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Imagine posibilidades innovadoras, experimente nuestra cultura gratificante y trabaje con equipos talentosos que lo ayuden a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidades y pasión. Si posee las cualidades y la motivación necesarias para liderar a sí mismo o a equipos, hay puestos listos para desarrollar sus habilidades y llevarlo al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto:** Este puesto ayuda a UPS a brindar un excelente servicio y crear valor para los clientes siguiendo procesos y ofreciendo soluciones a los clientes que impulsen su crecimiento. Este puesto también ayuda a UPS a identificar y superar obstáculos que afectan el éxito de los empleados y los clientes. **Responsabilidades:** Brinda asistencia a los clientes respecto a consultas sobre paquetes y colabora con otros empleados de UPS para encontrar soluciones que faciliten la entrega cuando sea necesario. 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Imagine posibilidades innovadoras, experimente nuestra cultura gratificante y trabaje con equipos talentosos que lo ayuden a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidades y pasión. Si posee las cualidades y la motivación necesarias para liderar a sí mismo o a equipos, hay puestos listos para desarrollar sus habilidades y llevarlo al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto**\n\n\nEste puesto ayuda a UPS a brindar un excelente servicio y crear valor para los clientes siguiendo procesos y ofreciendo soluciones que permitan su crecimiento. Este puesto también ayuda a UPS a identificar y superar obstáculos que impidan el éxito de los empleados y los clientes.\n\n**Turno: De martes a sábado**\n\n**Horario laboral: Entre la 1:00 a.m. y la 2:00 p.m.** (turnos rotativos)\n\n**Responsabilidades:**\n\n* Asiste a los clientes con preguntas sobre paquetes y colabora con otros empleados de UPS para encontrar soluciones que faciliten la entrega cuando sea necesario.\n* Mantiene conocimiento de los objetivos de desempeño y sus resultados.\n* Cumple o supera las métricas de los «Indicadores Clave de Desempeño» (por ejemplo, puntuaciones de encuestas a clientes, calidad, tiempo de impacto en el cliente y cumplimiento del horario, entre otros).\n* Presenta ideas y soluciones para mejorar la experiencia en UPS.\n* Polivalencia.\n\n**Requisitos:**\n\n* Sólidas habilidades de servicio al cliente y de escucha activa.\n* Excelentes habilidades de comunicación escrita y verbal, así como de resolución de problemas.\n* Capacidad para gestionar múltiples tareas simultáneamente en un entorno dinámico, con mínima supervisión y gran atención al detalle.\n* Experiencia en servicio al cliente.\n* **Inglés al 70 % (conversacional) OBLIGATORIO**\n* Gestión de sistemas (ofimática).\n\n* **44 horas semanales**\n* **Teletrabajo 100 %**\n* **Nivel: 007**\n\n **Tipo de empleado:**\n\n \n\nFijo.\n\nUPS se compromete a proporcionar un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1765511774000","seoName":"gbs-customer-support-rep-ii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-customer-support-rep-ii-6470550717734712/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"6af2d1a3-fd98-45b3-8fe7-a29565675f2d","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Teletrabajo 100%","Puesto fijo a tiempo completo","Se requieren sólidas habilidades de servicio al cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1765511774822,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6470550694438512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"GBS Customer Support Rep II","content":"**Antes de candidatar\\-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.**\n\n\nExplore sua próxima oportunidade em uma organização da Fortune Global 500\\. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro \\- pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá\\-lo(a) para o próximo nível.\n\n**Descrição do cargo:**\n\n**Job Summary**\n\n\nThis position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth. This position helps UPS identify and overcome barriers to employee and customer success.\n\n**Shift: Tuesday to Saturday**\n\n**Working Hours Range: Between 1:00 am and 2:00 pm** (Rotating shifts)\n\n**Responsibilities:**\n\n* Assists customers with questions about packages and collaborates with other UPSers to find solutions to facilitate delivery when necessary.\n* Maintains awareness of performance goals and results.\n* Meets or exceeds “Key Performance Indicator” metrics (i.e., Customer Survey Scores, Quality, Customer Impact Time, and Adherence to Schedule, etc.).\n* Submits ideas and solutions to improve the UPS experience\n* Multiskills\n\n**Qualifications:**\n\n* Strong customer service skills and listening skills\n* Strong written and verbal communication and problem solving skills\n* Ability to manage multiple tasks simultaneously in a fast\\-paced environment with minimal supervision and a high attention to detail\n* Customer service experience\n* **English 70% (conversational) MANDATORY**\n* Systems management (Office)\n\n* **44 weekly hours**\n* **Teleworking 100%**\n* **Grade: 007**\n\n **Tipo de colaborador:**\n\n \n\nPermanente \n\nA UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1765511773000","seoName":"gbs-customer-support-rep-ii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-customer-support-rep-ii-6470550694438512/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"ae65b017-66ca-4a6f-b287-fd89a5c67b40","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Remote work opportunity","44 weekly hours","Strong customer service skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1765511773003,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6470550697958712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"GBS Customer Service Tel Rep","content":"**Antes de candidatar\\-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.**\n\n\nExplore sua próxima oportunidade em uma organização da Fortune Global 500\\. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro \\- pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá\\-lo(a) para o próximo nível.\n\n**Descrição do cargo:**\n\n**Job Summary** This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth. This position helps UPS identify and overcome barriers to employee and customer success. **Responsibilities:** Assists customers with questions about packages and collaborates with other UPSers to find solutions to facilitate delivery when necessary. Maintains awareness of performance goals and results. 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El/la titular impacta a la organización al mejorar el flujo de efectivo, minimizar las morosidades, reducir los días de ventas pendientes y limitar la exposición a deudas incobrables. Este puesto gestiona las solicitudes y respuestas relacionadas con la facturación de importaciones de los clientes. Mantiene contactos extensos con clientes, agencias externas y departamentos internos respecto a asuntos que afectan los pagos. El/la titular debe conocer múltiples productos, servicios o unidades de negocio. \n\n \n\n**Responsabilidades:**\n\n* Brindar un excelente servicio al cliente.\n* Responder a las consultas de los clientes dentro del nivel acordado en el acuerdo de nivel de servicio.\n* Identificar, priorizar y resolver problemas complejos que retrasan los pagos.\n* Elaborar, crear y analizar informes de cobros y cuentas por cobrar.\n* Actualizar la información de los clientes y demás partes interesadas mediante diversos programas informáticos.\n* Supervisar y mantener las cuentas de clientes asignadas.\n* Presentar recomendaciones para la cancelación de saldos de cuentas.\n\n **Requisitos:**\n\n* Título universitario o equivalente internacional: preferible\n* Título universitario o equivalente internacional en administración de empresas o campo relacionado: preferible\n* Competencia en el uso de los productos de Microsoft Office\n* Nivel de inglés: B2 o superior\n* Excelentes habilidades organizativas y de priorización\n* Habilidades básicas de negociación\n* Experiencia gestionando objeciones y obteniendo compromisos: preferible\n\n **Tipo de empleado:**\n\n \n\nIndefinido \n\nUPS se compromete a ofrecer un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1765344748000","seoName":"collector-for-us-sp-and-scs-enterprise-account-7","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/collector-for-us-sp-and-scs-enterprise-account-7-6468412778342512/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"8da6cbed-aa91-4288-8ae6-8b8feab0384f","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Gestionar cuentas de clientes y cobros","Resolver problemas complejos de pagos","Analizar informes de cuentas por cobrar"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1765344748307,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6468412775014512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Collector for US SP&SCS Enterprise Account-7","content":"**Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.**\n\n\nExplore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500\\. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nivel.\n\n**Descripción de puesto:**\n\n**Job Summary** \n\nThis position performs collection responsibilities according to established procedures for various types of customers. He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units. \n\n \n\n**Responsibilities:**\n\n* Provides excellent customer service.\n* Responds to customer inquiries within required service level agreement.\n* Identifies, prioritizes, and resolves complex issues delaying payment.\n* Develops, creates, and analyzes collection and accounts receivable reports.\n* Updates customer and other stakeholder information using various software programs.\n* Monitors and maintains assigned customer accounts.\n* Submits recommendations to write\\-off account balances.\n\n **Qualifications:**\n\n* Bachelor’s Degree or International equivalent – Preferred\n* Bachelor’s Degree or International equivalent in Business or related field – Preferred\n* Proficiency in the use of Microsoft Office products\n* English level: B2 or higher\n* Strong organizational and prioritization skills\n* Basic negotiation skills\n* Experience handling objections and gaining commitment \\- Preferred\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1765344748000","seoName":"collector-for-us-sp-and-scs-enterprise-account-7","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/collector-for-us-sp-and-scs-enterprise-account-7-6468412775014512/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"67987252-4c51-435b-ba4b-209bacfd3b67","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Improve cash flow and reduce delinquencies","Excellent customer service and problem resolution","Preferred candidates with business-related degree"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1765344748047,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6468412776704312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cobrador para cuentas empresariales de EE. 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El/la titular impacta positivamente en la organización al mejorar el flujo de efectivo, minimizar las morosidades, reducir los días de ventas pendientes y limitar la exposición a deudas incobrables. Este puesto gestiona las solicitudes y respuestas relacionadas con la facturación de importaciones de los clientes. Mantiene contactos extensos con clientes, agencias externas y departamentos internos respecto a cuestiones que afectan los pagos. El/la titular debe tener conocimientos sobre múltiples productos, servicios o unidades de negocio. \n\n \n\n**Responsabilidades:**\n\n* Brindar un excelente servicio al cliente.\n* Responder a las consultas de los clientes dentro del nivel acordado en el acuerdo de nivel de servicio.\n* Identificar, priorizar y resolver problemas complejos que retrasen los pagos.\n* Elaborar, crear y analizar informes de cobranza y cuentas por cobrar.\n* Actualizar la información de los clientes y demás partes interesadas mediante diversos programas informáticos.\n* Supervisar y mantener las cuentas de clientes asignadas.\n* Presentar recomendaciones para dar de baja saldos de cuentas.\n\n **Requisitos:**\n\n* Título universitario o equivalente internacional: preferible\n* Título universitario o equivalente internacional en administración de empresas o campo afín: preferible\n* Competencia en el uso de los productos de Microsoft Office\n* Nivel de inglés: B2 o superior\n* Excelentes habilidades organizativas y de priorización\n* Habilidades básicas de negociación\n* Experiencia gestionando objeciones y obteniendo compromisos: preferible\n\n **Tipo de empleado:**\n\n \n\nIndefinido \n\nUPS se compromete a proporcionar un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1765344748000","seoName":"Collector+for+US+SP%26SCS+Enterprise+Account-7","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/collector%2Bfor%2Bus%2Bsp%2526scs%2Benterprise%2Baccount-7-6468412776704312/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"1928f156-9f4a-4825-b24a-7a16e4850595","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Gestionar cuentas de clientes","Resolver problemas de pagos","Analizar informes de cobranza"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1765344748179,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6452101209932912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asociado de Cobranzas Intermedio GBS","content":"**Antes de postularte a un empleo, selecciona tu preferencia de idioma desde las opciones disponibles en la parte superior derecha de esta página.**\n\n\nDescubre tu próxima oportunidad en una organización de la lista Fortune Global 500. Imagina posibilidades innovadoras, experimenta nuestra cultura gratificante y trabaja con equipos talentosos que te ayudan a mejorar cada día. Sabemos lo que se necesita para liderar a UPS en el futuro: personas con una combinación única de habilidad y pasión. Si tienes las cualidades y motivación necesarias para liderar equipos o a ti mismo, hay roles listos para desarrollar tus habilidades y llevarte al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto** \n\nEste puesto cumple con las responsabilidades de cobro según los procedimientos establecidos para diversos tipos de clientes. Impacta en la organización mejorando el flujo de efectivo, minimizando morosidades, reduciendo los días de ventas pendientes y limitando la exposición a deudas incobrables. Este puesto gestiona solicitudes y respuestas relacionadas con facturación de importaciones de clientes. Mantiene un contacto extenso con clientes, agencias externas y departamentos internos respecto a asuntos que afectan los pagos. Este puesto requiere conocimiento de múltiples productos, servicios o unidades de negocio. \n\n \n\n**Responsabilidades:**\n\n* Brinda un excelente servicio al cliente.\n* Responde a consultas de clientes dentro del acuerdo de nivel de servicio requerido.\n* Identifica, prioriza y resuelve problemas complejos que retrasan el pago.\n* Elabora, crea y analiza informes de cobranzas y cuentas por cobrar.\n* Actualiza información de clientes y otros interesados utilizando diversos programas informáticos.\n* Supervisa y mantiene las cuentas de clientes asignadas.\n* Presenta recomendaciones para dar de baja saldos de cuentas.\n\n **Requisitos:**\n\n* Título universitario o equivalente internacional – Preferible\n* Título universitario o equivalente internacional en Administración de Empresas o campo relacionado – Preferible\n* Dominio del uso de productos Microsoft Office\n* Experiencia previa en cobranzas\n* Fuertes habilidades organizativas y de priorización\n* Habilidades básicas de negociación\n* Experiencia en manejar objeciones y obtener compromisos – Preferible\n* Nivel de inglés: B2 o superior\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS está comprometida con ofrecer un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764070407000","seoName":"gbs-intermed-collections-assoc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-intermed-collections-assoc-6452101209932912/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"b494d073-7b60-4663-88ba-74ef679d9ae0","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Gestionar cuentas de clientes y cobros","Resolver problemas de pago de manera eficiente","Preferiblemente con título universitario en Administración de Empresas"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1764070407025,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6452101206579412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"GBS Intermed Collections Assoc","content":"**Antes de candidatar\\-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.**\n\n\nExplore sua próxima oportunidade em uma organização da Fortune Global 500\\. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro \\- pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá\\-lo(a) para o próximo nível.\n\n**Descrição do cargo:**\n\n**Job Summary** \n\nThis position performs collection responsibilities according to established procedures for various types of customers. He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units. \n\n \n\n**Responsibilities:**\n\n* Provides excellent customer service.\n* Responds to customer inquiries within required service level agreement.\n* Identifies, prioritizes, and resolves complex issues delaying payment.\n* Develops, creates, and analyzes collection and accounts receivable reports.\n* Updates customer and other stakeholder information using various software programs.\n* Monitors and maintains assigned customer accounts.\n* Submits recommendations to write\\-off account balances.\n\n **Qualifications:**\n\n* Bachelor’s Degree or International equivalent \\- Preferred\n* Bachelor’s Degree or International equivalent in Business or related field \\- Preferred\n* Proficiency in the use of Microsoft Office products\n* Prior Collections experience\n* Strong organizational and prioritization skills\n* Basic negotiation skills\n* Experience handling objections and gaining commitment \\- Preferred\n* English level: B2 or higher\n\n **Tipo de colaborador:**\n\n \n\nPermanente \n\nA UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764070406000","seoName":"gbs-intermed-collections-assoc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-intermed-collections-assoc-6452101206579412/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"e0237af9-238d-4dfc-bec6-48a5b677ba14","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Manage customer import billing","Resolve complex payment issues","Excellent customer service skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1764070406764,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6452099934400312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asociado de Cobranzas Intermedias GBS","content":"**Antes de postularte a un empleo, selecciona tu preferencia de idioma desde las opciones disponibles en la parte superior derecha de esta página.**\n\n\nDescubre tu próxima oportunidad en una organización del Fortune Global 500. Imagina posibilidades innovadoras, experimenta nuestra cultura gratificante y trabaja con equipos talentosos que te ayudan a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidad y pasión. Si tienes las cualidades y la motivación necesarias para liderar equipos o a ti mismo, hay roles listos para desarrollar tus habilidades y llevarte al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto** \n\nEste puesto realiza responsabilidades de cobranza según procedimientos establecidos para diversos tipos de clientes. Impacta en la organización mejorando el flujo de efectivo, minimizando los retrasos en pagos, reduciendo los días de ventas pendientes y limitando la exposición a deudas incobrables. Este puesto gestiona solicitudes y respuestas de facturación de importaciones de los clientes. Mantiene un contacto extenso con clientes, agencias externas y departamentos internos respecto a asuntos que afectan los pagos. Este puesto requiere conocimiento de múltiples productos, servicios o unidades de negocio.\n\n **Responsabilidades:**\n\n* Brinda un excelente servicio al cliente.\n* Responde a consultas de los clientes dentro del acuerdo de nivel de servicio requerido.\n* Identifica, prioriza y resuelve problemas complejos que retrasan el pago.\n* Elabora, crea y analiza informes de cobranzas y cuentas por cobrar.\n* Actualiza información de clientes y otros interesados utilizando diversos programas informáticos.\n* Supervisa y mantiene las cuentas de clientes asignadas.\n* Presenta recomendaciones para dar de baja saldos de cuentas.\n\n **Requisitos:**\n\n* Título universitario o equivalente internacional \\- Preferido\n* Título universitario o equivalente internacional en negocios o campo relacionado \\- Preferido\n* Dominio en el uso de productos Microsoft Office\n* Nivel de inglés: B2 o superior.\n* Fuertes habilidades organizativas y de priorización\n* Habilidades básicas de negociación\n* Experiencia manejando objeciones y obteniendo compromisos \\- Preferido\n* Al menos 6 meses en el puesto actual\n\n\nGrado 008 \n\nLunes a viernes: 7:15 am \\- 4:30 pm (44 horas semanales) \n\nMedellín, Híbrido.\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS está comprometida con proporcionar un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764070307000","seoName":"gbs-intermed-collections-assoc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-intermed-collections-assoc-6452099934400312/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"4d0749e0-7999-46da-8838-dc9a5adfca9b","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Mejorar el flujo de efectivo y reducir los retrasos en los pagos","Excelente servicio al cliente y resolución de problemas","Dominio de Microsoft Office y habilidades de negociación"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1764070307375,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6422937001945912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Especialista de Plataforma O365","content":"Función del trabajo: Software \\& Cloud El rol:\n\nTenemos el placer de anunciar una oportunidad para unirse a nuestro equipo como: **Especialista de Plataforma\\- O****ffice365****SoftwareOne**\nAlcance: Tiempo completo \\| Oficina: Medellín \\| Híbrido\n\n \n\nCómo sería un día típico en este puesto:\n\n* Administrar y brindar soporte avanzado para las plataformas de colaboración Microsoft 365, con enfoque en **SharePoint Online**, **OneDrive**, **Teams** y **Exchange Online**, utilizando sus centros de administración respectivos.\n* Gestionar sitios, colecciones de sitios, bibliotecas y listas en SharePoint; implementar flujos de trabajo y hacer cumplir las políticas de gobernanza de la información.\n* Configurar **políticas de seguridad, cumplimiento y control de acceso**, gestionando permisos, usuarios y acceso de invitados mediante **Entra ID**.\n* Monitorear la conectividad empresarial, almacenamiento seguro y experiencia del usuario en los clientes de OneDrive y SharePoint Designer.\n* Apoyar la administración y supervisión de **capacidad, disponibilidad y seguridad**, incluyendo la **gestión de inquilinos y dominios externos**.\n* Contribuir al **análisis de uso, licencias e informes** utilizando **Purview M365** y el **Centro de administración de Microsoft 365**.\n* Realizar tareas básicas en **Active Directory**, enrutamiento IP y direccionamiento para garantizar una integración perfecta entre los servicios en la nube y la infraestructura.\n\n\nLo que necesitamos ver de ti:\n**Perfil:** Título en Ingeniería de Sistemas o campo relacionado con experiencia como administrador de plataforma en SharePoint Online (Avanzado), OneDrive (Avanzado), Teams y Azure Purview (Intermedio). Active Directory (Básico), Redes, Direccionamiento IP, Enrutamiento. **Habilidades requeridas:**\n* Dominio del Centro de administración de Exchange Online.\n* Comprensión sólida de los servicios gestionados de tecnología para la administración de Exchange Online, SharePoint Online, OneDrive y Microsoft Teams.\n* Conocimientos avanzados sobre prácticas y políticas de Gobernanza de la Información.\n* Experiencia en SharePoint: creación de sitios y colecciones de sitios, gestión de bibliotecas y listas, e implementación de flujos de trabajo.\n* Habilidad para configurar y gestionar la seguridad y el cumplimiento en las plataformas de Microsoft 365.\n* Competencia intermedia con el cliente de escritorio de OneDrive.\n* Experiencia en la gestión de inquilinos y dominios externos.\n* Capacidad para gestionar soluciones de conectividad empresarial y almacenamiento seguro.\n* Familiaridad con el cliente de OneDrive y herramientas de diseño de SharePoint.\n* Conocimiento sobre gestión de capacidad, disponibilidad y seguridad en entornos en la nube.\n* Conocimientos prácticos de Entra ID (Azure Active Directory) para gestión de usuarios, acceso de invitados, informes de actividad e identificación de cuentas inactivas.\n* Experiencia con licencias O365, mapeo, inventario, configuración, análisis de uso e informes.\n* Conocimiento de Microsoft Purview M365 para gobernanza de datos y cumplimiento.\n\n **Certificaciones**\n\n**Requeridas (al menos una):** MS\\-102, MS\\-900, MS\\-700\n**Deseadas:** ITIL v3 o v4, MS\\-203\n**BENEFICIOS:**\n* Contratación directa y a término indefinido. Esto demuestra nuestro interés en construir relaciones estables y a largo plazo.\n* Con nuestro programa Transformation Academy y otros espacios de formación y certificación, tendrás la oportunidad de desarrollar tu potencial de forma personalizada y acorde a tus objetivos dentro del rol.\n* Un seguro de salud SURA para ti y tarifas preferenciales para tu familia.\n* Pago del 100 % de beneficios por discapacidad y licencia por enfermedad.\n* Acceso a ReferOne: este es un programa de referidos que te brinda la oportunidad de obtener un incentivo económico al referir a un amigo o conocido a nuestra empresa.\n* Formarás parte de uno de los fondos de empleados más competitivos del sector, donde tendrás acceso a ahorros, créditos y convenios especiales con marcas aliadas.\n* Acompañamiento para tu aprendizaje del idioma inglés.\n* Espacios de ocio, celebraciones y recreación para tu salud física y mental.\n* Días libres por matrimonio y graduación.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761791953000","seoName":"especialista-de-plataforma-o365","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/especialista-de-plataforma-o365-6422937001945912/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"450efc40-4a9a-4737-a3a6-a1fb9cc10282","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Administrar plataformas Microsoft 365","Gestionar entornos de SharePoint y Teams","Configurar políticas de seguridad y cumplimiento"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761791953277,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6422877761280112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Aprio Colombia - Especialista en Gestión de Efectivo","content":"Trabaje con una firma nacionalmente reconocida de contadores públicos y asesoría que se apasiona por lo que viene. Aprio cuenta con 30 oficinas en Estados Unidos, una en Filipinas y más de 2.100 miembros del equipo que hablan más de 60 idiomas en todo el mundo. Al unir experiencia comprobada, profundo conocimiento y visión estratégica para industrias de rápido crecimiento, Aprio asegura que sus clientes estén preparados para cualquier rumbo que tome su vida o negocio. Descubra una cultura altamente valorada, amplias oportunidades de crecimiento y su próximo gran paso profesional con Aprio.\n\nÚnase al equipo de **Finanzas** de Aprio y ayudará a los clientes a maximizar sus oportunidades. Aprio es una firma progresiva y de rápido crecimiento que busca un **Especialista en Gestión de Efectivo** para unirse a su dinámico equipo.\n\nEl Especialista en Gestión de Efectivo es responsable de gestionar y reducir los saldos pendientes de cuentas por cobrar mediante el contacto con clientes respecto a pagos vencidos, la negociación de términos de pago y garantizar la recaudación oportuna de los cobros. Este puesto requiere sólidas habilidades de comunicación, negociación y análisis, con un enfoque en mantener relaciones positivas con los clientes mientras se protege el flujo de efectivo de la empresa.\n### **Responsabilidades del puesto:**\n\n* Supervisar informes de envejecimiento de cuentas por cobrar para identificar cuentas morosas.\n* Contactar a los clientes por teléfono, correo electrónico o correo postal para cobrar pagos pendientes.\n* Investigar y resolver discrepancias de pago, disputas de facturación y preocupaciones del cliente.\n* Negociar planes de pago y acuerdos conforme a las políticas de la empresa.\n* Mantener registros precisos y detallados de las actividades de cobro en el sistema.\n* Colaborar con los equipos de facturación, ventas y servicio al cliente para resolver problemas.\n* Recomendar cuentas para escalamiento, acciones legales o cancelaciones cuando sea necesario.\n* Preparar y presentar informes de estado de cobros a la gerencia.\n* Asegurar el cumplimiento de las políticas de la empresa y de las leyes aplicables sobre crédito y cobranzas.\n\n### **Requisitos:**\n\n* 1 año o más de experiencia en gestión de datos de clientes\n* Alta atención al detalle y precisión\n* Capacidad para trabajar de forma independiente y en equipo\n* Excelentes habilidades de comunicación e interpersonales\n* Dominio del paquete Microsoft Office\n* Experiencia con software CRM es un plus\n\n**Por qué trabajar en Aprio:**\nYa sea que esté comenzando, buscando avanzar hacia puestos de gestión o buscando su próximo rol de liderazgo, Aprio ofrece la oportunidad de crecer con una empresa innovadora enfocada en el futuro.\n**Qué obtiene usted:*** **Trabajar con un líder del sector:** Forme parte de una empresa de alto crecimiento apasionada por lo que viene.\n* **Una cultura increíble:** Treinta y un comportamientos fundamentales guían nuestra cultura todos los días, asegurando que siempre brindemos una experiencia excepcional tanto para los miembros del equipo como para los clientes. Lo llamamos el Camino Aprio. Esta mentalidad compartida crea relaciones duraderas entre los miembros del equipo y con los clientes.\n* **Un excelente equipo:** Trabaje con un equipo de profesionales de alta energía, apasionados, solidarios y ambiciosos en una cultura colaborativa.\n* **Oportunidades de crecimiento:** Desarrolle profesionalmente en un entorno que fomenta el aprendizaje continuo y el avance.\n* **Compensación competitiva:** Será recompensado con una compensación competitiva.\n\n **EMPLEADOR QUE OFRECE IGUALDAD DE OPORTUNIDADES**\nAprio es un empleador que ofrece igualdad de oportunidades y promueve la diversidad en el lugar de trabajo. Todos los candidatos calificados serán considerados para empleo sin importar raza; color; religión; origen nacional; sexo; embarazo; orientación sexual; identidad de género y/o expresión; edad; discapacidad; información genética, estatus de ciudadanía; obligaciones de servicio militar o cualquier otra categoría protegida por leyes federales, estatales o locales aplicables.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761787325000","seoName":"aprio-colombia-cash-management-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/aprio-colombia-cash-management-specialist-6422877761280112/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"e00f7569-2691-47c1-95d0-a8a4cf87048d","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Gestionar las cobranzas de cuentas por cobrar","Resolver disputas y discrepancias de facturación","Colaborar con los equipos de finanzas y servicio al cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761787325099,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6422757871437012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Arquitecto Senior de Datos, Servicios Profesionales","content":"**DESCRIPCIÓN**\n---------------\n\n\nEl equipo de Servicios Profesionales (ProServe) busca un Arquitecto Senior de Datos altamente calificado para unirse a nuestro equipo en Amazon Web Services (AWS). En este puesto, trabajará estrechamente con clientes para diseñar, implementar y gestionar soluciones en AWS que satisfagan sus requisitos técnicos y objetivos comerciales. Será una figura clave para impulsar el éxito del cliente durante su travesía en la nube, ofreciendo experiencia técnica y buenas prácticas durante todo el ciclo de vida del proyecto.\n\n \n\nCon un profundo conocimiento de los productos y servicios de AWS, como Arquitecto Senior de Datos será competente en la creación de soluciones complejas, escalables y seguras, adaptadas a las necesidades específicas de cada cliente. Trabajará estrechamente con las partes interesadas para recopilar requisitos, evaluar la infraestructura actual y proponer estrategias efectivas de migración a AWS.\n\n \n\nComo asesor de confianza para nuestros clientes, brindando orientación sobre tendencias industriales, tecnologías emergentes y soluciones innovadoras, será responsable de liderar el proceso de implementación, asegurando el cumplimiento de las mejores prácticas, optimizando el rendimiento y gestionando los riesgos durante todo el proyecto. Estos encargos de servicios profesionales se centrarán en soluciones para clientes como Datos e Inteligencia de Negocios, Aprendizaje Automático y procesamiento de datos por lotes o en tiempo real.\n \n\n \n\nResponsabilidades principales\n\nComo profesional experimentado en tecnología, será responsable de:\n \n\n* Ayudar al cliente a definir e implementar arquitecturas de datos (Data Lake, Lake House, Data Mesh, etc.). Los proyectos incluyen breves iniciativas in situ que demuestran el uso de los servicios de datos de AWS para respaldar nuevas soluciones de computación distribuida que a menudo abarcan servicios de nube privada y pública.\n* Realizar evaluaciones técnicas in situ con socios y clientes. Esto incluye participar en visitas previas a la venta, comprender los requisitos del cliente y crear ofertas empaquetadas de servicios de Datos y Analítica.\n* Interactuar con las partes interesadas empresariales y tecnológicas del cliente para crear una visión convincente de una empresa basada en datos dentro de su entorno. Crear nuevos artefactos que promuevan la reutilización de código.\n* Colaborar con los equipos de ventas, pre-venta, capacitación y soporte de AWS para ayudar a socios y clientes a aprender y utilizar servicios de AWS como Athena, Glue, Lambda, S3, DynamoDB, Amazon EMR y Amazon Redshift.\n\n\nDado que este es un puesto con interacción directa con clientes, puede requerirse viajar a las instalaciones del cliente y prestar servicios profesionales cuando sea necesario, hasta un 50 % del tiempo.\n \n\n \n\nSobre el equipo\n\nLa organización de Servicios Profesionales de AWS es un equipo global de expertos que ayuda a los clientes a alcanzar los resultados comerciales deseados al utilizar la nube de AWS. Trabajamos junto con los equipos de clientes y la Red de Socios de AWS (APN) para ejecutar iniciativas de computación en la nube empresarial. Nuestro equipo ofrece asistencia mediante una serie de servicios que ayudan a los clientes a lograr resultados específicos relacionados con la adopción de la nube empresarial. También ofrecemos orientación especializada a través de nuestras prácticas especializadas globales, que abarcan diversas soluciones, tecnologías e industrias.\n \n\nExperiencias diversas:\n \n\nAWS valora las experiencias diversas. Incluso si no cumple con todas las cualificaciones y habilidades preferidas enumeradas en la oferta de empleo, animamos a los candidatos a postularse. Si su carrera apenas comienza, no ha seguido un camino tradicional o incluye experiencias alternativas, no permita que eso le impida postularse.\n\n \n\n¿Por qué AWS?\n \n\nAmazon Web Services (AWS) es la plataforma de nube más completa y ampliamente adoptada del mundo. Fuimos pioneros en la computación en la nube y nunca hemos dejado de innovar; es por eso que clientes desde startups exitosas hasta empresas del Global 500 confían en nuestra amplia gama de productos y servicios para impulsar sus negocios.\n\n \n\nCultura inclusiva de equipo:\n\nAquí en AWS, es parte de nuestra naturaleza aprender y ser curiosos. Nuestros grupos de afinidad dirigidos por empleados fomentan una cultura de inclusión que nos permite sentirnos orgullosos de nuestras diferencias. Eventos continuos y experiencias de aprendizaje, incluidas nuestras conferencias Conversaciones sobre Raza y Etnia (CORE) y AmazeCon (diversidad de género), nos inspiran a nunca dejar de aceptar nuestra singularidad.\n\n \n\nMentoría y crecimiento profesional:\n\nContinuamente elevamos nuestro nivel de desempeño mientras aspiramos a convertirnos en el mejor empleador del planeta. Es por eso que encontrará aquí recursos infinitos de intercambio de conocimientos, mentoría y otros recursos que avanzan su carrera, para ayudarle a desarrollarse como un profesional más completo.\n\n \n\nEquilibrio entre trabajo y vida personal:\n\nValoramos el equilibrio entre trabajo y vida personal. Alcanzar el éxito en el trabajo nunca debería exigir sacrificios en el hogar, por eso buscamos la flexibilidad como parte de nuestra cultura laboral. Cuando nos sentimos apoyados en el lugar de trabajo y en casa, no hay nada que no podamos lograr en la nube.\n\n \n\n**CALIFICACIONES BÁSICAS**\n------------------------\n\n* 5+ años de experiencia en arquitectura e implementación en la nube\n* 5+ años de experiencia con bases de datos (por ejemplo, SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis)\n* 5+ años de experiencia entregando proyectos en la nube o soluciones basadas en la nube\n* Capacidad de comunicarse eficazmente en inglés, en entornos técnicos y comerciales.\n* Título universitario en Negocios, Ciencias de la Computación o campo relacionado.\n\n**CALIFICACIONES PREFERIDAS**\n----------------------------\n\n* 5+ años de experiencia en gestión de proyectos complejos y a gran escala, con clientes externos o internos\n* Competencia en una amplia gama de servicios de AWS (por ejemplo, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)\n* Experiencia en automatización y scripting (por ejemplo, Terraform, Python)\n* Conocimientos avanzados en optimización de rendimiento y gestión de costos en entornos en la nube\n* Capacidad para gestionar múltiples proyectos y prioridades en un entorno dinámico\n* Certificaciones profesionales de AWS (por ejemplo, Arquitecto de Soluciones Profesional, Ingeniero DevOps Profesional) son deseables\n\n \n\nNuestra cultura inclusiva permite a los amazonenses ofrecer los mejores resultados para nuestros clientes. Si tiene una discapacidad y necesita una adaptación o ajuste en el lugar de trabajo durante el proceso de solicitud y contratación, incluyendo apoyo para la entrevista o el proceso de incorporación, visite https://amazon.jobs/content/en/how\\-we\\-hire/accommodations para obtener más información. Si el país o región en el que está solicitando no aparece en la lista, comuníquese con su socio de reclutamiento.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761777958000","seoName":"senior-data-architect-professional-services","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/senior-data-architect-professional-services-6422757871437012/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"db604a36-adf0-4f11-acb8-9cac800f6e3e","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Diseñar e implementar arquitecturas de datos en AWS","Realizar evaluaciones técnicas in situ","Colaborar con los equipos de AWS para soluciones personalizadas a clientes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761777958705,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6422640109619312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ingeniero Habilitador Híbrido","content":"**Job Description**\nGestionar, administrar, diseñar, configurar, implementar, operar y realizar troubleshooting nivel 1, sobre redes LAN, WAN, WLAN y plataformas de comunicaciones unificadas en las diferentes líneas de negocio.\n\n **Habilidades**\nActitud positiva\nComunicación Efectiva\nEnfoque al cliente\nPensamiento Innovador\nTrabajo en Equipo\nintermedio\nintermedio\nnovato\nnovato\nnovato\nintermedio**Qualifications**\nProfesional en Ingeniería en Sistemas, Electrónica, Telecomunicaciones, Informática, o carreras afines con un mínimo de dos (2\\) años de experiencia en operación y soporte de redes LAN, WAN, telefonía IP y videoconferencia, y realizando funciones relacionadas al cargo o afines. Conocimientos básicos de conectividad de red (TCP/IP, Ethernet, Wi\\-Fi) y dispositivos de usuario final (PC, laptops y teléfonos).\n\n**Acerca de nosotros**\nCreemos en el potencial innovador de Latinoamérica, vivimos con pasión la transformación y la convergencia digital, por eso, queremos ayudarte a maximizar tus capacidades empresariales. Es hoy cuando debemos unificar los silos, converger en un propósito común y conectar las tecnologías para transformarlas en valor. \n\nAxity, conexiones que transforman.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761768758000","seoName":"ingeniero-habilitador-hibrido","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/ingeniero-habilitador-hibrido-6422640109619312/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"dc44773b-b36f-4a3b-85f1-dbf62e572a76","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Manage and configure LAN, WAN, WLAN networks","Troubleshooting level 1 support","Experience in IP telephony and videoconferencing"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761768758564,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6415255457113712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asociado Intermedio de Cobranzas GBS","content":"**Antes de aplicar a un empleo, seleccione su preferencia de idioma desde las opciones disponibles en la parte superior derecha de esta página.**\n\n\nExplore su próxima oportunidad en una organización de Fortune Global 500. Imagine posibilidades innovadoras, experimente nuestra cultura gratificante y trabaje con equipos talentosos que lo ayudan a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidad y pasión. Si usted tiene las cualidades y motivación para liderar individualmente o equipos, hay roles listos para desarrollar sus habilidades y llevarlo al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto** \n\nEste puesto cumple con responsabilidades de cobranza según procedimientos establecidos para diversos tipos de clientes. Impacta en la organización mejorando el flujo de efectivo, minimizando morosidades, reduciendo los días de ventas pendientes y limitando la exposición a deudas incobrables. Este puesto gestiona solicitudes y respuestas de facturación de importaciones de clientes. Tiene un contacto extenso con clientes, agencias externas y departamentos internos respecto a asuntos que afectan el pago. Este puesto requiere conocimiento de múltiples productos, servicios o unidades de negocio. \n\n \n\n**Responsabilidades:**\n\n* Brinda excelente servicio al cliente.\n* Responde a consultas de clientes dentro del acuerdo de nivel de servicio requerido.\n* Identifica, prioriza y resuelve problemas complejos que retrasan el pago.\n* Elabora, crea y analiza informes de cobranzas y cuentas por cobrar.\n* Actualiza información de clientes y otros interesados utilizando diversos programas informáticos.\n* Supervisa y mantiene las cuentas de clientes asignadas.\n* Presenta recomendaciones para la cancelación de saldos de cuentas.\n\n **Requisitos:**\n\n* Título universitario o equivalente internacional — Preferido\n* Título universitario o equivalente internacional en negocios o campo relacionado — Preferido\n* Dominio en el uso de productos Microsoft Office\n* Experiencia previa en cobranzas\n* Fuertes habilidades organizativas y de priorización\n* Habilidades básicas de negociación\n* Experiencia manejando objeciones y obteniendo compromisos — Preferido\n* Inglés 80% requerido.\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS está comprometido a proporcionar un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761191832000","seoName":"gbs-intermed-collections-assoc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-intermed-collections-assoc-6415255457113712/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"9e04f60d-3296-4109-9e12-7ed54084ede3","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Puesto permanente en UPS","Excelente servicio al cliente","Responsabilidades de cobranza"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761191832586,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6415255453107312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Representante Telefónico de Servicio al Cliente GBS","content":"**Antes de aplicar a un puesto, selecciona tu preferencia de idioma en las opciones disponibles en la parte superior derecha de esta página.**\n\n\nDescubre tu próxima oportunidad en una organización de Fortune Global 500. Imagina posibilidades innovadoras, experimenta nuestra cultura gratificante y trabaja con equipos talentosos que te ayudan a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidad y pasión. Si tienes las cualidades y motivación necesarias para liderar individualmente o a equipos, hay roles preparados para desarrollar tus habilidades y llevarte al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto** \n\nEste puesto ayuda a UPS a ofrecer un excelente servicio y crear valor para los clientes siguiendo procesos y proporcionando soluciones que permitan el crecimiento. Este puesto ayuda a UPS a identificar y superar barreras para el éxito de empleados y clientes.\n\n\n**Responsabilidades:**\n\n* Asiste a los clientes con preguntas sobre paquetes y colabora con otros empleados de UPS para encontrar soluciones que faciliten la entrega cuando sea necesario.\n* Mantiene conocimiento constante sobre metas y resultados de desempeño.\n* Cumple o supera las métricas de \"Indicadores Clave de Desempeño\" (por ejemplo, puntajes de encuestas de clientes, calidad, tiempo de impacto en el cliente y cumplimiento del horario, etc.).\n* Presenta ideas y soluciones para mejorar la experiencia con UPS.\n\n**Requisitos:**\n\n* Fuertes habilidades de servicio al cliente y de escucha activa.\n* Fuertes habilidades de comunicación escrita y verbal, así como de resolución de problemas.\n* Capacidad para gestionar múltiples tareas simultáneamente en un entorno dinámico con mínima supervisión y alta atención al detalle.\n* Experiencia en servicio al cliente o administración general – Preferible.\n* Diploma de escuela secundaria, técnica, tecnológica o en contabilidad, finanzas o áreas relacionadas.\n* Conocimientos prácticos de Microsoft Word, Excel, Access y Outlook.\n* Porcentaje: Inglés 60% básico.\n* Grado: 006\\.\n* Modalidad: WFO 100%.\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS está comprometido a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761191832000","seoName":"gbs-customer-service-tel-rep","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-customer-service-tel-rep-6415255453107312/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"3a017100-ade5-4631-ad03-09588c62c933","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Excelente servicio al cliente","Fuertes habilidades de comunicación","Puesto permanente a tiempo completo"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761191832274,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6415255459341112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asociado de Cobranzas GBS","content":"**Antes de postularte a un empleo, selecciona tu preferencia de idioma en las opciones disponibles en la parte superior derecha de esta página.**\n\n\nDescubre tu próxima oportunidad en una organización de Fortune Global 500. Imagina posibilidades innovadoras, experimenta nuestra cultura gratificante y trabaja con equipos talentosos que te ayudan a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidad y pasión. Si tienes las cualidades y motivación necesarias para liderar equipos o a ti mismo, hay roles listos para desarrollar tus habilidades y llevarte al siguiente nivel.\n\n**Descripción del trabajo:**\n\n**Resumen del trabajo** \n\nEste puesto realiza responsabilidades de cobranza según procedimientos establecidos para diversos tipos de clientes. Impacta a la organización mejorando el flujo de efectivo, minimizando los atrasos, reduciendo los días de ventas pendientes y limitando la exposición a deudas incobrables. Este puesto gestiona solicitudes y respuestas de facturación de importaciones de clientes. Tiene amplio contacto con clientes, agencias externas y departamentos internos respecto a asuntos que afectan el pago. Este puesto requiere conocimiento de múltiples productos, servicios o unidades de negocio. \n\n \n\n**Responsabilidades:**\n\n* Brinda excelente servicio al cliente.\n* Responde a consultas de clientes dentro del acuerdo de nivel de servicio requerido.\n* Identifica, prioriza y resuelve problemas complejos que retrasan el pago.\n* Elabora, crea y analiza informes de cobranza y cuentas por cobrar.\n* Actualiza información de clientes y otros interesados utilizando diversos programas informáticos.\n* Supervisa y mantiene las cuentas de clientes asignadas.\n* Presenta recomendaciones para dar de baja saldos de cuentas.\n\n **Requisitos:**\n\n* Título universitario o equivalente internacional \\- Preferido\n* Título universitario o equivalente internacional en negocios o campo relacionado \\- Preferido\n* Dominio del uso de productos Microsoft Office\n* Experiencia previa en cobranzas\n* Fuertes habilidades organizativas y de priorización\n* Habilidades básicas de negociación\n* Experiencia manejando objeciones y obteniendo compromisos \\- Preferido\n* Inglés 80% requerido.\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS está comprometido a proporcionar un entorno de trabajo libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761191832000","seoName":"gbs-collections-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-collections-associate-6415255459341112/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"6fd4fede-e17c-4d8e-9ee1-3e28b84b429c","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Mejore el flujo de efectivo y reduzca los atrasos","Excelente servicio al cliente y resolución de problemas","Gestione cuentas de clientes e informes de cobranza"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761191832760,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6415255440985812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"GBS Collections Associate","content":"**Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.**\n\n\nExplore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500\\. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nivel.\n\n**Descripción de puesto:**\n\n**Job Summary** \n\nThis position performs collection responsibilities according to established procedures for various types of customers. He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units. \n\n \n\n**Responsibilities:**\n\n* Provides excellent customer service.\n* Responds to customer inquiries within required service level agreement.\n* Identifies, prioritizes, and resolves complex issues delaying payment.\n* Develops, creates, and analyzes collection and accounts receivable reports.\n* Updates customer and other stakeholder information using various software programs.\n* Monitors and maintains assigned customer accounts.\n* Submits recommendations to write\\-off account balances.\n\n **Qualifications:**\n\n* Bachelor’s Degree or International equivalent \\- Preferred\n* Bachelor’s Degree or International equivalent in Business or related field \\- Preferred\n* Proficiency in the use of Microsoft Office products\n* Prior Collections experience\n* Strong organizational and prioritization skills\n* Basic negotiation skills\n* Experience handling objections and gaining commitment \\- Preferred\n* English 80% required.\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761191831000","seoName":"gbs-collections-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-collections-associate-6415255440985812/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"085e8bbf-3829-4f64-9c7d-8dec77a917d6","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Manage customer import billing","Resolve complex payment issues","Excellent customer service required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761191831326,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6415255446963312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Representante de Servicio al Cliente GBS","content":"**Antes de postularte a un puesto, selecciona tu preferencia de idioma en las opciones disponibles en la parte superior derecha de esta página.**\n\n\nDescubre tu próxima oportunidad en una organización de la lista Fortune Global 500. Imagina posibilidades innovadoras, experimenta nuestra cultura gratificante y trabaja con equipos talentosos que te ayudan a mejorar cada día. Sabemos lo que se necesita para liderar a UPS hacia el futuro: personas con una combinación única de habilidad y pasión. Si tienes las cualidades y motivación necesarias para liderar equipos o a ti mismo, hay puestos listos para desarrollar tus habilidades y llevarte al siguiente nivel.\n\n**Descripción del puesto:**\n\n**Resumen del puesto** \n\nEste puesto ayuda a UPS a ofrecer un excelente servicio y crear valor para los clientes siguiendo procesos y proporcionando soluciones que permiten el crecimiento. Este puesto ayuda a UPS a identificar y superar barreras para el éxito de los empleados y los clientes.\n\n\n**Responsabilidades:**\n\n* Ayuda a los clientes con preguntas sobre paquetes y colabora con otros empleados de UPS para encontrar soluciones que faciliten la entrega cuando sea necesario.\n* Mantiene conocimiento actualizado sobre los objetivos de desempeño y resultados.\n* Cumple o supera las métricas de \"Indicadores Clave de Desempeño\" (por ejemplo, puntajes de encuestas de clientes, calidad, tiempo de impacto en el cliente y cumplimiento del horario, etc.).\n* Presenta ideas y soluciones para mejorar la experiencia en UPS.\n\n**Requisitos:**\n\n* Excelentes habilidades de servicio al cliente y de escucha.\n* Fuertes habilidades de comunicación escrita y verbal, así como de resolución de problemas.\n* Capacidad para gestionar múltiples tareas simultáneamente en un entorno dinámico con mínima supervisión y alta atención al detalle.\n* Experiencia en servicio al cliente o administración general – Preferible.\n* Diploma de escuela secundaria, técnica, tecnológica o en áreas contables, financieras o relacionadas.\n* Conocimientos prácticos de Microsoft Word, Excel, Access y Outlook.\n* Porcentaje: Inglés 60% básico.\n* Grado: 006\\.\n* Modalidad: WFO 100%.\n\n **Tipo de empleado:**\n\n \n\nPermanente \n\nUPS está comprometido a brindar un entorno laboral libre de discriminación, acoso y represalias.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761191831000","seoName":"gbs-customer-service-tel-rep","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/es/city-tarso/cate-cust-service-facing/gbs-customer-service-tel-rep-6415255446963312/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"17ec7c1b-bba8-4c7c-a7dd-2aba103a9a6f","sid":"fea1accc-abf7-4cfd-a26d-9530745ce7c9"},"attrParams":{"summary":null,"highLight":["Excelente servicio al cliente","Colaborar con empleados de UPS","Cumplir objetivos de desempeño"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1761191831794,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6414620276633712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Logistics","content":"***NOW HIRING \\- MUST WORK IN PERSON FROM OFFICE IN MEDELLIN COLUMBIA*** \n***\\-\\- DO NOT INQUIRE IF LOOKING FOR REMOTE OR HYBIRD JOBS AS THIS POSITION IS NOT FOR YOU \\-\\-\\-*** \n\nCLERK\n\nACCOUNTING\n\nCUSTOMER SERVICE\n\nRoute Planners\n\nOperations\n\nRegional \\& Nationwide sales reps\n\nLocation: MEDELLIN , COLUMBIA\n\nJob Qualifications/Duties\n\n● Call and email prospective customers via phone and email from a provided list of leads.\n\nMust have good written and verbal communication skills\n\n● Identify prospects by self generated internet searches, internet databases/directories,\n\nand other self generated lead listings\n\n● Set appointments for businesses interested in learning about RPGL services. 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Consulta los últimos listados, revisa los precios y contacta a los vendedores en ok.com, la forma más fácil de encontrar excelentes ofertas en tu área. 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