Support Desk Analyst - Accounting Software Support

Description

Job Summary: We are seeking a customer service support professional to provide assistance for products and applications, with a focus on accounting modules, at a software development company. Key Highlights: 1. Customer support for logistics and accounting software products 2. Continuous learning opportunities in an excellent environment 3. Hybrid work in a rapidly growing organization We invite you to apply for a new job opportunity within a rapidly growing organization dedicated to developing software for the logistics, transportation, and insurance sectors. We seek students, technicians, or technologists in administrative, accounting, software development, or related fields, with a minimum of one and a half (1.5) years of experience in support, customer service, or help desk roles—preferably in technological and/or accounting environments. The selected candidate will be responsible for serving our customers from the customer service department, providing support for the organization's various products and applications, with special emphasis on accounting modules and processes. Key Competencies and Skills: - Responsible individual with a high level of commitment and reliability. - Dynamic, proactive profile with a continuous willingness to learn. - Interest in and affinity for technological systems and tools. - Knowledge of or affinity for the accounting field. - Strong customer service skills, assertive communication, and teamwork abilities. - High willingness to support the department and adapt to existing processes. Benefits: - Indefinite-term employment contract. - Job stability. - Hybrid work arrangement. - Excellent work environment and continuous learning opportunities. -Requirements- Minimum Education: University Degree / Technological Program 1 year of experience Keywords: analyst, support, soporte, contador, pagador, contralor, accountant, facturista, tesorero, contable