Junior Operations Analyst

Description

Job Summary: We are seeking a proactive Junior Operations Analyst to join our team, responsible for policy review, communication management, billing, and file organization. Key Highlights: 1. Opportunities for professional development and supportive leadership. 2. Vibrant and inclusive culture with talented colleagues. 3. Variety of career opportunities to enhance well-being. **Company:** ------------ Marsh **Description:** ---------------- **Junior Operations Analyst** We are looking for a talented individual to join our operations team at Marsh. This position is based in Bogotá. It is a hybrid role requiring at least three days per week working onsite in the office. As a **Junior Operations Analyst**, you will be responsible for reviewing policy documentation related to auto, life, and health insurance for a specific country. You will manage email communications and area mailboxes, handle billing and apply processes in accordance with company policies, analyze information received through customer service channels, verify billing accuracy, and maintain organization and order in area files and folders. **Your responsibilities will include:** * Reviewing auto, life, and health insurance policy documentation for an assigned country. * Managing email communications and area mailboxes. * Handling billing and applying processes in accordance with company policies. * Analyzing information sent to the area via various customer service channels. * Verifying that billing is accurate and precise. * Maintaining organization and order in area files and folders. **What you need to have:** * Completed degree in Administration, Economics, or related fields, or currently completing a technical program in the final years of study. * Basic Excel knowledge (data cross-referencing and pivot tables). * Basic English proficiency. * Basic to intermediate knowledge of Microsoft Office suite. **What makes you stand out:** * Proactive and adaptable. * Strong attention to detail. * Team-oriented and eager to learn. **Why join our team:** * We help you become your best self through professional development opportunities, engaging work, and supportive leaders. * We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and make an impact on peers, clients, and communities. * Our global scale enables us to offer a variety of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. ### **Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.** ### **Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.**