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Job Summary: We are seeking an Academic Outreach Manager to transform businesses with technology by developing agreements, events, and training programs with educational institutions. Key Highlights: 1. A team that bets on real learning and growth 2. An environment where innovation and collaboration are part of everyday life 3. Fosters a culture of excellence, values, and skills Join Siigo and help transform how thousands of companies operate with technology. At Siigo, we are looking for our next Academic Outreach Manager to join our team and take innovation to the next level. If you are passionate about challenges, this is the place where you can make a difference. · What awaits you in this role 1. Build a database of educational institutions from official government websites (federal, state, local, and foundations) and the private sector. 2. Identify candidate educational institutions for Siigo products within the database, based on academic programs/faculties. 3. Prospect educational institutions to join the Academic Outreach Program by presenting proposals virtually and/or in person. 4. Draft Academic Outreach Program agreements with all academic institutions for the commercialization of educational licenses, aligned with each institution’s requirements. 5. Draft inter-institutional cooperation agreements between Siigo and educational institutions. 6. Participate in educational institutions’ events, representing the brand; delivering talks on Siigo products and/or tax updates; promoting Siigo information at booths; serving as a judge at special events, among others. 7. Protect and safeguard the legal information provided by educational institutions. 8. Protect and safeguard the company’s legal information and that of its legal representatives. 9. Manage sponsorship requests from educational institutions that align with Siigo’s Academic Outreach objectives. 10. Schedule Siigo system training sessions for teachers and students enrolled in the Academic Outreach Program. 11. Conduct courses and workshops for teachers and students. 12. Organize webinars on topics of interest to educational institutions, aligned with Siigo’s Academic Outreach Program. 13. Manage product version updates with educational institutions under agreement. 14. Participate in complementary programs offered by educational institutions, such as incubators and alumni initiatives, among others. 15. Prepare reports, analyses, and performance indicators. 16. Organize events to invite new institutions to join the Academic Outreach Program. 17. Participate in LATAM-wide Academic Outreach initiatives, e.g., Synergy, Moodle, marketing, among others. 18. Collaborate cross-functionally with Commercial, Product, Customer, and People teams to create synergies and increase Siigo’s brand presence within educational institutions. 19. Record the full lifecycle of an educational institution in the CRM tool Synergy: prospect registration, follow-up for program enrollment (phone calls, emails, presentations, etc.), documentation and procedural steps for onboarding as a client, product and license assignments, agreement signing records, product serializations, license delivery, client training, workshops, etc. 20. Support other company departments upon request and subject to availability. · What we need from you? - You hold a Technical Degree or Bachelor’s Degree in Business Administration, Finance, Accounting, Call Center, or related fields. - You have at least 1 year of experience in Renewal processes: negotiation, customer retention, and customer service. // Moodle: Experience creating materials for customers. - Proficiency in office tools (Excel, Word, PowerPoint) is desirable. · What we offer Remote work. A team that bets on real learning and growth. An environment where innovation and collaboration are part of everyday life. Benefits that truly make a difference. · Our proposal to you Be part of a company that transforms your life by promoting a culture of excellence rooted in purpose, values, and skills — our essence and what sets us apart from other companies. Enjoy a Benefits, Well-being, and Work-Life Balance Plan integrating your life both inside and outside the company, creating happiness experiences for everyone (employees and families). Interest and support for your continuous learning, professional growth, and personal development. Have fun doing what you love and achieving outstanding results. Be yourself in an inclusive and diverse workplace. · At Siigo, we value the unique experiences and perspectives of every individual. We believe everyone has something valuable to contribute, and we’re excited to meet those who wish to join our team. If you’re passionate about growing and making a difference in an inclusive environment, we want to meet you!. -Requirements- Minimum education: University / Technical degree 1 year of experience Knowledge: Creativity People with disabilities: Yes Keywords: resident, supervisor, sub-manager, coordinator, manager, captain, home, remote, telework, home
