CLIENT MANAGER COL

Description

Job Summary: This role involves advising clients on commercial and operational matters, supporting the Manager in control and administrative activities to ensure objective achievement. Key Highlights: 1. Comprehensive advisory services to clients for an excellent experience. 2. Strategic support in control and administrative activities. 3. Opportunity for growth within a leading and global banking institution. **Do you want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers. **BBVA: Transforming dreams into opportunities — Ready to create together?** **PRIMARY FUNCTION** Performs basic financing and customer acquisition operations and offers banking products such as credit cards, savings accounts, and checking accounts. **RESPONSIBILITIES** * Advise and comprehensively attend to clients on commercial and operational matters efficiently, courteously, and diligently, ensuring the best experience. * Support the Manager in control, operational, and administrative activities to guarantee objective achievement. **ACADEMIC QUALIFICATIONS** Graduate or ninth-semester students in Administration, Banking and Finance, Economics, or related fields in the financial sector. **EXPERIENCE** Two years of experience in commercial roles focused on customer service. **TECHNICAL KNOWLEDGE** * Knowledge of the Nacar Operational Guide * Knowledge and application skills for Sigdoc * Accounting and financial knowledge Knowledge of Grannet Information System regarding: Commercial Management, Profitability Sheets, Provision Reports, Document Management System, among others. **SKILLS AND COMPETENCIES** * Commercial Skills * Effective Communication * Continuous Learning * Execution Focus * Data-Driven Decision Making *Discover the future of banking with BBVA! We are a top-tier banking institution with an ambitious corporate project aiming to lead global change through digital transformation. With a presence in more than 30 countries, our diversified business delivers cutting-edge financial services.* *At BBVA, our goal is to break down barriers of traditional banking and make the opportunities of this new era accessible to everyone. Our purpose drives us to reinvent the industry and conduct business in an innovative and inclusive way.* *With over 50 years of history in Colombia, we stand out as an agile, modern, innovative institution committed to the country’s economic and social development. Join our team at BBVA and become part of a company that lives and understands the banking of the future.* *Experience the banking revolution with BBVA!*