Residential Complex Administrator

Description

Job Summary: We are seeking a Residential Complex Administrator to lead administrative, financial, operational, and maintenance management, ensuring efficient and transparent administration. Key Highlights: 1. Lead the administrative, financial, and operational management of the residential complex. 2. Ensure efficient, transparent, and welfare-oriented administration. 3. Guarantee compliance with current regulations and maintain relationships with stakeholders. Residential Complex Administrator Location: Ibagué, Tolima Job Description We are looking for a Residential Complex Administrator with proven experience in horizontal property administration and solid knowledge of Law 675 of 2001\. We seek a professional with leadership, organizational, and service skills capable of ensuring efficient, transparent, and community welfare-oriented administration. This role will be responsible for leading the administrative, financial, operational, and maintenance management of the residential complex, ensuring compliance with current regulations and maintaining appropriate relations with owners, residents, suppliers, and the Board of Administration. Requirements Academic Qualifications  Bachelor’s degree in Business Administration, Industrial Engineering, Public Accounting, Law, or related fields.  Additional specialized studies (courses, diplomas, or postgraduate programs) in Horizontal Property, Management, or Condominium Administration from certified academic institutions will be valued. Experience  Minimum five (5\) years of certified experience as a Residential Complex Administrator for condominiums comprising at least 400 residential units.  Certified experience in the reception, technical audit of utility connections, and assumption of delegated administration from construction companies in at least three (3\) residential complexes of VIS or VIP type.  Horizontal property administration and administrative bodies (Owners’ Assembly, Board of Administration, Administrator, Fiscal Auditor)  Obligations, prohibitions, and sanctioning regime  Collection of common expenses and sanctions Technical Knowledge  Technical and practical expertise in Law 675 of 2001  Swimming Pool Regulation (Law 1209 of 2008 and Decree 2171 of 2009\).  Tourism Housing Services (Decree 2599/09\).  Law 1480 of 2011, Consumer Statute.  Occupational Health and Safety Management System (SG\-SST), Decree 1072 of 2015 (50-hour course)  Horizontal property as a legal entity; establishment of the horizontal property regime (Horizontal Property Regulations, Private and Common Property Regime, Co-ownership Coefficients, Common Expenses, and Contribution Modules)  Delivery of essential and non-essential common assets  Condominium insurance: types of policies, coverage, exclusions, and deductibles.  Conflict resolution (consumer protection action, challenge of decisions, coexistence manual, coexistence committee, Police Power and Horizontal Property Rights, Alternative Dispute Resolution Mechanisms)  Budgeting, accounts receivable management, and accounting  Desirable experience with specialized software for horizontal property administration. Main Responsibilities  Comprehensive administration of the residential complex, ensuring compliance with legal, administrative, and operational obligations.  Implementation of decisions made by the General Assembly and the Board of Administration.  Leadership of delivery and handover processes for new residential complexes, coordinating transition with the construction company and commencement of condominium operations.  Financial resource management of the residential complex based on efficiency and transparency criteria.  Supervision of contracts for security, cleaning, maintenance, and other service providers.  Preparation of administrative and financial reports for the Board of Administration.  Ensuring proper maintenance of common areas and infrastructure.  Timely handling of requests, inquiries, and PQRS (Petitions, Complaints, Claims, and Suggestions) from owners and residents.  Oversight of compliance with the Horizontal Property Regulations.  Coordination of SG\-SST implementation and fulfillment of other legal obligations of the condominium.  Structuring and supervision of contracts (Security/Private Surveillance, Maintenance, Technical Services, Labor Contracts, and Suppliers).  Compliance with the Personal Data Protection Law (Habeas Data).  Management of mandatory technical certifications (elevators, electric doors, fire suppression systems, substations). Required Documentation  Updated resume.  University degree certificate and/or diploma.  Employment certificates for the last three residential complexes administered (must include contact information and address of the PH)  Certificate of Existence and Legal Representation (if applicable) or valid RUT. Competencies  Leadership.  Planning and organization.  Assertive communication.  Service orientation.  Conflict resolution.  Negotiation.  High sense of responsibility and ethics.  Decision-making ability.  Results orientation. Work Location: Hybrid in Ibagué, Tolima