Quality Assurance Analyst - Bilingual

Descripción

Summary: We are seeking a proactive, self-driven Installation Quality Specialist to build and scale our QA program, analyzing data and collaborating with partners to ensure high-quality outcomes. Highlights: 1. Help build and scale a QA program from the ground up 2. Analyze data to find efficiencies and improve processes 3. Collaborate with internal and external partners for quality outcomes We are looking for a proactive, self\-driven Installation Quality Specialist to help build and scale our QA program from the ground up. This role is perfect for a 'go\-getter' who enjoys analyzing data to find efficiencies and collaborating with internal and external partners to ensure high\-quality outcomes.Key Responsibilities: Quality Assurance \& Metrics: Support the new QA program by conducting reviews of internal and partner work, ensuring process adherence and SLA compliance through clear scoring rubrics.Data Analysis \& Trend Identification: Analyze installation dataand manage issue queues to identify recurring trends and patterns, translating these findings into actionable improvement proposals.Process Improvement: Proactively suggest and implement enhancements to the installation workflow, helping redefine roles and standards to drive program efficiency.Collaboration \& Testing: Act as a key bilingue interface (Advanced English) between IPMs and external partners, while providing UAT support for internal tools and systems.What We’re Looking For: Experience: Background in QA, auditing, or partner enablement with a strong understanding of testing fundamentals (defects, test cases, expected results).Analytical Mindset: Ability to handle multiple data inputs and systems to detect quality bottlenecks.Advanced Communication: Excellent verbal and written English skills for external\-facing interactions and cross\-functional collaboration.Proactivity: A builder mindset—comfortable with ambiguity and eager to contribute ideas to a growing program.This is an onsite position in Bogotá, Usaquén. \-Requerimientos\- Educación mínima: Universidad / Carrera Profesional2 años de experienciaIdiomas: Inglés Conocimientos: Análisis de calidad, Evaluación de calidad, Mejora continua de la calidadPalabras clave: calidad, quality, qa, analista, analystWe are looking for a proactive, self\-driven Installation Quality Specialist to help build and scale our QA program from the ground up. This role is perfect for a 'go\-getter' who enjoys analyzing data to find efficiencies and collaborating with internal and external partners to ensure high\-quality outcomes.Key Responsibilities: Quality Assurance \& Metrics: Support the new QA program by conducting reviews of internal and partner work, ensuring process adherence and SLA compliance through clear scoring rubrics.Data Analysis \& Trend Identification: Analyze installation data and manage issue queues to identify recurring trends and patterns, translating these findings into actionable improvement proposals.Process Improvement: Proactively suggest and implement enhancements to the installation workflow, helping redefine roles and standards to drive program efficiency.Collaboration \& Testing: Act as a key bilingue interface (Advanced English) between IPMs and external partners, while providing UAT support for internal tools and systems.What We’re Looking For: Experience: Background in QA, auditing, or partner enablement with a strong understanding of testing fundamentals (defects, test cases, expected results).Analytical Mindset: Ability to handle multiple data inputs and systems to detect quality bottlenecks.Advanced Communication: Excellent verbal and written English skills for external\-facing interactions and cross\-functional collaboration.Proactivity: A builder mindset—comfortable with ambiguity and eager to contribute ideas to a growing program.This is an onsite position in Bogotá, Usaquén. \-Requerimientos\- Educación mínima: Universidad / Carrera Profesional2 años de experienciaIdiomas: Inglés Conocimientos: Análisis de calidad, Evaluación de calidad, Mejora continua de la calidadPalabras clave: calidad, quality, qa, analista, analyst **Salario:** 4799997 COP/MONTH.