**Job Description:** \- 100% remote \- 3 years to 6 years of experience as a Data Analyst \- Bachelor’s degree in systems engineering, Computer Science, Computer Engineer, Information Technology, or related field. \- Proficiency with Excel, SQL and data visualization tools **Experience with:** ✔Data Integrity \& Validation ✔CMDB Management (ServiceNow) ✔Reporting \& Analytics ✔Operational Support Tasks (Platform Life\-Cycle) ✔GNOC, NOC/SOC ✔Advanced English level Job Types: Full\-time, Contract Experience: * ServiceNow: 3 years (Required) * Grafana or Power BI: 3 years (Required) Language: * English (Required)