Systems Support Technician – Working at Heights

Description

Job Summary: A leading national technology company is seeking talented professionals for on-site technical support to end customers, with a focus on hardware diagnostics and equipment maintenance. Key Highlights: 1. Specialized on-site technical support and hardware diagnostics. 2. Preventive and corrective maintenance of computer equipment. 3. Polite user assistance and resolution of technical issues. A prominent national technology company is currently seeking new talent to strengthen its workforce, specifically for field-based technical support services to end customers. The following requirements apply: CERTIFIED OR GRADUATED TECHNICIAN or TECHNOLOGIST (MANDATORY) in Systems, Equipment Maintenance, Electronics, or related fields. Certified work experience exceeding TWO YEARS providing on-site and remote technical support for computing devices and their peripherals. Experience in preventive and corrective equipment maintenance. Technical support for printers across operating systems and backups; operating system migrations; equipment setup and inventory management; proficiency in Windows 10 and Windows 11 operating systems; network administration; diagnosis and resolution of issues on desktop and laptop computers; access point configuration; working at heights. Primary responsibilities include on-site support and hardware diagnostics. Required knowledge includes: Hardware component testing and BIOS reset; domain joining and network configuration (IP and DNS); accurate case documentation and incident reporting; courteous and effective user interaction. Conditions: Work Location: TUNJA and neighboring municipalities (WILLINGNESS TO TRAVEL); 100% on-site work. Schedule: Monday to Friday (8 hours per day), plus availability on Saturdays (not exceeding 44 weekly hours). Contract Type: PROJECT-BASED OR LABOR CONTRACT Salary: $1,750,905 + $38,000 telephone allowance + $249,095 transportation allowance + operational expenses and per diems (as applicable), plus all statutory benefits (bonuses, severance pay, interest on severance, paid vacation). MUST possess valid certification and training for working at heights. Immediate availability. -Requirements- Minimum Education: University Degree / Technical Program 2 years of experience Skills: Problem solving, Equipment maintenance, Preventive maintenance, Operating systems, Technical support, Technology, Working at heights Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, support, support, soporte, system