Bogota Customer Service - Customer Facing Job Listings

NoSQL Middleware / DevOps Engineer64227578652931120

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Senior Data Architect, Professional Services64227578693505121

Indeed

Senior Data Architect, Professional Services

**DESCRIPTION** --------------- The Professional Services (ProServe) team is seeking a skilled Senior Data Architect to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Senior Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. These professional services engagements will focus on customer solutions such as Data and Business intelligence, machine Learning and batch/real\-time data processing. Key job responsibilities As an experienced technology professional, you will be responsible for: * Help the customer to define and implement data architectures (Data Lake, Lake House, Data Mesh, etc). Engagements include short on\-site projects proving the use of AWS Data services to support new distributed computing solutions that often span private cloud and public cloud services. * Deliver on\-site technical assessments with partners and customers. This includes participating in pre\-sales visits, understanding customer requirements, creating packaged Data \& Analytics service offerings. * Engaging with the customer’s business and technology stakeholders to create a compelling vision of a data\-driven enterprise in their environment. Create new artifacts that promotes code reuse. * Collaborate with AWS field sales, pre\-sales, training and support teams to help partners and customers learn and use AWS services such as Athena, Glue, Lambda, S3, DynamoDB, Amazon EMR and Amazon Redshift. Since this is a customer facing role, you might be required to travel to client locations and deliver professional services when needed, up to 50% of the time. About the team The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance: We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 5\+ years of experience in cloud architecture and implementation * 5\+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience * 5\+ Experience delivering cloud projects or cloud based solutions * Able to communicate effectively in English, within technical and business settings. * Bachelor's degree in Business, Computer Science, or related field. **PREFERRED QUALIFICATIONS** ---------------------------- * 5\+ years of external or internal customer facing, complex and large scale project management experience * Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) * Experience with automation and scripting (e.g., Terraform, Python) * Expertise in performance optimization and cost management for cloud environments * Ability to manage multiple projects and priorities in a fast\-paced environment * AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Scheduling Specialist

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long\-term relationships with our brand partners and empowering our people to drive positive change. About the Job We’re looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be responsible for ongoing analysis and continuous improvement. As Scheduling Specialist, You Will… * Assist with schedule and tracker management to ensure that all schedules are generated properly * Identify customer contact trends to ensure appropriate resources are utilized * Manage schedule information for new and existing employees in multiple locations using a workforce software program * Ensure employee information is accurately entered and maintained on an ongoing basis * Ensure trackers related to headcount, absenteeism, etc are constantly reviewed and updated * Update parameters within the Workforce Management System to ensure efficient scheduling of resources to meet service level and productivity goals * Work closely with the Operations Team to ensure availabilities are conducive to the business needs As Scheduling Specialist, You Have… * A post\-secondary degree or certificate with a focus on Business Administration (a combination of work experience and education will be considered) * Experience with workforce management systems (asset) * Advanced knowledge of Microsoft Excel (asset) * Knowledge of contact center operations, functions and business processes * Strong technical, analytical and problem solving skills * Superior attention to detail with an eye for accuracy * The ability to adapt to change in an innovative and fast paced environment * Strong organizational skills and the ability to follow through on projects * Excellent written and verbal communication skills * The ability to work both independently and in a team setting within a fast\-paced, entrepreneurial environment

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

LO004:Ops Agent

Involves the completion of basic administrative tasks and coordination relating to the front\-line operation which may include data entry, ramp activities, sort activities and local customer service. **General Job Description:** Under close guidance completes the following activities: * Scanning and sorting impo and expo packages * Support and schedule loading/unloading processes for trucks and other vehicles * Release vehicles for pick\-up and delivery; * Monitor and participate in the organization of the work environment; * Update warehouse, pick\-up and delivery reports and enter/update information in internal transport systems; * Participate in dedicated operations and monitor the performance of specific customers; * Execute activities related to issue pre\-alerts, execute administrative activities, generate reports and collect operational data to support the update of KPIs. * Execute activities related to indoor and outdoor risk management and communicate pending issues to the Security sector; * Answers emails as required. * Prepares/Check paperwork for inbound and outbound packages (airways bills and address). * Assists customers by answering questions on basic features of service. * Transfers and accepts freight to/from the airlines. * Operates forklift to move freight. * Support load captain task when required * Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules, and practices. * May be required to perform other duties as assigned **Minimum Requirements:** **Minimum Education:** High school diploma/equivalent. Basic English skills preferred Valid Drivers License (C1 or C2\) and good driving record. **Minimum Experience:** One year ops/clerical experience **Minimum Required Skills:** * Ability to lift up to 25 kgs (men) \& 12\.5 kgs (women) and to maneuver packages with more weight with appropriate equipment * Must be able to work variable shifts including weekends and holidays * Data entry, and/or general office skills. * Good human relations and communication skills. FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Java Developer

**At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life\-saving robots, our digital and software technology experts think outside the box as they provide unique R\&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.** **Job Description** ------------------- **WHAT YOU'LL DO:** * **Take a whole systems approach to analyze use cases, design, implement, and maintain integrated solutions applying standard engineering methodologies** * **Successfully conduct day\-to\-day activities and solve complex issues in your engineering domain** * **Research and recommend frameworks and architectural/code design patterns** * **Creatively test and maintain software applications and related systems using a variety of software development tools** * **Lead and participate in design and code reviews** * **Partner with Product to refine business requirements** * **Collaborate with peers across regions, within and outside your direct organization** * **Seek and share domain and industry knowledge between multi\-functional teams to improve engineering practices** * **Possess knowledge of features and facilities for integration, and communication among applications, databases, and platforms to connect different components and form a fully functional solution to a business problem** * **Advocate for operational excellence and project quality via system resilience and scalability, testing, monitoring, alerting** * **Report on the status of high\-visibility projects to leadership** * **Enthusiastically seek opportunities to improve our customers' experiences** * **Guide other engineers in the design of software that is easily maintainable, testable, and observable** **WHO YOU ARE:** * **6\+ years of development experience** * **Bachelor's / Master’s in Computer Science or related technical field; or equivalent related professional experience** * **Strong experience developing and delivering highly available enterprise web applications using Java, Kotlin, and Spring** * **Experience in front\-end web technologies including JavaScript, Node, or React** * **A deep understanding of web platform technologies using REST and SOAP web service protocols** * **Experience working with cloud\-based infrastructure, deployment pipeline, and multiple database/data store technologies** * **Ability to understand highly complex systems and explain technology choices to technical and non\-technical observers** * **Experience leading complex, well\-defined projects and guiding integrations across teams within business unit** * **Excellent problem\-solving and strong communication skills** * **Communicate with clarity and precision, presenting complex information in a concise format** * **Experience as a Software Engineer mentoring junior engineers and applying engineering principles to improve existing systems** **What We Offer:** * **Remote work model and long\-term contract** * **Pre\-paid Medicine** * **Connectivity bonus** * **Life insurance and funeral services** * **Dental insurance** * **Special Occasion Vouchers** * **Career growth opportunities** **\#LI\-Remote** **\#LI\-SR1** **Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55\-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end\-to\-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.**

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

GTI Specialist - IT Deskside support64209438328193125

Indeed

GTI Specialist - IT Deskside support

**Contract Type:** Brick and Mortar **Location:** Bogotá \- //BOGOTA **Date Published:** 10\-27\-2025 **Job ID:** REF35875B Company Description: **About Sutherland:** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results* Job Description: Sutherland is seeking an organized and goal\-oriented person to join us as a **GTI Specialist**. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! * Delivery of world\-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices. * Support the troubleshooting and maintenance of core infrastructure * Assist in the ramp activity of new and existing business, and champions the relationships between the IT department and our Service Delivery programs. * Maintain, analyze, troubleshoot, and repair desktop and laptop computer systems. Qualifications: * Shift flexibility **(availability for Saturdays and Sundays).** * English **B2** or above is a must. * No less than 1 year of practical experience supporting corporate technology infrastructure, with working knowledge of concepts such as DNS, DHCP, GPO and various network troubleshooting tools. * Additional certifications or experience in SCCM, VMWare, Active Directory, Exchange, Network \+, various imaging platforms, desktop/image engineering, project management, ITIL Foundation, scripting/batch files and PowerShell (Desirable). * Computer science or related degree(s) Engineering (7th semester or higher). * Americas Site, Bogota. Additional Information: All your information will be kept confidential according to EEO guidelines.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Financial Control and Reporting Analyst64208869193986126

Indeed

Financial Control and Reporting Analyst

**Job Description:** ***At DXC we use the power of technology to deliver mission\-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.*** **People in Corporate Functions make DXC a well\-run and high\-functioning organization. Each team contributes to DXC's success, and each individual delivers world\-class service and has opportunities to grow and learn.** **Job Description:** The position is responsible for supporting the controllership team through the analysis, management, and reporting of financial information, while ensuring compliance with internal financial policies and procedures. This role plays a key part in the preparation of detailed financial reports and promotes a collaborative, results\-driven team environment. **Job Functions** * Collaborate in the preparation of detailed and periodic financial reports to support decision\-making. * Support the financial controllership team with data analysis, information management, and report generation. * Assist in ensuring compliance with internal financial policies, standards, and procedures. * Contribute to the preparation and validation of financial statements. * Foster a collaborative, results\-oriented work environment and support continuous improvement initiatives. **Qualifications** * Bachelor's degree in Accounting, Finance, Economics, Business Administration, or a related field; or equivalent work experience. * Minimum of 3 years of relevant work experience, including at least 1 year in a similar role. * Proven experience in financial analysis, reporting, and internal control functions. * Strong skills in interpreting, analyzing, and presenting financial data. * Demonstrated commitment to continuous learning and staying current with industry practices and technologies. * Excellent communication and teamwork skills. * Analytical thinking and attention to detail * Ability to work under pressure and meet tight deadlines * Proactiveness and results orientation * Cross\-functional collaboration **Preferred Qualifications** * Relevant professional certifications (e.g., CMA, CFA, CPA). * Experience with advanced data analysis tools and financial ERP systems. **Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.** At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Cloud Service Reliability Engineer64206471718146127

Indeed

Cloud Service Reliability Engineer

**Job Title** Cloud Service Reliability Engineer*\*\* CVs Must be in English \*\** *Location: Bogota* About Your Business Area/Department The ACS Cloud SRE team plays a pivotal role in ensuring the availability, performance, and resilience of Amadeus’ cloud\-native platforms, which serve over 200 airlines and 6,000 hotel properties worldwide. Operating from key global hubs including Bogotá, Miami, Dallas, and Nice, our team is central to Amadeus’ technology transformation—building and scaling OpenShift and Kubernetes platforms across public and private clouds. With a strong focus on automation, proactive monitoring, and continuous improvement, the ACS Cloud SRE team empowers our business units to deliver reliable services 24/7/365 while fostering collaboration, inclusivity, and innovation. **Summary of the Role** ----------------------- We are seeking Cloud Engineers to join our Cloud Competency Center, where you will help build, configure, operate, and scale our OpenShift and Kubernetes platforms across public and private clouds. These platforms are the backbone of Amadeus’ global operations. By joining our team, you will be at the forefront of Amadeus’ technology transformation, enabling all our business segments to leverage the capabilities of modern cloud\-native applications. ### **In this Role You’ll** * Collaborate with a **global and diverse team** of professionals across Nice (France), Miami and Dallas (United States), Bangalore (India), Erding (Germany), and Bogotá (Colombia). * Work with modern technologies such as OpenShift and Kubernetes in an agile, learning\-oriented environment. * Share ideas, co\-create solutions, and contribute to continuous improvements that make platforms more reliable and resilient. * Grow your career in a global company that values learning, inclusivity, and professional development. * Deploy, configure, and operate PaaS (RedHat OpenShift) platforms in private and public clouds. * Implement monitoring, alerting, and policies as code to strengthen system performance. * Partner with Architects, Engineers, and developers to design and deliver new features and initiatives. **About the Ideal Candidate** ----------------------------- * Bachelor’s degree or higher, or equivalent practical experience. * 5\+ years of relevant experience in operational service roles, with at least 1\+ years in cloud/PaaS and DevOps technologies. * Experience running a large\-scale environment (1000\+ hosts). * Problem\-solving mindset and curiosity for challenges. * Knowledge of scalability, stability, and security in cloud\-based applications. * Hands\-on experience managing ***Kubernetes or OpenShift clusters.*** * Familiarity with Python, Java, Go, Groovy, Terraform. * Strong scripting skills (Shell, Python, Ansible). * Experience with Git and ArgoCD. * Experience troubleshooting network, security, and infrastructure issues is a plus. * Analytical and conceptual thinking * Inclusive communication and collaboration skills * Ability to share technical expertise clearly with diverse audiences * Strong presentation skills * Commitment to continuous learning and adaptability * Customer focus and teamwork mindset * Creativity, proactivity, and autonomy * Proficiency in English, both written and spoken **What We Offer:** * Competitive compensation, including performance\-based bonuses, paid vacation and holidays, health insurance, and other comprehensive benefits. * Flexible work options: onsite, hybrid, or fully remote depending on your needs and location. * Access to professional development tools and training—both technical and soft skills—to support your growth and career progression. * A **diverse, inclusive, and collaborative** workplace in one of the world’s leading travel technology companies—where your work will have global impact. **Application Process:** The application process takes less than 10 minutes. Create your candidate profile, upload your résumé/CV, and apply today — we look forward to learning more about you! **What We Can Offer You** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. \#LI\-AM2024 **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist Finance (OTC)64205890376579128

Indeed

Specialist Finance (OTC)

**Title: Specialist (Finance) OTC** **Location: GSC BOG** Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs. **Key Responsibilities:*** Carry out Collection management (preventive and corrective) by telephone, supported by email of the assigned client portfolio. * Request and/or confirm payment supports to clients as appropriate. * Follow up on the correct application of payments received by clients. * Keep customer contact information updated in the collection application. * Provide traceability in the collection application assigned by the company on management carried out in accordance with the global OTC policy. * Perform account reconciliations with clients as required. * Timely management of balances in favor with clients or with internal areas. * Strict compliance with the collection policy according to the escalations and established times. * Management and compliance with KPI's and assigned budget. * Develop a sustainable relationship with internal and external stakeholders. * Annual update of the process support documentation. * Provide timely and concrete status with meetings with the BP (manager) of the assigned accounts. * Maintain communication with internal/external/third parties to meet customer expectations. * Provide proactive problem resolution and corrective actions to ensure service excellence. **Skills / Requirements:** * Students/Professionals in fields such as public accounting, finance, business administration, or financial management. * A minimum of 1 years of experience managing accounts payable processes. * Good level of MS Excel and other MS Office tools. * Customer service and communication skills. * English level B2\. * Teamwork and autonomy. **Relevant information:** * Type of Contract: Indefinite \- Directly with DHL Colombia. * Performance bonus up to 16% of salary

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist (Finance) OTC64205890401538129

Indeed

Specialist (Finance) OTC

**Title: Specialist (Finance) OTC** **Location: GSC BOG** Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs. **Key Responsibilities:** * Carry out Collection management (preventive and corrective) by telephone, supported by email of the assigned client portfolio. * Request and/or confirm payment supports to clients as appropriate. * Follow up on the correct application of payments received by clients. * Keep customer contact information updated in the collection application. * Provide traceability in the collection application assigned by the company on management carried out in accordance with the global OTC policy. * Perform account reconciliations with clients as required. * Timely management of balances in favor with clients or with internal areas. * Strict compliance with the collection policy according to the escalations and established times. * Management and compliance with KPI's and assigned budget. * Develop a sustainable relationship with internal and external stakeholders. * Annual update of the process support documentation. * Provide timely and concrete status with meetings with the BP (manager) of the assigned accounts. * Maintain communication with internal/external/third parties to meet customer expectations. * Provide proactive problem resolution and corrective actions to ensure service excellence **Skills / Requirements:** * Students/Professionals in fields such as public accounting, finance, business administration, or financial management. * A minimum of 1 years of experience managing accounts payable processes. * Good level of MS Excel and other MS Office tools. * Customer service and communication skills. * English level B2\. * Teamwork and autonomy. **Relevant information:** * Type of Contract: Indefinite \- Directly with DHL Colombia. * Performance bonus up to 16% of salary

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Head Cloud Foundation Services642034928216341210

Indeed

Head Cloud Foundation Services

**Job Title** Head Cloud Foundation Services**About Your Business Area/Department:** Cloud Foundation Services (CFS**)** is the backbone of Amadeus’ global technology infrastructure. As part of our Technology and Shared Infrastructure (TSI) organization, CFS is responsible for building and maintaining the platforms that power our travel technology solutions across private and public cloud environments. The team ensures high availability, performance, and security for mission\-critical services used by customers worldwide. By driving innovation in automation, monitoring, and cloud operations, CFS plays a key role in enabling seamless digital transformation and delivering exceptional service reliability. Joining CFS means being part of a forward\-thinking, multicultural team that shapes the future of travel through cutting\-edge infrastructure and engineering excellence. **Summary of the role:** Are you passionate about leading high\-performing engineering teams and driving platform excellence in cloud and datacenter environments? As a Senior Manager Platform Engineering Services, you will play a critical role in ensuring the availability, stability, and performance of Amadeus products hosted across private and public cloud platforms. You will lead multidisciplinary teams across Site Reliability Engineering, Platform Engineering, Cloud and DevOps, and drive operational excellence through automation, monitoring, and proactive support strategies. This is a strategic leadership role focused on standardizing cloud operations, optimizing performance, and enhancing customer satisfaction globally. **In this role you’ll:** ***Lead Engineering Teams:*** * Manage multidisciplinary teams across Site Reliability, Platform, Cloud, and DevOps Engineering. Ensure high availability and performance of platforms hosting revenue\-generating services. ***Drive Automation and Efficiency:*** * Develop strategies to automate operations and incident support, reducing manual tasks and improving cost\-effectiveness. ***Enhance Monitoring and Stability:*** * Implement proactive monitoring solutions to detect and resolve issues early, define reliability goals, and ensure production readiness. ***Ensure Security and Compliance:*** * Support security protocols and maintain a resilient cloud environment, ensuring audit readiness and adherence to SLAs and OLAs. ***Collaborate Across Functions:*** * Partner with R\&D and contribute to architecture, capacity planning, and change management to support platform standardization and cloud migration. ***Manage Budget and Resources:*** * Oversee a manpower budget of €2\.7 million, ensuring efficient resource allocation and alignment with operational goals. * undefined **About the ideal candidate:** * B.S. in computer science or other relevant field or a minimum of 15 years of related work experience in Information Technology. * MSc on Information Technology is a plus. * 10\+ years in production operations and platform management. * 4\+ years in cloud migration and administration. * 5\+ years managing technical teams across geographies. * Strong understanding of IT strategy, architecture, and operations. * Expertise in Cloud, IaaS, PaaS, and multi\-cloud environments. * Excellent communication, leadership, and strategic thinking skills. * A customer\-centric mindset and a drive for continuous improvement. * Fluent in English and Spanish required **What We Offer:** * Competitive compensation, including performance\-based bonuses, paid vacation and holidays, health insurance, and other comprehensive benefits. * Flexible work options: onsite, hybrid, or fully remote depending on your needs and location. * Access to professional development tools and training—both technical and soft skills—to support your growth and career progression. * A diverse, inclusive, and collaborative workplace in one of the world’s leading travel technology companies—where your work will have global impact. **Application Process:** The application process takes less than 10 minutes. Create your candidate profile, upload your résumé/CV, and apply today — we look forward to learning more about you! **What We Can Offer You** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose \#LI\-AM2024 **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

111411, Los Mártires, Bogotá, Colombia

COP 2,700,000/year

Indeed

Customer Service

IMCD is the global leader in distribution and formulation of specialties and ingredients. An innovative business partner and solutions provider for manufacturers of consumer goods, industrial and durable products across multiple industries. The IMCD Group, with our headquarters located in Rotterdam, Netherlands, over 4,300 employees worldwide, operations in more than 70 countries. We successfully combine local knowledge with global expertise to achieve sustainable results. In over 70 application laboratories, we co-create formulations with full transparency, enabling our business partners to manufacture products that have a positive impact on the world we live in. **Customer Service** Ensure comprehensive order management by responding to the assigned business line, including order invoicing and maintaining customer contact. Education and Experience: Students in the final semesters of business administration, international business or related fields. * Experience: Minimum of 2 years in customer service and support within raw material trading companies. * Billing experience is essential Specific Responsibilities: * Receive purchase orders and enter them into the system * Verify prices, available quantities, and product conditions * Confirm applicable documents and estimated delivery dates with the sales representative * Schedule transportation, generate invoices, and verify product delivery to the customer Competencies: * Results orientation * Planning and organization * Teamwork * Effective communication Job type: Full-time, Permanent Job type: Full-time, Permanent

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Success Account Manager641764856602911212

Indeed

Customer Success Account Manager

With over 17,000 employees worldwide, the mission of the Customer Experience \& Success (CE\&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE\&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you the tech\-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end\-to\-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** -------------------- **Customer Relationship Management*** You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. C**ustomer Success Leadership and Customer Strategy and Growth:*** You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. * You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. **Customer Success leadership \- Delivery and program Management:*** You will support the delivery of program planning and customer\-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed\-upon customer outcomes and account priorities to deliver ongoing customer success. * You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives. * You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an * Understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue. **Qualifications** ------------------ * Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6\+ years customer success, solution delivery, practice management, customer\-facing consulting, or portfolio management experience + OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4\+ years customer success, solution delivery, practice management, customer\-facing consulting, or portfolio management experience + OR equivalent experience. * 5\+ years relevant work experience within customer industry. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Supply Chain Jr Analyst641724202296331213

Indeed

Supply Chain Jr Analyst

Responsibilities * Manage different portals and direct\-to\-consumer marketplaces. * Coordination and direct relationship with aggregators * Ensure payment and reconciliation of purchases and sales of devices and associated logistics services. * Coordination with different internal areas of the company (Finance, Legal, Operations). * Coordination with customers and end consumers regarding purchase and sales processes. * Logistics coordination with transport companies and logistics operators (shipment and reception of equipment). * Device after\-sales management. * Create, generate and maintain the necessary dashboards, reporting and KPIs for the Supply Chain and Disposition area. This job is responsible for the management and coordination of the purchase, sale and logistics of mobile devices for the different programs in the Andean Region (Chile, Peru and Colombia). He is also responsible for generating Supply Chain and Disposition dashboards and reports for the region. Any posted application deadline that is blank on a United States role is a pipeline requisition, and we'll continue to collect applications on an ongoing basis. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. **Helping People Thrive in a Connected World** Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. **What’s the culture like at Assurant?** Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. **Company Overview** Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender\-placed insurance products, and other specialty products. **Equal Opportunity Statement** Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. **Job Scam Alert** Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

STRUCTURING ASSOCIATE

**Do you want to develop your professional career?** BBVA is a global company with more than 160 years of history operating in over 25 countries, serving more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including financial experts, legal specialists, data scientists, developers, engineers, and designers. **BBVA: Turning dreams into opportunities. Ready to create together?** Proactively generate new ideas and/or product solutions for the Sales desks, working closely with other GM units such as Trading and Research. Focus on meeting clients’ needs, considering BBVA's risk and trading strategy and capabilities. Analyze and understand market drivers and flows to detect market dissonances that could be used to generate new investment and/or coverage solutions for clients. Design specific products to sell Trading desks' positions/risks to clients, ensuring that the product meets both clients’ needs and trading interests. Identify new solutions and products launched by main competitors and market participants. Remain up-to-date about market practices as a source of new product ideas. Collaborate with the Sales desks in client commercial management, supporting them in visiting clients and in presenting and explaining the product proposal. Offer a specialized service regarding the product structure, characteristics, and risks, taking into account clients’ investment and hedging needs and the regulatory and accounting framework affecting each customer segment. Provide indicative prices on GM structured products for clients’ requests submitted by the Sales desks based on the pricing rules framework established by the Trading units. Focus on understanding the products’ risks and the trading strategy and capabilities. Coordinate, with the Trading desks, the final product pricing and valuation, taking into account the individual valuation of the different product risks. Participate in different risk committees to manage operation/product approval. Assist the Sales desks in presenting the operation to the Risk unit, explaining the product structure and risks. Draft product presentations and other commercial documentation, together with GSS Product and Accounting & Capital Solutions Specialists. Include in the product term sheet the product characteristics, risks, scenarios, probabilities, etc. Collaborate with the Legal unit in defining the product legal documentation and contracts. Coordinate with the Quantitative & Business Solutions unit the development and improvement of valuation/pricing models. Detect, together with Trading, possible inconsistencies and calibration errors in the valuation models. Maintain updated the GM structured products’ catalogue, describing each product's characteristics and risks. Focus on meeting regulatory requirements. Liaise alongside the Sales and Trading desks to mainstream and coordinate knowledge of market and customer needs. Act as a bridge between the Sales and Trading teams for commercial and trading strategy alignment and coordination. Help define Global Markets operational processes and workflows, taking into account new concepts that can affect trading and sales activity (CVA, FVA, Funding Cost/Benefits, etc.). Lead specific projects within the GSS unit, being responsible for project execution and coordination. Represent the GSS unit in different working groups and meetings, interacting with internal units (Operations, Legal and Risks, etc.) *Discover the future of banking with BBVA! We are a top-tier financial institution with an ambitious business project aiming to lead global change through digital transformation. Present in more than 30 countries, our diversified business offers cutting-edge financial services.* *At BBVA, our goal is to break down the barriers of traditional banking and make the opportunities of this new era accessible to everyone. Our purpose drives us to reinvent the industry and do business in an innovative and accessible way.* *With more than 50 years of experience, in Colombia we stand out as an agile, modern, innovative institution committed to the country's economic and social development. Join our team at BBVA and become part of a company that lives and understands the banking of the future.* *Experience the banking revolution with BBVA!*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Senior Creative Strategist (Meta Ads) - Fully Remote641705474263051215

Indeed

Senior Creative Strategist (Meta Ads) - Fully Remote

**About Ikigai Cases** Ikigai Cases is a family\-owned e\-commerce business selling premium metal pill cases. The business was founded in Washington DC in 2021 by two brothers and has been operated as a family business since then. Over four years, the company has grown to selling thousands of pill cases every month and double\-digit team members, including a thriving remote team. Our mission is simple: to make exceptional pill cases and provide exceptional customer service. We uphold this commitment by managing our fulfillment operations in\-house and offering white\-glove service to our customers. **What You Are Responsible For** We’re hiring a **Senior Creative Strategist** \& Production Lead to own Ikigai’s Meta Ads creative testing system — the process that turns insights into high\-performing ads that drive profitable growth. You’ll be the operational owner of our creative testing engine across Meta Ads. Your responsibility is to ensure a constant flow of new ad concepts, backed by clear data, structured hypotheses, and disciplined iteration. You’ll lead a pod of designers and editors — managing briefs, review cycles, and testing cadence to ensure we consistently hit output and win\-rate goals. This is not a purely creative or purely management role — it’s a hybrid for someone who thinks like a strategist and executes like an operator, ensuring the creative strategy doesn’t just get planned — it gets produced, at quality, and on schedule. **5 Core Responsibilities** * **Creative Strategy \& Testing** – Own the weekly creative testing roadmap for Meta Ads. Translate insights and hypotheses into hooks, angles, and formats that align with current offers and growth priorities. * **Production Leadership** – Lead a high\-output creative pod of editors, designers, and strategists. Set clear priorities, give decisive feedback, and ensure every project ships on time and at the standard expected of a world\-class brand. * **Performance Analysis \& Iteration** – Review ad performance weekly to identify winning patterns and creative fatigue. Turn data into actionable insights and clear next tests, maintaining a living library of winning ads and learnings. * **Creative Direction \& Feedback** – Write precise, performance\-driven briefs and deliver direct, constructive feedback. Ensure every creative concept connects the message, visual, and offer to the target metric. * **Cross\-Functional Alignment** – Partner with the other marketing teams so that ads, offers, and landing pages launch as one unified system — ensuring Ikigai’s growth engine runs with precision and speed. **Who You Are** * You have endless creative ideas — hooks, angles, storylines, and concepts come naturally, and you can turn raw ideas into testable ad frameworks fast. * You know how to bring ideas to life — capable of producing videos yourself or partnering with in\-house and external creators to deliver polished, on\-brand content. * You’re fluent in Meta performance data — not just reading metrics but turning them into creative strategy. You identify what’s working, why, and what the team should make next. * You’re a player\-coach — equally comfortable writing briefs, reviewing drafts, and giving clear, actionable feedback to ensure the team delivers top\-tier creative. * You’re a system builder — you love turning chaos into clarity with processes, naming conventions, and documentation that scale. * You work fast, accurately, and independently. You don’t need supervision — you need clarity and goals. **Why You Should Take This Role** * You’ll be working at a brand that is obsessed with their customers and has built a loyal following. Just read a few of our reviews: * You’ll be working at a company that has scaled up extremely quickly \- while focusing on the operational side of the business. Now that the operations are stabilized with key roles in place, we are focused on investing in growth. * You’ll be working with people who have extreme levels of competitive fire in their bellies \- people who will run through walls to make sure the company succeeds. * You’ll be working hand\-in\-hand with the founders of the company \- building the systems and growth strategy together. * You’ll be working at a company with a robust product development roadmap that includes new colors / products releasing monthly **Required Experience** * 4\+ years leading Meta performance creative strategy \& production for e\-commerce brands (brand or agency side). Experience with smaller companies will be considered an additional plus. * Proven ability to own end\-to\-end creative strategy and creative production for Meta Ad accounts spending $250k\+ per month on Meta Ads. * Prior leadership experience managing teams of editors, designers, and external creators to produce ad content * Proven ability to analyze creative metrics and performance metrics inside of Meta, and use that to drive creative strategy * Advanced English communication — written, verbal, and analytical **Preferred Experience (Nice to Have’s)** * Experience marketing consumer durables with one\-time\-purchase attributes (not CPG / LTV / subscription brands) * Experience with other channels besides Meta: YouTube, TikTok, Applovin, Linear and CTV, Podcast, Influencer, etc. **Compensation \& Benefits** * Compensation: $50k/year($4166/Month) base \+ performance based bonuses. * Work Hours: This is a leadership position. 50\+ hours / week are expected to be successful given the nature of this role. * Paid Holidays: 10 per year * PTO: 1 week earned every 6 months **How To Apply** * Send in your application here and we will be in touch with the next steps! Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

COP 50,000/year

Manager Engineering – Airport Cloud Use Service641693674873631216

Indeed

Manager Engineering – Airport Cloud Use Service

**Job Title** Manager Engineering – Airport Cloud Use Service We are searching for a technologist and developer at heart, with excellent communication and leadership skills and who wants to continue coding together with the team. And building not just a team, but a community where innovation thrives, and individuals can grow. The ideal candidate will have exceptional communication skills, capable of bridging gaps across diverse teams and cultures. Your leadership will be instrumental in not only meeting our current needs but also in driving us towards a future where travel is more efficient, sustainable, and enjoyable for all. If you are ready to take on this challenge and make a significant impact in the world of travel, we would love to hear from you. If you are passionate about development, system stability, managing mission critical applications, security, technology evolutions, continuous improvements you are the one we are looking for. **Technical skills** * Programming languages / Frameworks: Java, SQL, Spring boot, Rest APIs * Tools: Git versioning, bitbucket, Jenkins, copilot, IntelliJ or Eclipse * Middleware and databases: MySQL, MSSQL * Cloud: Azure ecosystem * Methodologies: Agile, SCRUM * Knowledge of IATA CUPPS (formerly CUTE) standard * Knowledge of IATA ITPS standard (formerly AEA) * Experience with Serial Communications * Knowledge of aviation industry devices (e.g. boarding pass printers, bagtag printers, boarding gate readers etc.) Mandatory: Minimum 3 years of experience in working on highly scaled production systems. Should have worked on mission critical applications with high availability. **Common accountabilities:** * Manages a team of Staff employees and has accountability for their performance and results. Sets performance objectives, conducts performance reviews and recommends pay actions. * Defines a vision for the team in line with the department strategy and operational challenges and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager. * Acts as a reference across multiple areas, anticipating solutions to complex problems. * Optimizes efficiency based on knowledge and experience with the policies, procedures and business plan. **Specific accountabilities:** **Accountability / Business acumen** * Define and share the technical/functional team roadmap and vision according to the department/division/company objectives * Report on team activities * Be accountable for the performance and results of a unit within own discipline or function * Develop plans and priorities to address resource and operational challenges * Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans * Moderate budgetary impact on business * Decisions are guided by policies, procedures and business plan; receive guidance from senior manager **Technical excellence** * Timely manage the investigation and resolution of production support issues and customer inquiries * Collaborate with other software development, architecture, solutions, QA and DEVOPS teams to ensure that software systems are designed for testability, stability, scalability, and performance. **Communication** * Ensure timely and appropriate communication to team members regarding company/organization information **Working at Amadeus, you will find:** **A critical mission and purpose** \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. **A truly global DNA** \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. **Great opportunities to learn** \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. **A caring environment** \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. **A complete rewards offer** \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. **A flexible working model** \- We want our employees to do their best work, wherever and however it works best for them. **A diverse and inclusive community** \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. **A Reliable Company** \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. **\#LI\-AM2024** **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Reference Data Services Analyst 2641693675068171217

Indeed

Reference Data Services Analyst 2

**Discover your future at Citi** -------------------------------- Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview** ---------------- The Client Onboard Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way. Limited but direct impact on the business through the quality of the tasks/services provided. Responsibilities: * Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes. * Onboard new client relationships and additional members by conducting Know Your Customer (KYC) due diligence using Citi onboarding applications. * Perform client documentation searches across internal and external sites and compile client profiles. * Initiate Legal negotiations and monitor progress through ongoing follow\-ups with stakeholders. * Ensure all documentation received is current, accurate and complete. * Partner with the Account Opening division, Tax, Legal, Credit and other product partners to ensure expedient, efficient and seamless processing. * Provide the highest level of customer service and teamwork with our internal partners until requests are completed, maintaining constant communication with the Client and our Markets Sales team partners. * Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible * Engage with technology to design, build, and test new or updated applications * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * Bilingual, English and Spanish or/and Portuguese * Self\-motivated, proactive, and eager to improve existing processes * Extremely detail oriented * Excellent team player * Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure * Strong verbal and written communication skills * Demonstrated interest in the fields of operations and compliance * Experience of 2\+ years is preferred. Education: * Bachelor's/University degree or equivalent experience \- **Job Family Group:** Operations \- Services \- **Job Family:** Reference Data Services \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Warehouse Worker II

**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned. **Responsibilities:** Receives, inspects, and stocks inbound products. Receives returns, counts and confirms quantities, determines condition and completes paperwork. Obtains orders and selects products from the proper locations. Verifies accuracy of orders picked. Stages and securely packs products. Arranges for pick\-up of shipments, contacts carriers and coordinates schedule. Handles products and performs duties according to client procedures and government/compliance regulations. Palletizes cases, wraps, and loads skids onto trailers. Creates shipping labels and other paperwork for parcels to maintain accurate shipping data in warehouse management system. Safely operates various power equipment. Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor. **Qualifications:** High school diploma, GED, or International equivalent Warehouse experience \- Preference Forklift experience \- Preferred **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

RVM8+8M Tenjo, Cundinamarca, Colombia

Negotiable Salary

Expotalento- Javeriana (Bogota) 2025641586897506581219

Indeed

Expotalento- Javeriana (Bogota) 2025

**About Dialectica** Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real\-time information and insights from industry experts across various markets, industries, and regions. Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge\-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest\-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace. We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision\-making. **About the role** As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub\-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East. You will need to think critically and fast, conduct high\-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management \& prioritization, negotiation, and professional communication skills. Your key responsibilities will include: * Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts * Utilizing phone, LinkedIn, and email outreach to connect with experts * Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality **About the Client Service team** The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to develop into a Manager at an accelerated rate. **Requirements** Our future Dialectica team member has: * 0\-3 years of work experience * Academic achievement gained in any undergraduate field (Bachelor’s degree or higher) * Fluency in English is a must, both verbal and written * Participation in extracurricular activities with proven records of leadership * Strong interest and passion for the business world * A development mentality to view setbacks and short term challenges as learning opportunities for growth * A client service mentality, which means you are committed to go beyond your clients’ needs to deliver true value. **Benefits** The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management * Be part of a creative, entrepreneurial a,nd fast\-paced, workplace * Learning and development programs (onboarding bootcamp, Mini\-MBA program, step up programs, foreign language courses) * Competitive compensation schemes including a monthly performance bonus * Comprehensive health coverage (medical and dental) * Sponsored health \& well\-being, team bonding activities

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Sr. Trainer I

**Training \& Quality** **Location** Bogota, Colombia Job Title: Sr. Trainer I Job Description The Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program, provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.**Job Description** * Responsible for day\-to\-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations * Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment * Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities * Accountable for achieving individual training performance metrics * Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) * Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations * Ensure effective, consistent communication with managers, peers, and other resource groups, including day\-to\-day informal interaction with clients * May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer\-based training, interactive, classroom training, and written job aids * Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation * Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis * Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures **Candidate Profile** * Bachelor's Degree in related field from a four\-year college or university with two to four years of relevant experience preferred. * Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.). * Strong communication skills, both written and verbal. * Proficient in Microsoft Office. * Demonstrated ability to multi\-task, prioritize, and meet timelines on deliverables. * Self\-starter, sense of urgency, and works well under pressure. * Strong attention to detail. * Sense of professionalism and ability to develop good relationships. **Internal Career Path Policies** * **The game\-changers must have the approval of his or her immediate supervisor to apply for the call.** * **Required tenure: 6 months.** * **Required performance:** KPIs or goals on target for the business unit to which they belong in the last **3\-month period (not average).** * **Must not have active disciplinary actions.** * **The game\-changer may participate in only one process at a time.** * **Comply with the learning paths of the Corporate University.** * **Must remain at least 6 months in the position to which he/she was recently promoted,** to be able to apply for another call. * If you were evaluated by the PC psychologist for a vacancy and you were not selected, **you must wait at least 2 months to reapply for that same position from which you did not pass** * **The process is performed and/or outside working hours,** which means that the game\-changer should be available in his free time in case we require it. * Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform. Location: COL Bogata \- Plaza Titan Language Requirements: Time Type: Full time2025\-10\-03**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Client Onboarding Sr Analyst641530054106911221

Indeed

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in\-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work\-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in\-depth understanding of how areas collectively integrate within the sub\-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. **Responsibilities:** * Responsible for customer interaction, documentation issuance, review and system setups. * Demonstrates high level of diligence, motivation and organizational skills. * Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues. * Performs day to day management of the account opening and maintenance processing, including daily management of in\-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners. * Responsible for various types of project management in the account services space, and managing cross\-functional relationships with all teams. * Determines new work procedures, analyzes complex and variable issues with significant departmental impact. * Encourages cross functional training for staffs to enrich their skill base. * Optimizes manpower to achieve higher productivity levels. * Understands client requirements and implements them correctly. Understands new customer requirements and ensures adequate support to new customer requirements and initiatives. * Monitors customer satisfaction and service level and drives process changes. Provides innovative solutions to clients. Ensures a strong and robust processing environment with effective controls. * Establishes risk management practice. Maintains a culture of risk and controls in the team through various processes and check points. * Identifies means to reduce transaction defects (internal and external). Develops performance matrices to track defects, productivity. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * 5\-8 years of experience in documentation review, account Maintenance and related Cash products preferred. * Good interpersonal communication skills. Able to communicate with internal and external business partners. * Consistently demonstrates clear and concise written and verbal communication skills * Demonstrated Project management skill including financial cost management skill. * Advanced execution skills in a multi\-tasking mode. Exposure to Customer Service and handling of system, testing and rollouts. * Ability to achieve business objectives without compromising on controls and risk parameters established. Ability to interact confidently with senior management and / or regulators. Ability to coach and develop people, identifying and retaining talent. Able to partner with businesses and other support functions at senior levels in setting strategy and priorities. Able to strive under pressure and covert opportunity from risk. Should be open to working staggered hour /shift / over weekend and on public holidays. To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior’s forum for appropriate action and advice. * Proficient knowledge of English (written and spoken). **Education:** * Bachelor’s/University degree or equivalent experience \- **Job Family Group:** Customer Service \- **Job Family:** Institutional Client Onboarding \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Client Onboarding Analyst - Bogota641530054284821222

Indeed

Client Onboarding Analyst - Bogota

The Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities:** * Responsible for customer interaction, documentation issuance, review and system setups. * Demonstrates high level of diligence, motivation and organizational skills. * Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues. * Performs day to day management of the account opening and maintenance processing, including daily management of in\-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners. * Responsible for various types of project management in the account services space, and managing cross\-functional relationships with all teams. * Determines new work procedures, analyzes complex and variable issues with significant departmental impact. * Consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards. * Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices. * Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner. * Embarks on continuous on the job training for end to end product knowledge. * Understands client requirements and implement them correctly. * Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients. * Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * 0\-2 years of experience in Documentation review, Account Maintenance and related Cash products preferred. * Demonstrated interpersonal skills, pro\-active team player but also able to work independently, with exceptional written and verbal communication skills. * Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high\-risk environment. Capable of prioritizing and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile. * Proficient in Microsoft Office Applications. * Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken). **Education:** * Bachelor’s/University degree or equivalent experience \- **Job Family Group:** Customer Service \- **Job Family:** Institutional Client Onboarding \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Manager – AFR/OFR CPM

**Title: Manager – AFR/OFR CPM** **Location**: GSC BOG **Key Responsibilities:** * General purpose of the function: Develop a strong and trustful relationship with clients through timely and accurate communications. * Responsible for providing support to the assigned account. * Review and ensure the achievement of specific client KPIs and service agreements. • Provide performance reports. * Maintain communication with internal/external third parties to meet client expectations. • Provide proactive issue resolution and corrective actions to ensure service excellence. * Key contact for escalations. * Develop a sustainable relationship with internal and external stakeholders. • Coordinate business implementations. * Participate/lead customer reviews (QBR and/or MBR). * Complexity of the problem/process. * Coordinate stakeholder activities and ensure quality and timeliness. * Understand client documentation requirements and provide guidelines to stakeholders to ensure compliance. * Recommend and coordinate necessary changes based on process analysis. * Assist DGF operations in resolving complex issues **Skills / Requirements:** * Professionals in industrial engineering, international business, or related fields * Minimum of 3\-5 years in logistics processes * Extensive knowledge of cargo transportation and the logistics industry * Fluent communication in English (verbal and written). * Customer service and communication skills. * Teamwork and autonomy * Employees who have been in the organization for 12 months or in their current role * Employees that are not in transition projects **Relevant information:** * Type of Contract: Indefinite \- Directly with DHL Colombia. * Performance bonus up to 13% of salary

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Expert SLS (CPS – Country Pricing Support)641507427462431224

Indeed

Expert SLS (CPS – Country Pricing Support)

**Title: Expert SLS (CPS – Country Pricing Support)** **Location**: GSC BOG In this role you will analyze and recommend appropriate pricing for DHL Ocean Freight product by conducting market analysis, best port options, profitability analysis, and revenue simulations. **Key Responsibilities:** * Create market competitive pricing solutions including LCL, Inlands, FCL as needed * Formulate timely, competitive, and accurate responses to Global RFQs and local pricing requests. * Self\-audit to ensure that all pricing responses have been completed timely, correctly and error free * Manage and update pricing for existing customers * Provide pricing for Sales growth on country level, support and follow up with Sales * Ensure adequate opportunity prioritization, pricing, routing and solution design (timely and quality wise) in alignment with Sales **Skills / Requirements:** * Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. * Minimum 2 years of experience in Ocean Pricing * In\-depth knowledge of Ocean Freight forwarding business and understanding of supply chain logistics * Experience creating and managing all aspects of RFP’s * Exceptional prioritization and organizational skills * Good level of MS Excel and other MS Office tools. * Fluent communication in English (verbal and written). * Customer service and communication skills. * Teamwork and autonomy **Relevant information:** * Type of Contract: Indefinite \- Directly with DHL Colombia. * Performance monthly bonus

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Expert - OMS

**Title: Expert \- OMS** **Location**: GSC BOG Coordinate incoming and outgoing shipments from various origins within or outside of the Americas to various destinations worldwide, managing orders, suppliers, and carriers. Ensure compliance with established SOP processes, generating accurate and timely invoicing. Monitor and manage vendors and designated carrier contract allocation per the customer’s requirements. **Key Responsibilities:** * Audit system for accuracy and completeness of data information based on booking, receiving and on hand reports received from origins. * Booking coordination based on documentation, reporting and contracts. * Ensure all carrier issues are captured and relayed to the customer in a timely manner. * Track open orders and monitor systems visibility. * Monitor and report on SOP compliance. **Who can apply:** * Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. * Minimum 2 years experience in international commerce, logistics or transportation. * Experience managing and coordinating outbound and/or inbound operations. * Knowledge on Foreign Trade * Good level of MS Excel and other MS Office tools. * Fluent communication in English – B2 level (verbal and written). * Customer service and communication skills. * Teamwork and autonomy **Relevant information:** * Type of Contract: Indefinite \- Directly with DHL Colombia. * Performance bonus up to 13% of salary

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Salesforce Data Cloud Solution Architect641484306620171226

Indeed

Salesforce Data Cloud Solution Architect

### **Why NeuraFlash:** At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever\-evolving digital landscape with cutting\-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post\-launch, we've earned the distinction of being Salesforce's \#1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI\-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI\-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. ### **AS A DATA CLOUD SOLUTION ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO:** * Lead discovery \& architecture of customer data strategies, ensuring alignment between business goals, data models, and AI\-driven use cases * Assess existing data ecosystems, including legacy data warehouses, cloud platforms, and integrations, to define the optimal Data Cloud architecture and migration strategy * Design scalable and secure data architectures on Salesforce Data Cloud—defining DLOs, DMOs, identity resolution strategies, and real\-time data activation patterns * Develop enterprise\-level solution blueprints, integration frameworks, and reference architectures that align with Salesforce and NeuraFlash best practices * Collaborate cross\-functionally with data engineers, architects, product managers, and Salesforce technical teams to ensure seamless delivery * Serve as a trusted advisor to both customers and Salesforce teams—demonstrating how Data Cloud unlocks value across Service, Marketing, and AgentForce use cases * Architect and oversee integrations between Salesforce Data Cloud, MuleSoft, Snowflake, and other enterprise systems using real\-time and batch patterns * Own pre\-sales architecture in partnership with account executives—build solution demos, estimates, and presentations that articulate the business value of Data Cloud * Evangelize the Salesforce Data Cloud vision, including modern data activation, zero\-copy architecture, and industry\-specific applications * Explore and implement emerging AI capabilities, including GPT \& LLM\-driven use cases powered by unified customer data ### **QUALIFICATIONS:** * 8\+ years of overall experience in technology consulting, data strategy, or enterprise architecture * 3\+ years hands\-on experience in Salesforce ecosystems with deep understanding of Data Cloud, including DLO/DMO design, ingestion, and activation * Proven track record leading end\-to\-end data architecture and implementation—from discovery and design through deployment and enablement * Experience with modern data platforms such as Snowflake, Databricks, BigQuery, or Redshift * Strong understanding of data modeling, identity resolution, governance, and segmentation * Understanding of MuleSoft, API design, and integration patterns * Familiarity with data visualization and analytics tools (Tableau, Looker, Power BI) * Proficiency in Python, SQL, or data frameworks (pandas, Spark, DataFrames) is a plus * Salesforce Data Cloud Consultant or Architect certifications preferred * Excellent communication and executive presentation skills, capable of translating complex data concepts into clear business value ### **What's it like to be a part of NeuraFlash?** * Remote \& In\-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. * Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet\-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. * Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in\-laws from the airport? We know that a perfect 9\-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done * Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no\-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls \& company meetings where they address any suggestions or questions asked, no matter how big or small. * Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. *Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada\-based employees, anywhere in India for our India\-based employees, and anywhere within Colombia for our Colombia\-based employees!*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Technical Service Advisor 4641473985643531227

Indeed

Technical Service Advisor 4

Location Bogota, Cundinamarca, 110221 Category Engineering / Information Technology Job Type Full time Job Id 1193693 No Technical Service Advisor 4 This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.**Who We Are:** Hewlett Packard Enterprise is the global edge\-to\-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** Key objectives The Advanced Services team provides exceptional outcomes and remarkable customer experience through "forward\-looking" technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk\-free deployment of network services. We assist our customers to evaluate network for performance, scalability, and security and provides recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short\-term projects such as recommendation and implementation of new Juniper software and hardware features in the customer's network. Key responsibilities include the following, but are not limited to:* The two main aspect of the role would be to represent Juniper customer service to the customer and as representative of the customer back to Juniper. * Act as a single point of contact for post\-sales customer service issues in the account for the customer, partners, and account team. Understand customer lifecycle to deliver efficiency and effectiveness to the customer. * Support the account/customer with alignment to services sales and product sales activities. * Tracking and managing the deliverables of Juniper Premium Care, Juniper Care Plus (JCP), Juniper Optimum Care (JOC), Advanced Customer Support (ACS), and advanced options including credits and training credits for the customer or partner. * Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams. Provide relevant technical inputs to facilitate and expedite escalated problem resolution. * Proactively escalates and brings people with required expertise together in order to bring critical and important issues to closure. * Act as an interlock between Customer and Juniper Professional Services, Advanced Services and Education Services for the services to be delivered to the customer. * Coordinate and oversee all customer service delivery into the account. This includes maintenance of the support plan for the account, in cooperation with the Service Business Manager (SBM). * Early engagement regarding major projects to consider service requirements, risk management, and expectation setting with the account team, partners, and customer. * Conduct Periodic reviews with customer to review Juniper service delivery metrics, SLA and quality. * Establish a customer specific operational status and reporting framework (using ITIL), and lead in the delivery and presentation of status reports. * Uses professional knowledge to review and assess open software defects. Discovers potential risks associated with the deployment plans and partner with the customer to develop mitigation plans. * Delivers proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc…) * Partners with Customers in conducting periodic Juniper product health checks in order to identify potential product improvement areas. Based on the evaluation makes a relevant recommendation to optimize operational performance with respect to design/topology/configuration. * Reviews and evaluate network plans and assists in the planning of new feature implementation and product deployment. Allies with internal teams to resolve identified risks in software. * Engages with Juniper engineering teams to improve potential quality issues with products. * Document and maintain customer network solutions knowledge and educates other internal Juniper resources for a better support experience. Skill specifications* The candidate is encouraged to have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6\). Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN. * Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD\-WAN \& Wireless is a plus. * Experience working in large enterprises, Network service providers have added advantage. * ITIL Framework process knowledge will be an added advantage. * Experience and desire to work on automation will be valuable in long run. * Amiable communication, interpersonal and social skills will make a difference! * Juniper product certifications (**JNCIS/JNCIP**/JNCIE nice to have ) or industry equivalents are helpful. Qualification and Experience:* We generally prefer candidates with bachelor’s degree in electrical/electronic Engineering, Computer Science or equivalent. A Business degree such as MBA would be an advantage. * 8\+ years experience in designing, implementing, and solving technical problems of the state\-of\-the\-art Datacenter, IP/MPLS\- Networks. High exposure to network operations environment. Ability to operate independently, including management of priorities in unstructured environment. * Experience with customer facing roles will prove to be an asset. **Additional Skills:** Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross\-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow\-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {\+ 5 more}**What We Can Offer You:** **Health \& Wellbeing** We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. **Personal \& Professional Development** We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. **Unconditional Inclusion** We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. **Let's Stay Connected:** Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. \#colombia \#networking**Job:** Services**Job Level:** TCP\_03 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. **Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.** HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

IT devops engineer

**Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agro\-science Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in\-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6\.72 billion, and has been among the best performing stocks in Europe over the past 20 years. **Job Description** We are looking for a skilled DevOps Engineer with hands\-on experience in managing API gateways using OpenResty and Lua, implementing OIDC\-based authentication, and deploying containerized applications using Helm into Kubernetes clusters (EKS/AKS). The ideal candidate should also have strong networking knowledge, cloud\-native experience, and a solid grasp of modern DevOps practices. **Key responsibilities** * Design, implement, and manage Nginx configurations to support M2M and H2M pre\-authentication. * Integrate Nginx with identity and access management (IAM) systems, including, OpenID Connect, and SAML. * Develop and enforce security policies ensuring robust pre\-authentication for M2M and H2M communications. * Build, containerize, and deploy authentication components using Docker and Helm. * Manage deployments across AKS and EKS clusters in production and staging environments. * Work closely with security, DevOps, and application teams to ensure seamless integration and high security standards. * Optimize Nginx settings for performance, security, and scalability. * Monitor, troubleshoot, and resolve Nginx\-related issues, ensuring system reliability and performance. * Stay current with the latest Nginx features, security updates, and industry best practices. * Document configurations, procedures, and system changes to maintain accurate records and facilitate knowledge sharing. **Qualifications** **Preferred Qualifications** * **Networking \& Protocols:** + Deep understanding of networking fundamentals (IP, DNS, routing, firewalls, WAF). + Strong knowledge of HTTP/HTTPS, including headers, methods, caching, and status codes. + Experience with SSL/TLS, certificate management, and secure communication best practices. + Familiarity with reverse proxies, load balancing, and ingress traffic handling. * **Containerization:** + Experience with Docker for building, managing, and debugging containers. + Ability to write and optimize Dockerfiles for performance and security. + Understanding of container best practices (e.g., multi\-stage builds, image hardening). + Knowledge of container networking, volumes, and logging. * **Authentication \& Authorization:** + Implementing and troubleshooting OIDC (OpenID Connect) integrations. + Experience integrating with Azure EntraID or other identity providers. + Working knowledge of JWTs, scopes, claims, and token validation. + Implementing pre\-authentication logic in front of internal applications**.** * **OpenResty \& Lua** + Hands\-on experience managing OpenResty (Nginx \+ LuaJIT) for custom reverse proxy setups. + Writing and maintaining Lua scripts for request handling, authentication, routing, and logging. + Familiarity with Nginx internals and Lua phases in the HTTP request lifecycle. * **Kubernetes (AKS/EKS) \& Helm** + Writing, templating, and maintaining Helm charts for complex applications. + Knowledge of K8s primitives: Deployments, Services, Ingress, ConfigMaps, Secrets, RBAC. + Cert\-Manager, ExternalDNS + Understanding of rolling deployments, health checks, and zero\-downtime upgrades * **CI/CD \& Infrastructure Automation** + Familiarity with CI/CD pipelines for deploying Helm charts and Docker images. + Exposure to Terraform, focused on Terraform Cloud + Scripting in Bash, Python, or similar for automation and tooling. **Required Qualifications** * Bachelor’s degree in Computer Science, Information Technology, or a related field. * 3\+ years of experience with Nginx, including extensive configuration and performance tuning. * In\-depth understanding of pre\-authentication techniques for both M2M and H2M communications. * Strong knowledge in Linux kernel Systems. * Strong knowledge in containerized platforms (Docker/Podman) * Experience with IAM systems such as OAuth2, OpenID Connect, and SAML. * Strong scripting skills in languages such as Python, Bash, or similar. * Excellent analytical and problem\-solving skills. * Strong communication and collaboration abilities. **Additional Information** **We support your development!** Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. **We** **embrace** **diversity!** As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. **Sustainability matters to us!** We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Chatbot/Conversational AI Developer641461935110421229

Indeed

Chatbot/Conversational AI Developer

**Chatbot/Conversational AI Developer** We are looking for a motivated and goal\-oriented Chatbot/Conversational AI Developer to join our team. Develops intelligent virtual assistants and chatbots that can hold natural conversations, understand user intent, and provide accurate responses using NLP and LLMs. Implements omnichannel solutions for customer service, internal support, and sales. ### **Key Responsibilities:** Design and develop chatbots using platforms such as Dialogflow, Rasa, Azure Bot Service Implement LLM\-based conversational agents (GPT, Claude, etc.) Train NLU models (Natural Language Understanding) Integrate chatbots with CRM, knowledge bases and APIs backend Implement sentiment analysis and emotion detection Develop voice bots and IVR systems Create analytics dashboards for conversational metrics Implement multi\-language support ### **Requirements:** Experience with Dialogflow, Microsoft Bot Framework, Amazon Lex, Rasa In\-depth knowledge of LangChain, LlamaIndex for LLM applications OpenAI API, Anthropic Claude, or models open\-source Experience with NLP libraries (spaCy, NLTK, Hugging Face Transformers) Experience with Python/Node.js and REST APIs y webhooks Vector databases (Pinecone, Weaviate) for RAG Speech\-to\-Text y Text\-to\-Speech APIs ### **Important** Applies to individuals located in Latin America 100% Remote Remuneration in dollars Stability and growth opportunities If you’re ready to **turn data into game\-changing insights,** we want to hear from you! Apply today.

Cl. 127b # 70D-4, Suba, Bogotá, D.C., Bogotá, Bogotá, D.C., Colombia

Negotiable Salary