Process and Project Leader

Description

Job Summary: Leads a team responsible for seller projects and processes to optimize the seller experience, driving data-driven decision-making and digital transformation. Key Highlights: 1. Lead seller project and process teams 2. Drive digital transformation and technology solutions 3. Manage end-to-end projects with strategic impact **Job Description** ---------------------- Lead the team responsible for seller projects and processes, defining data- and technology-driven initiatives that impact the seller experience. * Define the strategy for the processes and projects team, aligned with business objectives and seller experience optimization. * Prioritize high-impact initiatives by evaluating return on investment, feasibility, and contribution to cross-functional efficiency. * Manage end-to-end projects, ensuring disciplined planning, execution, risk mitigation, and delivery of agreed-upon outputs. * Promote data-driven decision-making by establishing strategic KPIs and ensuring information governance. * Engage key stakeholders, fostering alignment and removing barriers to enable organizational change. * Encourage adoption of technology solutions and digital transformation, identifying opportunities for process automation and modernization. * Present strategic initiatives and results to senior management using data-based storytelling. * Communicate progress, alerts, and outcomes to stakeholders clearly and promptly. **Candidate Requirements** -------------------------- * Bachelor’s degree in Systems Engineering, Industrial Engineering, Economics, Statistics, or related field. * 5+ years of experience in similar roles (project leadership, process leadership, or continuous improvement). * Proven experience leading multidisciplinary teams. * Track record managing strategic projects with multiple stakeholders. * Experience in e-commerce, digital retail, marketplaces, or digital transformation (preferred). * Preferred: PMP (Project Management Professional) certification. * Certification in agile methodologies: Agile, Scrum, SAFe. * Knowledge and proficiency in data analysis tools (Excel, Power BI, Looker, basic SQL). * Proficiency in project management tools (Jira, Confluence, Asana, Trello). * Proficiency in process diagramming tools (Figma, Miro, among others). **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1. Apply to the position. 2. Check your email. 3. Log in to Aira and answer the requested questions and/or assessments. Then, if your profile matches our requirements, we will contact you via email (through Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and comprise five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch new ventures and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.