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Este puesto trabajará estrechamente con interesados comerciales dentro de Pfizer y apoyará esfuerzos para estandarizar y centralizar los ecosistemas de análisis y reportes comerciales, además de ayudar a implementar las mejores prácticas del sector en procesos de análisis de desempeño y generación de conocimientos.\nResponsabilidades del puesto* Aplicar sólidos conocimientos de la industria farmacéutica y una comprensión integral de los procesos comerciales para ofrecer soluciones de reportes.\n* Liderar la identificación de necesidades de datos e información, diseñar y desarrollar soluciones utilizando herramientas y marcos de inteligencia empresarial que ofrezcan experiencias de usuario excepcionales.\n* Colaborar eficazmente con equipos cruzados y socios externos para garantizar la entrega exitosa de soluciones complejas de datos, información y digitales.\n* Asegurar que los proyectos se implementen mediante un marco iterativo y ágil desde la iniciación hasta la implementación y que cumplan con los procesos y metodologías de Pfizer.\n* Mantenerse actualizado con las últimas tendencias y tecnologías del sector para asegurar que nuestras soluciones internas sigan siendo punteras.\n\n\nCualificaciones básicas* Título universitario en una disciplina cuantitativa como ciencias de la computación, ingeniería o campo relacionado.\n* 3+ años de experiencia en soporte al cliente, preferiblemente en la industria farmacéutica.\n* Experiencia en inteligencia empresarial, análisis, reportes y transformación de datos.\n* Habilidades en gestión de proyectos: supervisar proyectos complejos y multifuncionales, asegurando su entrega a tiempo y dentro del presupuesto.\n* Estrategia técnica: demostradas capacidades analíticas y habilidades de pensamiento crítico, y capacidad para identificar nuevos problemas, tendencias y oportunidades a partir de datos.\n* Buen conocimiento de las mejores prácticas en calidad de datos, gobernanza y catalogación de datos.\n* Comunicación: excelentes habilidades de comunicación escrita y verbal.\n\n\n \n\nAsignación de ubicación laboral: Híbrido \n\nOportunidad Laboral Igual (EEO) y Elegibilidad para el Empleo\nPfizer se compromete a brindar igualdad de oportunidades en los términos y condiciones de empleo para todos los empleados y solicitantes sin distinción de raza, color, religión, sexo, orientación sexual, edad, identidad de género o expresión de género, origen nacional o discapacidad.\nMarketing e Investigación de Mercado","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762251603000","seoName":"customer-intelligence-coordinator-nola","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-nemocon/cate-cust-service-facing/customer-intelligence-coordinator-nola-6428820525939412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"eb673a0d-c0b1-4a88-847a-d99e910742a7","sid":"754c4576-e068-40de-b89e-da951c8cc4e7"},"attrParams":{"summary":null,"highLight":["Crear plataformas digitales para Pfizer","Dirigir soluciones de análisis e informes","Colaborar en proyectos tecnológicos globales"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1762251603589,"categoryName":"Servicio al Cliente - 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Para obtener más información, visite embecta.com o siga nuestros canales sociales en LinkedIn, Facebook, Instagram y X.\n¿Por qué unirse a nosotros?\nUna carrera en embecta significa formar parte de un equipo que valora sus opiniones y contribuciones y que le permite ser auténtico en el trabajo. Aquí, nuestros empleados pueden cumplir con el propósito de sus vidas a través del trabajo que realizan cada día.\nAprenderá y trabajará junto a líderes y colegas inspiradores que comparten la misma pasión y compromiso por fomentar una cultura inclusiva, centrada en el crecimiento y gratificante. Nuestro programa Total Rewards, que incluye remuneración competitiva, beneficios, aprendizaje continuo, reconocimiento, crecimiento profesional y equilibrio entre la vida laboral y personal, está diseñado para satisfacer las diversas necesidades de nuestros empleados globales y diversos.\nEl Gerente de Cuentas Clave coordinará y ejecutará la estrategia comercial identificando oportunidades, involucrando al Distribuidor en Colombia, Perú y Ecuador y a los clientes asignados para promover la distribución de productos, la venta, la colocación y asegurando que las actividades se ejecuten a través del Distribuidor. Este puesto desempeña un papel crucial en la expansión de nuestra marca y en el impulso de ingresos. La posición incluye colaborar con los equipos regionales, apoyar presentaciones de ventas y licitaciones, mientras asegura la disponibilidad y colocación de productos en los clientes designados.\nPor favor envíe todos los currículos en inglés\nEste puesto tiene la responsabilidad de promover y mejorar la rotación de productos en Colombia y Perú mediante la ejecución y monitoreo del Plan Anual Comercial y de Marketing Conjunto.\nEste rol será responsable de mantener una comunicación continua y proactiva con los clientes designados, asegurando la disponibilidad de productos y niveles adecuados de inventario.\nCoordinar junto con la Gerencia Regional la correcta ejecución de los Fundamentos de Ventas para el portafolio (Atributos del Producto, Posicionamiento de Mercadeo, Distribución y Estrategias Comerciales).\nMonitorea el desempeño comercial con informes regulares de análisis de datos sobre las ventas a través y finales de clientes clave para proponer planes comerciales adecuados.\nAsegura la coordinación efectiva de actividades, el cumplimiento de los estándares de calidad y servicio al cliente, estableciendo relaciones sólidas con los clientes.\nSerá el punto focal para brindar asistencia a los clientes y apoyar su proceso de ventas.*Desarrollo y Gestión de Clientes** Establecer relaciones sólidas con los clientes y partes interesadas clave para brindar apoyo proactivo y continuo.\n* Brindar capacitación sobre los productos y servicios promocionados, asegurando que estén actualizados y tengan el conocimiento necesario para comercializar adecuadamente nuestra marca.\n* Participar en el análisis periódico del desempeño comercial de los clientes en las revisiones de negocio para proponer planes que mejoren su desempeño y logren los objetivos conjuntos establecidos.\n\n*Oportunidades de Negocio Nuevas:** Identificar nuevas oportunidades de negocio y tendencias en el sector.\n* Compartir tendencias e información del mercado mientras colabora con el equipo de Distribuidores para proporcionar información relevante para el desarrollo de estrategias efectivas de generación de leads y promoción de productos y servicios.\n\n*Apoyo y Coordinación Interna:** Colaborar estrechamente con los equipos de clientes, para garantizar una comunicación fluida y una coordinación efectiva de actividades.\n* Brindar apoyo técnico y comercial a los clientes, asegurando que tengan acceso a los recursos e información necesarios para resolver consultas de clientes y cerrar ventas exitosas.\n* Viajar hasta un 30%.\n\n*Cualificaciones Básicas:** Se requiere título universitario o grado en Administración.\n* 5+ años de experiencia en ventas o desarrollo de negocios con sólidos conocimientos del mercado minorista local y ventas gubernamentales, y capacidad para identificar oportunidades y desafíos comerciales.\n* Experiencia previa en desarrollo de negocios o roles comerciales en la industria de la salud.\n* Debe tener nivel intermedio en Excel.\n* Nivel de idioma: Inglés a nivel intermedio avanzado.\n* Manejo de herramientas de TI: Excel, PowerPoint, Word, nivel intermedio y Outlook.\n\n\nCualificaciones Preferidas:* Excelentes habilidades de comunicación y presentación, con capacidad para transmitir conocimientos y motivar al equipo de ventas.\n* Orientado a resultados, con habilidades para establecer metas, medir el desempeño y tomar acciones correctivas.\n* Excelentes habilidades de trabajo en equipo y capacidad para establecer relaciones sólidas con el distribuidor y otros equipos internos.\n* Alta autonomía y capacidad para trabajar de forma independiente y organizada.\n\n\nembecta es un empleador que ofrece Igualdad de Oportunidades/Acción Afirmativa. 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