Technology and Information Support Engineer

Description

Job Summary: We are seeking a Technology and Information Support Engineer passionate about technology, user support, and technological infrastructure management to provide technical support and manage equipment and infrastructure. Key Responsibilities: 1. First- and second-level technical support 2. Management of technological infrastructure 3. Access management and information security We are looking for a Technology and Information Support Engineer! Are you passionate about technology, user support, and technological infrastructure management? This opportunity is for you. Location: Bogotá \- North Work Mode: On-site · Required Profile: · Professional degree in Systems Engineering, Information Technology, or related fields. · Minimum 3 years of experience in technical support and infrastructure. · Knowledge of hardware, software, networks, operating systems, helpdesk tools, and corporate office productivity software. · Analytical ability, problem-solving skills, organizational capability, teamwork, and service orientation. Main Responsibilities: · Provide first- and second-level technical support. · Manage computing devices, networks, servers, printers, and mobile devices. · Manage access rights, permissions, and information security. · Perform preventive and corrective maintenance on technological infrastructure. · Manage equipment and license inventories. · Support onboarding and offboarding of staff by configuring and deactivating access accounts. · Coordinate with technology vendors and manage software and hardware requirements. Ensure corporate data backups and protection. We seek a committed, proactive, detail-oriented individual with a strong service orientation to support our organization's technological growth. We want to meet you and have you join our team! Workplace: On-site employment