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Las tecnologías líderes en su categoría de Kaseya permiten a las organizaciones gestionar y proteger eficientemente su TI para impulsar un éxito empresarial sostenido. Kaseya ha logrado un crecimiento sostenido y fuerte de dos dígitos durante los últimos años y cuenta con el respaldo de Insight Venture Partners (www.insightpartners.com), una firma global líder de capital privado que invierte en empresas tecnológicas y de software de alto crecimiento que impulsan cambios transformadores en los sectores que atienden.\n\n\n\nFundada en 2000, Kaseya actualmente atiende a clientes en más de 20 países en una amplia variedad de industrias y gestiona más de 15 millones de puntos finales en todo el mundo. Para obtener más información sobre nuestra empresa y nuestras soluciones galardonadas, visite www.Kaseya.com y para obtener más información sobre la cultura de Kaseya.\n\n\n\nKaseya no es una empresa típica. 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Somos una empresa certificada como propiedad minoritaria dedicada a la sostenibilidad y logística energética, que combate el cambio climático desde dentro. Con sede en Austin, Texas, y una presencia dinámica en Medellín, Colombia, ofrecemos soluciones energéticas y climáticas del futuro, hoy mismo. Estamos orgullosos de ser la empresa de propiedad minoritaria más grande en Austin. Más información aquí: https://carbonbetter.com/about/\n\n\nSi estás listo para unirte a un equipo apasionado por marcar la diferencia y crecer profesionalmente mientras lo haces, esta es tu oportunidad.\n\n**Tus Funciones**\n\n\nComo Representante de Atención al Cliente, serás el **primer punto de contacto** de nuestros clientes mediante llamadas telefónicas, correo electrónico, mensajes de texto y chat en vivo. Los ayudarás a entender y gestionar sus cuentas de electricidad y gas natural, y desempeñarás un **rol clave en la retención de clientes**. Además, colaborarás con el equipo de control de calidad para revisar inscripciones y mejorar los servicios.\n\n **Las responsabilidades principales incluyen:**\n\n* Gestionar interacciones entrantes y salientes (teléfono, correo electrónico, chat, mensaje de texto), brindando soporte eficiente y empático.\n* Interactuar proactivamente con clientes que están considerando cancelar, ayudarles a explorar alternativas, retener su servicio y reforzar su valor dentro de nuestra misión.\n* Identificar oportunidades de venta cruzada y venta adicional alineadas con las necesidades del cliente.\n* Colaborar con el equipo de Control de Calidad: revisar grabaciones de llamadas, evaluar procesos de inscripción (incluyendo grabaciones de Verificación por Terceros), llamar a nuevos clientes para verificar información y presentar comentarios detallados.\n* Trabajar estrechamente con tus compañeros de equipo, escalar problemas, compartir conocimientos y colaborar en pos de los objetivos del equipo.\n* Realizar tareas y proyectos adicionales según sea necesario en nuestra división energética minorista de rápido movimiento.\n\n**Quién Eres Tú**\n\n* Eres una persona autodidacta que se desenvuelve bien en entornos rápidos y disfruta resolver problemas de clientes.\n* Tienes **2 o más años de experiencia en atención al cliente**, preferiblemente en un rol centrado en llamadas y orientado a retención.\n* Hablas inglés fluido (oral y escrito) y te sientes cómodo trabajando con herramientas y sistemas informáticos.\n* Eres altamente confiable, organizado, orientado a procesos y capaz de seguir instrucciones detalladas.\n* Destacas en la resolución de problemas y puedes calmar situaciones difíciles con paciencia, empatía y tacto.\n* Eres un comunicador proactivo, haces preguntas, das retroalimentación y escalas cuando es apropiado.\n* Estás disponible de lunes a viernes entre **8:30 AM y 6:30 PM CT** (zona horaria de Medellín).\n\n**Cómo Medimos el Éxito**\n\n* **Satisfacción del Cliente:** Proporcionas respuestas precisas y empáticas de forma consistente y resuelves problemas rápidamente.\n* **Resultados de Retención:** Logras retener clientes y preservar ingresos.\n* **Desempeño en Control de Calidad:** Completas las tareas de control de calidad a tiempo, realizas evaluaciones precisas y ofreces comentarios detallados y accionables.\n* **Comunicación y Colaboración en Equipo:** Te comunicas de forma proactiva, compartes conocimientos y contribuyes a la mejora del equipo.\n* **Adaptabilidad:** Aceptas y aplicas retroalimentación constructiva para mejorar tu desempeño.\n\n**Por Qué Unirse a CarbonBetter**\n\n* Contrato permanente (plazo indefinido).\n* Clases semanales de inglés (2 horas) para apoyar tu crecimiento profesional.\n* Estacionamiento pagado por la empresa.\n* Membresía con descuento en el gimnasio Action Black.\n* Bocadillos y bebidas proporcionados en la oficina.\n* Ser parte de un equipo diverso, inclusivo y orientado a una misión enfocada en la sostenibilidad.\n\n**Los currículums y respuestas deben enviarse en inglés.**\n\n\n¿Listo para marcar la diferencia y unirte a nuestra misión?","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761704741000","seoName":"customer-support-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-marinilla/cate-oil-gas-operations/customer-support-representative-6421820695872112/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"d861a8d2-f30d-4ed3-96ba-f1eb86aee6da","sid":"20c2cf41-f65a-488d-a588-5640a87cc086"},"attrParams":{"summary":null,"highLight":["Primer punto de contacto para el soporte al cliente","Rol clave en la retención de clientes","Colaborar con el equipo de control de calidad"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761704741864,"categoryName":"Petróleo y Gas - Operaciones","postCode":null,"secondCateCode":"mining-resources-energy","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4329,4342","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6383965312576312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ayudante de construcción - Excavador de Acometidas","content":"Se requieren **3 excavadores** para apoyar en la construcción de acometidas de gas natural. 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Las vacantes publicadas por el Servicio de Empleo Comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en Medellín y Antioquia.\n \n \n\nSi estás interesado en consultar las vacantes para conectarte laboralmente con Comfama, te recomendamos consultar nuestra página web www.comfama.com opción Trabaja con nosotros\n \n \n\n**Funciones del cargo:** \n\n¡Haz parte de nuestro equipo!\n \nBuscamos talento comprometido para ocupar la vacante de obrero/a, ayudante de obra, con al menos seis (6\\) meses de experiencia en actividades relacionadas con obras civiles y en el uso adecuado de herramientas menores como pulidora y taladro. Esta es una excelente oportunidad para aportar al crecimiento de proyectos de infraestructura y fortalecer tu perfil en el sector.\n \n \n\n**Deseable experiencia previa en:** \n\nConstrucción y mantenimiento de obras civiles.\n \nEstabilización de taludes.\n \nMejoramiento de terraplenes.\n \nIncado de micropilotes y pilotes.\n \nSe valorará experiencia en el sector de hidrocarburos, así como en proyectos de INVÍAS y ANI.\n \n \n\n**Formación académica:** \n\nEducación mínima básica primaria con nivel funcional de lectoescritura. Deseable educación secundaria completa (bachillerato).\n \n \n\n**Funciones principales:** \n\n* Apoyar en tareas generales de construcción e ingeniería civil.\n* Manejo y mantenimiento básico de herramientas menores.\n* Asistir en labores relacionadas con estabilización de terrenos y estructuras.\n\n\n**Competencias:** \n\n* Trabajo en equipo.\n* Capacidad para seguir instrucciones de forma clara y efectiva.\n* Disposición para el trabajo físico y al aire libre\n\n\n**Salario:** entre $1\\.423\\.500 y $2\\.847\\.000 \\+ prestaciones legales vigentes.\n \n**Tipo de contrato:** obra o labor.\n \n**Horario:** lunes a sábado 44 horas.\n \n**Duración:** 35 días\n \n**Lugar de trabajo:** Medellín.\n \n \n\n**Requisitos:** \n\nEducación mínima básica primaria con nivel funcional de lectoescritura.\n \nSeis (6\\) meses de experiencia en obras civiles\n \n \n\n**Condiciones oferta:** \n\n**Sueldo neto mensual:** 1423500","price":"1,423,500-2,847,000 COP/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758747228000","seoName":"worker-construction-helper","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-marinilla/cate-oil-gas-operations/worker-construction-helper-6383964523430712/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"19b19e92-030f-4c77-9c8f-0a06ce8e723e","sid":"20c2cf41-f65a-488d-a588-5640a87cc086"},"attrParams":{"summary":null,"highLight":["Assist in civil construction tasks","Basic tool handling skills","Work on infrastructure projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1758747228392,"categoryName":"Petróleo y Gas - Operaciones","postCode":null,"secondCateCode":"mining-resources-energy","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4329,4342","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6383866077222512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asesor/a de telemercadeo 1626345667.38","content":"**Descripción empresa:** \n\nEl Servicio de Empleo operado por Comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. Las vacantes publicadas por el Servicio de Empleo Comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en Medellín y Antioquia.\n \n \n\nSi estás interesado en consultar las vacantes para conectarte laboralmente con Comfama, te recomendamos consultar nuestra página web www.comfama.com opción Trabaja con nosotros\n \n \n\n**Funciones del cargo:** \n\nImportante empresa ubicada en Medellín, solicita para su equipo de trabajo, personal con experiencia mínima de 12 meses para desempeñar el cargo de asesor/a de telemercadeo en servicios automotriz.\n \n \n\n**Formación académica:** \n\nTécnico/a o tecnólogo/a en mercadeo o carreras afines.\n \n \n\n**Funciones específicas:** \n\n* Ofrecer los servicios y productos asociados al centro de servicios automotriz y de gas natural vehicular.\n* Realizar las actividades de posventa necesarias para el cierre de ventas.\n* Gestión de llamadas entrantes y salientes de los clientes.\n* Atención a solicitudes de clientes a través de canales digitales (Facebook, Instagram, etc.).\n* Cumplir con tareas asignadas en visitas a clientes, oferta de servicios y reportes de gestión.\n\n\n**Conocimientos:** \n\n* Manejo de CRM.\n* Manejo de Excel.\n* Trabajo bajo presión.\n\n\n**Salario:** $1\\.423\\.500 \\+ bonificaciones promedio mensual de $300\\.000 \\+ prestaciones sociales.\n \n**Horarios:** Lunes a viernes 7:30 a.m. a 5:30 p.m. / Sábados 7:30 a.m. a 1:30 p.m.\n \n**Tipo de contrato:** Término fijo \\+ prestaciones sociales.\n \n**Lugar de trabajo:** Medellín \\- Antioquia\n \n \n\n**Requisitos:** \n\nTécnico/a o tecnólogo/a en mercadeo o carreras afines.\n \n \n\n**Condiciones oferta:** \n\n**Sueldo neto mensual:** 1423500","price":"1,423,500 COP/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758739537000","seoName":"telemarketing-advisor-1626345667-38","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-marinilla/cate-oil-gas-operations/telemarketing-advisor-1626345667-38-6383866077222512/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"9c96a844-9907-407f-8f19-07b4d263719b","sid":"20c2cf41-f65a-488d-a588-5640a87cc086"},"attrParams":{"summary":null,"highLight":["Offer automotive and natural gas services","Manage customer calls and digital channels","Competitive salary with bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1758739537282,"categoryName":"Petróleo y Gas - Operaciones","postCode":null,"secondCateCode":"mining-resources-energy","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4329,4342","location":"Barrio colvillas, Cl. 30 #34-37, Marinilla, Antioquia, Colombia","infoId":"6383965783308912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ingeniero Principal Regional - CSCO","content":"Griffith Foods es el socio comprometido y creativo en desarrollo de productos que ayuda a las empresas alimentarias a satisfacer las necesidades cambiantes de los consumidores mientras se protege el planeta. Como empresa familiar fundada en 1919 con sede en Alsip, Illinois, EE. UU., Griffith Foods es conocida por su innovación colaborativa guiada por su propósito: “Combinamos cuidado y creatividad para nutrir al mundo”. Las capacidades del producto de la compañía abarcan desde condimentos y marinadas hasta sistemas de recubrimiento y salsas que son mejores para las personas y mejores para el planeta. Para obtener más información, visite www.griffithfoods.com .\n\n\nGestión de Proyectos • Responsable de la gestión, planificación y ejecución del proceso general de CAPEX y de los resultados de los proyectos del equipo de planta. Esto incluye el control total de los gastos dentro del presupuesto de unidad y proyectos específicos. Responsable de la previsión y ejecución del flujo de efectivo en inversiones de capital. • Coordina y ejerce autoridad funcional sobre la planificación, organización, control, integración y finalización de proyectos de ingeniería dentro de la instalación (o instalaciones) asignadas. • Trabaja con personal de diferentes áreas relacionadas con los proyectos, como Mantenimiento, Mejora Continua y contratistas externos; esto incluye coordinar y negociar los requisitos de personal para los proyectos. • Proporciona una comunicación fundamental con el equipo ampliado para permitir la planificación, solución de problemas y ejecución de iniciativas clave. Esto incluye la preparación y presentación de planes a las partes interesadas del proyecto / Comité Directivo, según el tamaño de cada iniciativa de capital. • Lleva a cabo iniciativas de mejora de procesos mediante Proyectos de Capital. Coordina el lanzamiento de mejoras en la fabricación, incluyendo el establecimiento de objetivos, la capacitación de miembros del equipo y la evaluación de resultados, además de ser responsable de la integración del proyecto en la operación de la planta. Apoyo a la Planificación Estratégica • Prepara y mantiene diseños detallados de edificios y equipos, en apoyo del desarrollo de Planes Maestros para el sitio (o sitios) asignados. Dichos Planes Maestros deben actualizarse al menos una vez al año. • Mantiene contacto con la Unidad de Negocio y la Dirección de Cadena de Suministro para proporcionar actualizaciones del Plan de Capital y asegurar que se cumplan las necesidades del cliente. • Apoya el desarrollo / aplicación de estándares. 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