Junior Support Technician

Description

Job Summary: We are seeking a technician or electronic engineering student for hardware support and equipment maintenance, with knowledge of micro-soldering. Key Highlights: 1. Dynamic role in technical support and hardware maintenance. 2. Opportunity to work with automatic identification technology. 3. Join a company with 30 years of experience and ISO 9001 certification. **WM WIRELESS & MOBILE SAS** We are a Colombian-origin multilatina with over 30 years of experience, dedicated to developing and integrating solutions involving mobile computing and automatic identification. Our value proposition is strengthened by specialized human talent, deep understanding of operational processes, awareness of the needs of the vertical markets we serve, and the company’s extensive experience. * Automatic Identification (Barcodes, RFID and Biometrics, Smart Cards) * Specialized development tools * Specialized services and support * ISO 9001-2015 certified **Position Profile:** We require, for our Operations team, a Technician, Technologist, or Electronic Engineering (or related field) student, with 0–6 months of experience in hardware technical support roles and familiarity with micro-soldering tools. **Requirements:** * Technician, Technologist, or Electronic Engineering (or related field) student * 0–6 months of experience in hardware technical support roles * Knowledge of micro-soldering tools **Responsibilities:** 1. Consult the information system and corporate email to verify assigned tasks. 2. Perform warranty services, preventive and/or corrective maintenance on equipment, as assigned via the information system and/or corporate email instructions, either on-site and/or at WM service centers, complying with ANS standards. 3. Support equipment preparation following the relevant checklist, verifying proper equipment functionality during preparation. 4. Configure and program equipment according to provided instructions. 5. Ensure equipment functionality and perform cosmetic maintenance. 6. Report problems identified during normal job activities and/or customer service, escalating cases to the technical lead. 7. Support execution of tests for escalated cases. 8. Maintain traceability for warranty services, preventive and/or corrective maintenance on assigned equipment, per procedure. 9. Perform other duties assigned that correspond to the nature of the position. **Contract Type:** Fixed-term contract **Working Hours:** On-site — Monday to Friday, 7:00 A.M. to 5:00 P.M. **Location:** Bogotá / Barrios Unidos / Polo Club Employment Type: Full-time Application Question(s): * Do you have knowledge and hands-on experience with micro-soldering tools? Which ones? * Are you a Technician, Technologist, or Electronic Engineering (or related field) student? Which one? * Do you have hands-on experience repairing hardware equipment? Which ones? * What is your age? Work Location: On-site employment