Summary: This role involves leading service delivery strategy, managing client relationships, driving cross-functional integration, developing operational strategy, and overseeing financial performance and invoicing. Highlights: 1. Lead service delivery strategy for revenue and profitability 2. Manage client and internal partner relationships 3. Drive cross-functional integration and collaboration **Essential Functions/Core Responsibilities** * Leads Service Delivery Strategy To Ensure Key Metrics Attainment, Driving Revenue And Profitability, Acting As A Strategic Advisor To Solution For Immediate Client Needs * Manages Communication And Overall Relationship With Client And Internal Partners; Ensuring Detailed Planning, Budgeting, And Monitoring Team Operating Objectives * Responsible For Driving Cross\-Functional Integration And Collaboration To Support Consistency, Best Practice Sharing, And Identifying Areas For Improvement Within Program(S) * Develops And Directs Client Operational Strategy Ensuring Adherence To Contractual Requirements And Program Performance * Directs And Manages All Components Of Capacity Planning Inclusive Of Resource Groups * Owns Success Of The Financial Performance Of Client Programs * Directs And Oversees Client Invoicing To Ensure Accuracy