshoot issues related to transactions, payment methods, and APIs\- Analyze data using SQL and review system logs\- Support production incidents and ensure timely resolution\- Collaborate with internal teams to resolve and prevent issues\- Work in a 24/7 on\-site rotationRequirements\- 3\+ years in Technical/Production Support\- Experience with SQL, APIs, and payment systems\- English level: B2\+ or higher\- Availability for on\-site work and shift rotationsNice to Have\- Experience with tools like ServiceNow or Jira\- Fintech or high\-availability systems background. \-Requerimientos\- Educación mínima: Universidad / Carrera Profesional3 años de experienciaIdiomas: Inglés Conocimientos: Api, Api rest, Jira, Medios de pago, Soporte técnico, Sql, Gestión de transacciones, Procesamiento de pagos, ServicenowPalabras clave: cobranza, cobro, payment, collection, apoyo, support, soporte, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserver **Salario:** 4150000 COP/MONTH.