**About the Role:** Hello everyone!!!! We are seeking a **Junior Coordinator** with strong English skills, enthusiasm for delivering excellent service, and the ability to thrive in a fast\-paced, dynamic environment. This role is essential to supporting our coordination team, ensuring smooth operations for patients, families, and caregivers. **Responsibilities:** * Answer incoming calls and resolve them professionally. * Manage caregiver schedules, case assignments, and visit confirmations. * Support caregiver education and communicate effectively with patients, families, and staff. * Maintain accurate documentation and records using HHA Exchange, Salesforce, and Microsoft tools. * Escalate urgent matters to senior coordinators or management. * Ensure proper communication of changes or messages to the correct departments. * Provide coverage for cases as requested during staff absences. * Safeguard confidentiality of all patient and employee records, following HIPAA standards. * Contribute to compliance with company policies, quality standards, and regulatory requirements. **Requirements:** * Strong communication and organizational skills. * Ability to multitask and work independently, while collaborating with the team. * Prior experience in healthcare, customer service, or administrative roles. **Qualifications:** * Bilingual Proficiency: Fluent English (C1\) and Spanish. * Passion for service, proactive attitude, and ability to adapt quickly to challenges. * High standards of professionalism, confidentiality, and empathy when dealing with patients, families, and caregivers. * Commitment to supporting both direct supervisors and senior coordinators. **Benefits:** * Competitive salary. * Collaborative and supportive work environment. * Opportunity to develop leadership and coordination skills in a growing international company. **Apply Now:** Submit your resume detailing your experience and how you meet the qualifications. We look forward to having you join our innovative team! Job Type: Full\-time Application Question(s): * We are looking for reliable and committed individuals. Can you confirm your availability and willingness to work weekends on a regular basis? Location: * Cali, Valle del Cauca (Required)