Support Engineer

Description

Position Summary: We are seeking a proactive and responsible Technician/Professional to provide technical and operational support, diagnose incidents, and manage requests in Bogotá. Key Highlights: 1. Job stability and opportunities for professional growth. 2. Excellent work environment in a company experiencing continuous growth. 3. A key role in technical support, problem resolution, and team management. **Technology Wells** is seeking a **Technician or Professional in Electronic Engineering, Systems Engineering, Mechatronics Engineering, or Telecommunications Engineering**, to join our team in Bogotá. Location Bogotá D.C. Schedule Monday to Saturday Required Profile We seek a proactive, responsible individual with a service-oriented mindset and the ability to deliver technical and operational support across the company’s various processes. Requirements * Technician or Professional in Electronic Engineering, Systems Engineering, Mechatronics Engineering, or Telecommunications Engineering. * Proficiency in office productivity tools. * Analytical and problem-solving skills. * Excellent customer service and communication skills. * Prior experience in technical support or help desk roles is desirable. Main Responsibilities * Provide technical support to internal users and customers. * Diagnose and resolve hardware, software, and communications incidents. * Perform installation, configuration, and maintenance of technological equipment. * Manage support requests and inquiries. * Prepare technical reports and documentation. * Support various projects and activities within the support department. Competencies * Teamwork. * Service orientation. * Effective communication. * Organization and planning. * Ability to learn and adapt. We Offer * Job stability. * Opportunities for professional growth. * Excellent work environment. * Employment with a company experiencing continuous growth. **Interested candidates should send their resume to:** admin@tecwells.com WhatsApp: 314 865 3811 Workplace: On-site employment