Position Summary: Admissions Advisor responsible for managing the end-to-end admissions process, converting prospects into enrolled students through consultative selling and effective service. Key Highlights: 1. Manages the end-to-end admissions process 2. Conducts guidance interviews and consultative sales interviews 3. Ensures a close and effective customer service experience As an Admissions Advisor reporting to the Commercial Director, your primary role is to execute the end-to-end admissions process, managing prospects throughout the commercial cycle, conducting guidance and consultative sales interviews, ensuring compliance with academic and administrative requirements, and delivering a close and effective service experience that converts prospects into enrolled students, in alignment with institutional policies and commercial goals. RESPONSIBILITIES * Achieve and exceed enrollment targets and commercial KPIs—including call volume, closing rate, HeadCount, and financial target—through disciplined prospect follow-up. * Efficiently manage the sales pipeline from prospecting to closing, ensuring correct CRM usage and accurate information updates. * Conduct consultative sales interviews, identifying students’ and families’ needs, motivations, and objections to offer appropriate educational solutions. * Effectively close commercial opportunities by empathetically addressing objections, executing strategic follow-ups, and accelerating decision-making. * Ensure compliance with the admissions process and institutional regulations, guaranteeing complete files, accurate documentation, equivalency certifications, and payment support to formalize enrollment. * Deliver an exceptional prospect experience by maintaining high service standards at every touchpoint—from first contact through to closing. * Implement nurturing and relationship-building strategies, maintaining consistent and relevant communication with prospects in the consideration stage. * Support institutional attraction and positioning strategies by providing insights derived from direct commercial execution. * Analyze trends in the education market and provide feedback to internal departments, supplying key information to Marketing and Academic Leadership. * Actively participate in forecasting and commercial planning processes, contributing data, insights, and commercial discipline to decision-making. REQUIREMENTS * University degree in Business Administration, Marketing, Communications, Psychology, Education, or related fields. * Minimum 5 years of experience in consultative sales, preferably within the education sector, professional services, or high-value B2C industries. * Experience in customer service. * Demonstrable experience consistently meeting sales quotas and managing medium- to long-cycle sales. * Experience managing CRM systems and commercial productivity tools. BENEFITS * One (1) remote workday per week * Continuous training and development * Scholarship program LCI Education promotes equal employment opportunities and encourages women, persons with disabilities, Indigenous peoples, visible minorities, and ethnic minorities to apply to join our team. If you are a person with a disability, you may request assistance during the pre-selection and selection process.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
