Systems Support Technician - Working at Heights

Description

Job Summary: A leading national technology company is seeking a Technician/Technologist for field technical support to end customers, with experience in equipment maintenance and hardware solutions. Key Highlights: 1. Key role in field technical support and hardware diagnostics 2. Opportunity to apply knowledge in operating systems and networks 3. Work focused on courteous and effective user support A prominent national technology company is currently seeking new talent to strengthen its workforce, specifically for field technical support solutions to end customers, with the following requirements: CERTIFIED/GRADUATED Technician or Technologist (MANDATORY) in Computer Systems, Equipment Maintenance, Electronics, or related fields. Minimum of TWO YEARS of certified experience providing on-site and remote technical support for computer equipment and peripherals. Experience in preventive and corrective equipment maintenance. Technical support for printers across operating systems and backups; operating system migrations; equipment setup and inventory; knowledge of Windows 10 and Windows 11 operating systems; network management; diagnosis and resolution of issues in desktop and laptop computers; access point configuration; working at heights. Primary responsibilities include field support and hardware diagnostics. Required knowledge includes: Hardware component testing and BIOS reset; domain joining and network configuration (IP and DNS); accurate case documentation and incident reporting; courteous and effective user interaction. Conditions: Work location: TUNJA and surrounding municipalities (WILLINGNESS TO TRAVEL REQUIRED). 100% on-site work. Schedule: Monday to Friday (8 hours per day), plus availability on Saturdays (not exceeding 44 weekly hours). Contract Type: Project-Based or Labor Contract. Salary: $1,750,905 + $38,000 phone allowance + $249,095 transportation allowance + operational expenses and travel allowances (as applicable), plus all statutory benefits (bonuses, severance pay, severance interest, paid vacations). MUST possess valid certification and training for working at heights. Immediate availability. -Requirements- Minimum education: University degree / Technical program 2 years of experience Skills: Problem solving, Equipment maintenance, Preventive maintenance, Operating systems, Technical support, Technology, Working at heights Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, technology, technologist, support, support, support, system