Vendor Operations Associate

Description

Job Summary: The Vendor Operations Associate will support the sales team by generating value propositions, preparing offers, validating information, and managing orders and customer service to drive sales growth. Key Responsibilities: 1. Support the preparation and submission of quotations or purchase orders. 2. Handle and resolve channel inquiries. 3. Develop and strengthen relationships with departments and field representatives. **Job Description:** The Vendor Operations Associate will be responsible for supporting the sales team in growing business with various channels by generating value propositions and contributing to offer preparation, information validation, order tracking, and customer service — all aimed at ensuring potential product purchases. Builds profitable customer relationships through efficient order management and effective handling of customer requests. Timely fulfills information requests regarding offers, quotations, technical specifications, and positioning of TD SYNNEX programs and services. Take your career to the next level as a Vendor Operations Associate! **What You’ll Do:** * Support the preparation and submission of quotations or purchase orders. * Handle and resolve channel inquiries; escalate any channel request to the sales team. * Submit quotations and purchase orders to the channel and provide guidance on renewal-related queries. * Proactively discuss TD SYNNEX value-added services, including the TD SYNNEX Reserve Program, configuration services, and others as needed. * Manage and coordinate inventory processes for the assigned brand. * Develop and enhance relationships with all TD SYNNEX departments and supplier field representatives to act as the customer’s liaison. * Gather competitive, market, and pricing intelligence and provide feedback to relevant stakeholders. * Perform additional tasks as assigned. * Meet attendance and punctuality standards. **What We’re Looking For:** * Required education: Technical or university degree in administrative or engineering disciplines. * Required technical knowledge: Customer service and administrative management (mandatory). * Experience in commercial support roles or inventory management within the IT industry (preferred). * Total years of experience: Minimum 1 year. * Preferred experience areas: Sales Assistant, Inside Sales, Commercial Distribution Analyst. * Years of experience in this role: Minimum 1 year. * Knowledge or skills: Customer relationship management \- Communication \- Office software proficiency. Competencies: Results orientation \- Attention to detail \- Customer orientation \- Interpersonal skills. * Competencies: Results orientation \- Communication \- Commercial impact and influence – Proactivity \- Organizational ability \- Structuring capability. **Additional Education / Certifications:** * University degree or specialization in Sales/Marketing (preferred). * English proficiency (B2 level or higher) preferred. **Work Conditions:** * Professional, office-based environment (Hybrid). * Occasional non-standard working hours or overtime as required by business needs. What’s In It For You? * Make the Most of Our Global Organization: Connect with other new colleagues within your first 30 days through our onboarding program. * Grow Your Career: Our top priority is internal hiring and helping our people advance. As a colleague, you’ll have greater access to professional opportunities. You can also accelerate your path to success through formal leadership and professional development programs, plus many more on-demand courses. * Work with World-Class Suppliers: Our current telesales representatives work with some of the most prominent technology brands. * Elevate Your Personal Well-Being: Enhance your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP). * Diversity, Equity & Inclusion: It’s not just a phrase for us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. **Don’t meet every single requirement? Apply anyway:** At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! **At TD SYNNEX, our values guide everything we do:** Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? * Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. * Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. * Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. * Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. * Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. * Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!