Summary: Telepatia is seeking a Forward Deployed Engineer to work directly with customers, building, adapting, and deploying AI solutions in production to deliver real-world impact. Highlights: 1. Frontline engineering role embedded in customer problems 2. Discover problems in the field and ship end-to-end solutions 3. Optimizing for what works in reality, not just elegance **About Telepatia** At Telepatia, we’re building the new standard of medical intelligence in Latin America. Our AI\-powered products work directly inside clinical workflows — transcribing consultations, generating structured medical records, assisting clinical decisions, and integrating with any health system. (telepatia.ai) Doctors today spend up to **40–70% of their time on administrative work instead of patient care**, and we’re changing that by building AI “healthcare employees” that operate in real time. (LinkedIn) We’re backed by top investors and building from LatAm for the world. **About the Role** ------------------ We’re hiring a **Forward Deployed Engineer (FDE)** to work directly with our customers and ensure our AI products deliver real\-world impact. This is a **frontline engineering role** — you will be embedded in customer problems, building, adapting, and deploying solutions in production. You are not just shipping features. You are making the product work where it actually matters. **What You’ll Do** ------------------ * Work directly with clinics, hospitals, and healthcare teams to understand workflows * Deploy, customize, and integrate Telepatia’s AI into real environments * Build **customer\-specific solutions** (integrations, automations, workflows) * Translate messy real\-world problems into working systems * Collaborate with product \& engineering to turn patterns into scalable products * Own and drive continuous service improvement plans and quality delivery across the tech stack **What Makes This Role Different** ---------------------------------- * You don’t wait for specs — you **discover problems in the field** * You don’t just build features — you **ship solutions end\-to\-end** * You don’t optimize for elegance — you **optimize for what works in reality** * You sit at the intersection of **engineering, product, and customer success** **What We’re Looking For** -------------------------- ### **Must\-have** * 3\+ years of experience in **engineering, product, or consulting roles** within SaaS environments * Ability to build fast and iterate directly in production * Comfort working with **ambiguity and incomplete information** * High ownership: you solve problems end\-to\-end * Fluent written and spoken Spanish and English * Experience translating customer requirements into actionable code for sprint pipelines * Excellent communication, listening, and presentation skills across diverse audiences ### **Nice\-to\-have** * Experience with **AI products (LLMs, voice, agents)** * **Technical foundation** (ability to work with APIs, data, and modern web stacks — JS/TS is a plus) * Experience with **integrations (EHRs, APIs, data pipelines)** * Background in **healthtech** * Experience in **customer\-facing engineering roles**