




Job Summary: Support administrative and operational activities in an IT company by managing communications, data, and reports to ensure efficient service delivery. Key Highlights: 1. Development of highly demanded organizational and multitasking skills. 2. Strengthening of communication and administrative responsibility. 3. Exposure to real-world processes in a dynamic company. Job Objective: Support the administrative and operational functions of the IT company by handling incoming calls in English, collecting and analyzing data, preparing reports, and correctly assigning tickets to technicians—ensuring efficient and organized service delivery. · Main Responsibilities: Support daily administrative management, ensuring speed and accuracy in task execution. Organize, classify, and update physical and digital documentation in an orderly and easily accessible manner. Respond to and route urgent requests from various departments across the company. Support calendar, meeting, and key commitment tracking management. Prepare and update basic reports (e.g., inventories, task tracking, process monitoring). Manage the receipt, tracking, and response to emails and internal communications. Perform fast and accurate data entry into internal systems and spreadsheets. Maintain up-to-date records of files, contracts, and databases. Assist with unforeseen administrative tasks arising from the company’s fast-paced environment. Prioritize tasks based on urgency level and deadlines. Support department heads with operational tasks to optimize response times. Ensure compliance with instructions and procedures, even under time pressure. · Key Functions: Respond promptly and judiciously to sudden shifts in priorities. Maintain a proactive attitude during workload peaks. Anticipate recurring administrative needs. Ensure continuity of processes. · Expected Learning Outcomes for the Intern: Development of organizational and multitasking skills. Time and priority management in a high-demand real-world environment. Strengthening of communication and administrative responsibility skills. Exposure to real-world processes in a dynamic company. -Requirements- Minimum education: University / Technical degree years of experience Keywords: intern, practicante, becario, pasante, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, administrative
