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Customer Service Advisor

COP 1,000,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking an agile and proactive Customer Service Advisor with excellent communication skills and experience in customer loyalty for a healthcare company. Key Highlights: 1. Customer service role, follow-up, and customer loyalty 2. Development and implementation of commercial strategies 3. Achievement of targets and portfolio management A prominent healthcare company requires an agile, proactive, and detail-oriented Customer Service Advisor to join our team. REMOTE WORK. Technologist or Business Administration graduate with at least 1 year of customer service experience, client follow-up using CRM, and outstanding service attitude. Must possess strong oral and written communication skills and experience in customer loyalty. Proficiency in Excel, Word, and Google Drive is required. Working hours: Monday to Friday, 8:00 AM to 5:00 PM, and Saturdays, 9:00 AM to 11:00 AM. Indefinite-term contract. Base salary \+ commissions \+ statutory benefits. Average monthly commissions of $1\.000\.000. Responsibilities: Customer service, follow-up, loyalty, retention, collections, among others. Develop, plan, and implement the organization's commercial strategies. Meet established targets. Enhance customer loyalty and retention through established strategies using CRM. Market knowledge and continuous training in customer service processes. Portfolio follow-up. Workplace: Remote employment

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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