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Job Summary: We are looking for individuals with the right attitude and passion to manage customer calls and provide solutions related to products or services, positively transforming their lives. Key Highlights: 1. Manages customer calls and provides solutions. 2. Excellent work environment and growth opportunities. 3. Work-life balance. Do you also feel the vibe?· We know you have what it takes to excite us. Dare to join the coolest community; all you need is the best attitude and the ability to demonstrate your talent and passion for positively transforming people's lives.· At Konecta, you will be responsible for managing calls from customers who have requests and providing solutions related to their products or services. What do you need to apply? * A positive ATTITUDE toward serving your customers, eagerness to learn and grow within the company with discipline, and a desire to EXCEL in your performance. * Technicians or technology graduates (or related fields), with 6 months of customer service experience; or high school graduates with 6 months of technical support experience. * Availability to work between 1:00 AM and 7:00 PM, Monday through Sunday (one day off per week). * Availability to work onsite at the Niza Branch, CL 116 #71 D\- 46, Bogotá. What we offer: * An EXCELLENT work environment, job stability, learning opportunities, career growth prospects, and an employee fund that helps you achieve your dreams, goals, and much more! * Respect for your schedule, enabling a healthy work-life balance. * A fixed-term employment contract for 3 months, renewable based on your performance, with all statutory benefits. * So, how much will I earn for such an excellent opportunity? Current legal base salary \+ performance-based variable pay \+ transportation allowance, depending on weekly working hours. · Our recruitment process is 100% virtual. · If your resume is selected, please check your email inbox (including spam/junk folder) for important information that will allow you to proceed with our process. \- Requirements \- Minimum education: University degree / Technical program; years of experience. Keywords: advisor, asesor, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, callcenter, eoperador, efonista, ephonist, efonico Do you also feel the vibe?· We know you have what it takes to excite us. Dare to join the coolest community; all you need is the best attitude and the ability to demonstrate your talent and passion for positively transforming people's lives.· At Konecta, you will be responsible for managing calls from customers who have requests and providing solutions related to their products or services. What do you need to apply? * A positive ATTITUDE toward serving your customers, eagerness to learn and grow within the company with discipline, and a desire to EXCEL in your performance. * Technicians or technology graduates (or related fields), with 6 months of customer service experience; or high school graduates with 6 months of technical support experience. * Availability to work between 1:00 AM and 7:00 PM, Monday through Sunday (one day off per week). * Availability to work onsite at the Niza Branch, CL 116 #71 D\- 46, Bogotá. What we offer: * An EXCELLENT work environment, job stability, learning opportunities, career growth prospects, and an employee fund that helps you achieve your dreams, goals, and much more! * Respect for your schedule, enabling a healthy work-life balance. * A fixed-term employment contract for 3 months, renewable based on your performance, with all statutory benefits. * So, how much will I earn for such an excellent opportunity? Current legal base salary \+ performance-based variable pay \+ transportation allowance, depending on weekly working hours. · Our recruitment process is 100% virtual. · If your resume is selected, please check your email inbox (including spam/junk folder) for important information that will allow you to proceed with our process. \- Requirements \- Minimum education: University degree / Technical program; years of experience. Keywords: advisor, asesor, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, callcenter, eoperador, efonista, ephonist, efonico
