Maintenance Assistant

Description

Job Summary: This Maintenance Assistant position involves responding to complex service requests, performing advanced preventive maintenance, and mentoring team members—creating memorable experiences for guests. Key Highlights: 1. Responds to complex service requests and resolves advanced issues. 2. Performs preventive maintenance and supports event setup. 3. Provides mentorship and support to team members. **Exceptional hospitality starts with you** Imagine brightening someone’s day. When you join our hotel team, that’s exactly what you’ll do every time you come to work. As a **Maintenance Assistant**, you don’t just fix things—you spread the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay unforgettable. Here’s what you’ll do on a typical day: * **Respond to complex service requests:** Lead resolution of guest and team member work orders involving electrical systems, and troubleshoot more advanced issues. * **Perform advanced preventive maintenance:** Inspect, test, and repair electrical systems, panels, and equipment to ensure optimal performance and safety. * **Support event setup:** Oversee installation and dismantling of electrical and lighting equipment for exhibitions, meetings, and banquets, ensuring functionality and compliance. * **Document and escalate issues:** Record completed inspections and recommend larger repairs or capital improvements as needed. * **Provide mentorship and support to team members:** Guide junior electricians and maintenance staff on proper electrical procedures and safe work practices. **What it takes to deliver an unforgettable stay** At Hilton, our core values define what it takes to succeed here—and guide the qualities we seek in every team member: Feel passion for spreading the light and warmth of **hospitality**. Act with **integrity**, always doing what’s right. Inspire others through **leadership**. Believe that **teamwork** delivers the best results. Take **ownership**, demonstrating accountability. And focus on the **now**, performing at all times with urgency and discipline—knowing your impact can last a lifetime. **How we’ll help you thrive** At Hilton, the hospitality for which we’re known doesn’t end with our guests. We proudly invest in our team members’ well-being, supporting them at every life stage. When you join Hilton, our exceptional care extends to you—with unmatched advantages and benefits, including\*: * Amazing travel benefits: Enjoy 110 nights of travel at great discounts, with room rates as low as $40 USD/night across our world-class hotels via our Go Hilton travel program * Paid parental leave: Because family matters. We offer paid leave to eligible team members, including partners and adoptive parents * Mental health resources: Your well-being comes first. Eligible team members can access free counseling and support through our industry-leading Employee Assistance Program (EAP) * Paid Time Off (PTO): Recharge, relax, and take time for what matters most *\*Benefit availability may vary based on team member location, employment terms and conditions, and is subject to the specific program/plan terms and conditions.* **Join an award-winning workplace culture** At Hilton, we don’t just deliver exceptional experiences to our guests—we also create an exceptional workplace for the team members who make it possible. As a global leader in hospitality, we’ve welcomed over 3 billion guests worldwide—remaining true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on Great Place to Work and Fortune’s list of the World’s Best Workplaces. With our portfolio of world-class brands and company-wide commitment to delivering the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re launching your career or exploring something new, Hilton is with you every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Interested in life at Hilton? Explore our Careers Blog to discover why we’re more than a great place to stay—we’re a great place to work.