We are looking for a proactive and experienced **Lead Business Analyst** to guide our distributed team in delivering long\-term support for a custom insurance policy administration application. This role provides an excellent opportunity to lead collaboration efforts among business users, vendors, and development teams, driving system enhancements and process optimization for a well\-established insurance company specializing in commercial products and services. *We accept* *CVs in English only.* **Responsibilities** * Oversee and guide configuration activities for the insurance policy administration application * Lead the review and optimization of configuration filework practices, including rating, UI, error messages, and document prototypes * Define strategic Epics, Features, and User Stories in MS Azure DevOps to implement complex functionalities and drive scalability * Establish and maintain a comprehensive knowledge repository through active documentation using MS Office and SharePoint * Take ownership of triaging production issues and ensure timely resolution by the CORE team * Supervise the creation and update of issue understanding documents to promote clarity and resolution consistency * Drive the development of comprehensive user requirements documents and outline solution strategies * Lead and facilitate requirement elicitation and estimation sessions with stakeholders * Act as the primary liaison among business users, vendor teams, and development members to unearth challenges and identify actionable solutions **Requirements** * 5\+ years of experience in Business Analysis * At least 1 year of relevant leadership experience * Extensive insurance domain expertise across processes and platforms * Proven ability to perform detailed documentation and conduct in\-depth system analysis * Strong hands\-on experience with SQL within business analysis contexts * Demonstrated expertise in documenting complex requirements during technical and business knowledge transfer sessions * Proven track record of taking ownership and providing strategic support for growing accounts and teams * Experience leading and collaborating within distributed team environments * Advanced English communication skills with a demonstrated ability to hold effective client\-facing discussions (B2\+ level) **Nice to have** * Proficiency with Insurity software and customization capabilities * Deep understanding of Property and Casualty insurance workflows and processes * Experience with advanced requirements and change management strategies **We offer** * Learning Culture \- We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally * Health Coverage \- Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family * Visual Benefit \- Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200\.000 COP for any visual health expenses * Life Insurance Plan \- We have partnered with MetLife to offer a full\-coverage Ife insurance plan. So, your family is covered, even if you are gone. * Medical Leave Coverage \- We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us * Professional Growth Opportunities \- We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally * Stock Option Purchase Plan \- As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization * Additional Income \- Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways * Community Benefit \- You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams! *Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.* EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.