Job Summary: This role executes and ensures the correct implementation of operational and administrative processes of the Centralized Control Unit (UCC), providing timely support to branches and guaranteeing compliance with policies and regulations. Key Highlights: 1. Operational and administrative support to the branch network. 2. Opportunity to learn about banking control and operational management. 3. Process-oriented role focused on control and information assurance. **Role Objective** Execute and ensure the correct implementation of operational and administrative processes of the Centralized Control Unit (UCC), providing timely support to the branch network through real-time registration, review, validation, and tracking of information. This role requires continuous coordination with branch supervisors and regional coordinators, ensuring compliance with internal policies, control guidelines, and applicable regulations. **Main Responsibilities** * Execute and support centralized control processes defined by the area, ensuring their proper application, documentation, and traceability in accordance with established guidelines. * Manage and maintain up-to-date operational databases and reports, ensuring the quality, integrity, and consistency of recorded information. * Register and organize operational evidence supporting process execution, facilitating consultation and auditing. * Meet deadlines and standards defined for each assigned activity, ensuring due process and appropriate task prioritization. * Identify opportunities for improvement in basic operational processes, proposing adjustments that contribute to departmental efficiency and order (with leader’s guidance). **Academic Profile** Technologist: * Document Management * Administrative Assistance **Technical Knowledge and Skills** * Basic to intermediate knowledge in: + Administrative and document management. * Proficiency in office tools, especially Excel (intermediate level desirable: filters, tables, data validation). * Ability to work with numerical and documentary information in a structured and organized manner. * Experience or familiarity with repetitive operational processes requiring high levels of accuracy, consistency, and attention to detail. * Strong attention to detail and ability to identify errors, inconsistencies, or deviations in information. **Key Competencies (Soft Skills)** * Organization and effective time management. * Responsibility and commitment to work quality. * Ability to follow established procedures, policies, and guidelines. * Adaptability to change and flexibility when facing process, regulatory, or tool modifications. * Clear and effective communication. * Teamwork and willingness to interact with different departments. * Ethical, responsible, and discreet handling of confidential information. **Role Characteristics** * Role oriented toward processes, control, and information assurance. * Constant interaction with various internal departments and the branch network. * High level of rigor, organization, and regulatory compliance. * Opportunity for learning and development in banking control and operational management processes.